In the last month I have used almost exactly as much gas as the month before and my bill is up over 50%! This is unacceptable for a cheaper energy source. electric is cheaper and a cold front is coming next week. Why would anyone stay with gas? I feel take advantage of and so do many residents I have spoken to this last month! So much for cheap affordable clean gas! Second year in a row you have raised costs on families in hard times. My electric bill was cheaper when it was 100+for 3 weeks! We just started winter! What is wrong with you people! This will be sent to all my representatives and Senators for the State. You think you can force us to pay more for so called cheap clean gas we will see! I’m so disappointed in Atmos in Dallas after the explosions and trying to recoup costs for not doing actual maintenance on lines…. now us small guys get hosed! You make billions…f us small guys! Disgusting
Claimed loss: Out of town no gas used during billing period and billed as full use!
Desired outcome: Rebate on all nine used gas or check lines for leaks….no excuse when the temp outside is in the 60s
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