CB Computer Hardware ASUS ASUS refuses warranty repair for known issue

ASUS review: ASUS refuses warranty repair for known issue

Muzaqil Hesenli of US

Apr 20, 2025 9:54 am EDT

Verified customer

Featured review

I’m really disappointed with the customer service experience from ASUS. My laptop has a known issue with the hinge, and instead of assisting with a proper repair, they’re trying to find ways to avoid covering it under warranty. I’ve been dealing with this issue for a while now and expected better from a company like ASUS. The lack of support is frustrating, and I hope they reconsider and offer a proper solution.

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ASUS Contacts

ASUS phone numbers

+1 (888) 678-3688
+1 (888) 678-3688

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United States

+1 (855) 755-2787
+1 (855) 755-2787

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Canada

8800 100 2787
8800 100 2787

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Russia & CIS

+1 (800) 209-0365
+1 (800) 209-0365

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India

+1 (800) 836-7847
+1 (800) 836-7847

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Mexico

+886 800 093 456
+886 800 093 456

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Confidence score

Taiwan

+44 144 226 5548
+44 144 226 5548

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United Kingdom & Ireland

+61 130 027 8788
+61 130 027 8788

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Australia

+64 800 278 788
+64 800 278 788

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Confidence score

New Zealand

+420 552 302 313
+420 552 302 313

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Czech Republic

+45 38 322 943
+45 38 322 943

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Confidence score

Denmark

+358 969 379 690
+358 969 379 690

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Confidence score

Finland

+33 170 949 400
+33 170 949 400

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Confidence score

France

+49 210 2578 9557
+49 210 2578 9557

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Confidence score

Germany

+39 697 626 662
+39 697 626 662

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Confidence score

Italy

+31 591 570 290
+31 591 570 290

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Confidence score

Netherlands

+47 23 962 691
+47 23 962 691

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Confidence score

Norway

+48 225 718 040
+48 225 718 040

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Poland

+34 932 938 154
+34 932 938 154

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Spain

+46 858 769 407
+46 858 769 407

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Sweden

+41 848 111 010
+41 848 111 010

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Switzerland

+90 850 522 2787
+90 850 522 2787

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Turkey

+852 35 824 770
+852 35 824 770

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Hong Kong

+81 570 783 886
+81 570 783 886

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Confidence score

Japan

+60 130 088-3495
+60 130 088-3495

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Malaysia

+966 800 820 0426
+966 800 820 0426

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Confidence score

Saudi Arabia

+65 66 369 163
+65 66 369 163

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Confidence score

Singapore

+27 861 278 772
+27 861 278 772

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Confidence score

South Africa

+82 15 666 868
+82 15 666 868

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Confidence score

South Korea

+66 24 011 717
+66 24 011 717

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Thailand

+971 800 0200 0428
+971 800 0200 0428

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Confidence score

UAE

+84 18 006 588
+84 18 006 588

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Confidence score

Vietnam

+54 800 122 0563
+54 800 122 0563

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Confidence score

Argentina

+55 30 030 398
+55 30 030 398

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Confidence score

Brazil

+56 800 835 994
+56 800 835 994

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100%
Confidence score

Chile

More phone numbers

ASUS emails

b2b_help@asus.com

100%
Confidence score: 100%

Support

vivian_kuo@asus.com

99%
Confidence score: 99%

sales

ASUS address

№ 15, Lide Road, Beitou District, Taipei City, Taiwan

ASUS social media
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Apr 22, 2025
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