Auto House’s earns a 4.6-star rating from 11 reviews, showing that the majority of customers are exceptionally satisfied with experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I was recommended to Tod at Auto House by my bank after having a frustrating experience with another dealership that didn't have my best
I was recommended to Tod at Auto House by my bank after having a frustrating experience with another dealership that didn't have my best interests in mind. Tod helped me find the perfect vehicle for me and got the most out of my trade-in. He answered all of my questions and made sure the process went smoothly.
The complaint has been investigated and resolved to the customer's satisfaction.
My experience at Auto House with Tod was the best and easiest car experience I've had thus far
My experience at Auto House with Tod was the best and easiest car experience I've had thus far. It was easy and not stressful. He made it easy. He was friendly, patient, funny, he listened to my wants and requirements in a car; and acted on it. I plan on purchasing my next car from him and sending him referrals!
Tod H and Auto House Tempe are amazing, excellent customer service and we highly recommend.
From the first phone call to the delivery of my vehicle, Tod H was responsive and professional. Tod even taught me more about my Jeep and answered all my questions. I don't see any reason to buy my next car any other way but through Tod at Auto House. Great experience and will be telling all my friends. -
I have worked with Tod H before and will continue to work with him whenever I am in need of a car. He has a huge amount of patience and personality. He makes the car buying/leasing experience painless through his honesty, consideration and ability to understand what I am in need of. I highly recommend working with Tod.
with AutoHouse is the best! We were in search of a vehicle that is currently hard to get but he did it! His professionalism, customer ***, attention to *** is superb! Theres no hidden agenda or pricing. He makes purchasing a vehicle a piece of cake! AutoHouse in Tempe is a beautiful place and they all make you feel special! Theres just no other way to buy a vehicle! Thank you *** & AutoHouse!
I have worked with Tod H*** before and will continue to work with him whenever I am in need of a car
I have worked with Tod H before and will continue to work with him whenever I am in need of a car. He has a huge amount of patience and personality. He makes the car buying/leasing experience painless through his honesty, consideration and ability to understand what I am in need of. I highly recommend working with Tod.
I could not be happier with the sales service I received at AH Phoenix - *** was awesome! She guided me through the out of state/internet purchase and made it simple and time efficient. She knew her stuff and was so easy to work with. She and *** the Finance Guru, worked collectively to ensure my buying experience was tip top. *** had to work with an out of state *** and an out of state *** but it all worked out brilliantly. The manager, ***, even though we only spoke once, was a straight shooter and answered all of my questions, and then some. They worked as fast as they could to get my dream car on the transport truck heading to the northeast. I highly recommend Auto House. I will be going to them for my next *** THANK YOU Auto House Phoenix!
I had my current car break down, so was referred to Tod H at autohouse tempe to buy a new one. He was able to bring vehicles to my home to test drive, and worked fast to find me a vehicle with my requested parameters within the budget I gave him. Delivered the car to my apartment, got me a low rate, and signing the paperwork was extremely easy. Great service, highly recommended.
Having seen the process of going through a dealership to get a car, I can say that having gone to Auto House, especially Tod H, that this has been the quickest and easier sale ever. I was able to talk to Tod about my budget and what I was looking for. We were able to find a car that was within my budget and reach all of my requirements. The entire search took a few hours and Tod was able to finalize the deal by the next morning. They also went over what each document and paper I signed entailed and meant before signing finish. Overall, when I or someone I know needs a car I will definitely be referring them to Auto House and Tod H.
STAY FAR AWAY!
STAY FAR AWAY! If you value your hard earned money do not step foot on they're property. They will find any reason to take your vehicle. I invested $12 k between the down payment and 13 months of payments. They will take your car then resell to make as much money as they can! Do your research and you will find out what crooks they are.
Tod H was great from start to end. We had a specific request for a Cummings Deiseal 2500, any color, and even though these things a nearly impossible to find, Tod DID IT! We did everything remotely with exception of delivery of the truck. So simple and easy. Tod at Auto House will be getting my referrals to friends/family and repeat business in the future!
Tod H was excellent to work with and helped me get the exact car at the perfect price! It made my car shopping and purchasing such a positive experience and works perfectly with my busy schedule.
Presale experience was great sales person was calling and following up every hour on the sale. Wire transfer went out on 5/27 and car was paid for full. Communication became worse by the day. Today is 06/4. Communication about shipping is ambiguous everyday. Dealer included shipping in the sale price of the car. A sold vehicle is currently being held hostage at their dealership to leverage a cheap shipping quote while the customer has been waiting for 9 days on their $96,000.00 purchase. I highly discourage you from buying your vehicle from this dealer. Do not deal with Amir Saad. He will dodge you once the sale is complete.
My experience at Auto House with Tod was the best and easiest car experience I've had thus far. It was easy and not stressful. He made it easy. He was friendly, patient, funny, he listened to my wants and requirements in a car; and acted on it. I plan on purchasing my next car from him and sending him referrals!
Tod H*** was great from start to end
Tod H was great from start to end. We had a specific request for a Cummings Deiseal 2500, any color, and even though these things a nearly impossible to find, Tod DID IT! We did everything remotely with exception of delivery of the truck. So simple and easy. Tod at Auto House will be getting my referrals to friends/family and repeat business in the future!
I had my current car break down, so was referred to Tod H*** at autohouse tempe to buy a new one
I had my current car break down, so was referred to Tod H at autohouse tempe to buy a new one. He was able to bring vehicles to my home to test drive, and worked fast to find me a vehicle with my requested parameters within the budget I gave him. Delivered the car to my apartment, got me a low rate, and signing the paperwork was extremely easy. Great service, highly recommended.
Collaboration with auto house helped us get into our new Honda CR-V this weekend!
Collaboration with auto house helped us get into our new Honda CR-V this weekend! He streamlined the process and made it as simple as possible. We didn't have to wait long to get our new car like we thought we were going to have to with any other dealership. His commitment and service was above and beyond anything we've experienced! Truly a great resource to have when shopping for a new or used vehicle. We will continue to use his services in the future and recommend him very highly!
Being a young female I have always felt intimidated going into car lots and dealerships for fear of being taken advantage of and put under
Being a young female I have always felt intimidated going into car lots and dealerships for fear of being taken advantage of and put under pressure by the sales people. After becoming a credit union employee and meeting Tod I knew instantly that I could trust him to look out for my financial best interest and that he would take care of any family member or friend that I referred to him. I recently purchased my second vehicle through Tod and was nothing short of amazed yet again by the professionalism, caring nature, and how quick and simple the process was. I cant say enough good things about Tod!
Having seen the process of going through a dealership to get a car, I can say that having gone to Auto House, especially Tod H***, that this has
Having seen the process of going through a dealership to get a car, I can say that having gone to Auto House, especially Tod H, that this has been the quickest and easier sale ever. I was able to talk to Tod about my budget and what I was looking for. We were able to find a car that was within my budget and reach all of my requirements. The entire search took a few hours and Tod was able to finalize the deal by the next morning. They also went over what each document and paper I signed entailed and meant before signing finish. Overall, when I or someone I know needs a car I will definitely be referring them to Auto House and Tod H.
Tod Hale with Auto House helped me find the perfect new car
Tod Hale with Auto House helped me find the perfect new car. With not much inventory, he was able to find a Jeep Grand Cherokee through one of the local dealers. The buyer had apparently backed out last minute and Tod was able to pick up the vehicle, bring it to my house and let me test drive it - I never stepped foot in the dealership. Once I told him I wanted the car, he then got me the price and came back the next day with the vehicle and all the paperwork for me to sign. I signed everything at my kitchen table with no pesky salesman trying to upsell me on extended warranty and the like. Tod was patient and responsive during the entire process and I would highly recommend him to find your next car.
I could not be happier with the sales service I received at AH Phoenix - *** was awesome!
I could not be happier with the sales service I received at AH Phoenix - *** was awesome! She guided me through the out of state/internet purchase and made it simple and time efficient. She knew her stuff and was so easy to work with. She and *** the Finance Guru, worked collectively to ensure my buying experience was tip top. *** had to work with an out of state *** and an out of state *** but it all worked out brilliantly. The manager, ***, even though we only spoke once, was a straight shooter and answered all of my questions, and then some. They worked as fast as they could to get my dream car on the transport truck heading to the northeast. I highly recommend Auto House. I will be going to them for my next *** THANK YOU Auto House Phoenix!
Auto House Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Auto House, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Auto House Legit?
Auto House earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Auto House. The company provides a physical address, 4 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Auto House has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Auto House's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Autohouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Autohouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Auto House
Auto House is a family-owned business that has been serving the greater Phoenix area for over 15 years. They pride themselves on offering a hassle-free shopping experience, with no haggling or pressure tactics. They are committed to helping customers find the car of their dreams, whether it's a luxury sedan or a sporty convertible.
One of the standout aspects of Auto House is their commitment to quality. All of their vehicles undergo a rigorous inspection process to ensure that they meet the highest standards of safety and reliability. They also offer a variety of financing options to suit any budget, making it easy for customers to get behind the wheel of their dream car.
In addition to their impressive inventory and excellent customer service, Auto House also offers a range of useful tools and resources to help customers make informed purchasing decisions. Their website features detailed vehicle descriptions, high-quality photos and videos, and even virtual test drives.
Whether you're in the market for a new car or just browsing, Auto House is the perfect place to start your search. With their expansive inventory, friendly staff, and commitment to quality, it's no wonder they have become one of the most trusted names in the Phoenix automotive community.
-
Auto House Contacts
-
Auto House phone numbers+1 (480) 966-3787+1 (480) 966-3787Click up if you have successfully reached Auto House by calling +1 (480) 966-3787 phone number 0 0 users reported that they have successfully reached Auto House by calling +1 (480) 966-3787 phone number Click down if you have unsuccessfully reached Auto House by calling +1 (480) 966-3787 phone number 0 0 users reported that they have UNsuccessfully reached Auto House by calling +1 (480) 966-3787 phone number+1 (520) 221-4048+1 (520) 221-4048Click up if you have successfully reached Auto House by calling +1 (520) 221-4048 phone number 0 0 users reported that they have successfully reached Auto House by calling +1 (520) 221-4048 phone number Click down if you have unsuccessfully reached Auto House by calling +1 (520) 221-4048 phone number 0 0 users reported that they have UNsuccessfully reached Auto House by calling +1 (520) 221-4048 phone numberInventory Manager+1 480 542 5030 ext:107+1 480 542 5030 ext:107Click up if you have successfully reached Auto House by calling +1 480 542 5030 ext:107 phone number 0 0 users reported that they have successfully reached Auto House by calling +1 480 542 5030 ext:107 phone number Click down if you have unsuccessfully reached Auto House by calling +1 480 542 5030 ext:107 phone number 0 0 users reported that they have UNsuccessfully reached Auto House by calling +1 480 542 5030 ext:107 phone numberSales Manager+1 (480) 209-8591+1 (480) 209-8591Click up if you have successfully reached Auto House by calling +1 (480) 209-8591 phone number 0 0 users reported that they have successfully reached Auto House by calling +1 (480) 209-8591 phone number Click down if you have unsuccessfully reached Auto House by calling +1 (480) 209-8591 phone number 0 0 users reported that they have UNsuccessfully reached Auto House by calling +1 (480) 209-8591 phone numberMember Representative
-
Auto House emailsmandy.rozen@autohouse.com99%Confidence score: 99%Managementandre.wilson@autohouse.com99%Confidence score: 99%Managementjeff.souders@autohouse.com99%Confidence score: 99%Salesdonald.vanden@autohouse.com98%Confidence score: 98%Managementsean.boker@autohouse.com98%Confidence score: 98%Operationsmike.santosuosso@autohouse.com97%Confidence score: 97%kayla.lau@autohouse.com97%Confidence score: 97%Managementholly.martin@autohouse.com96%Confidence score: 96%Managementscott.bray@autohouse.com96%Confidence score: 96%Supportjason.koerner@autohouse.com95%Confidence score: 95%Management
-
Auto House address360 S Smith Rd, Tempe, Arizona, 85281-2937, United States
-
Auto House social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
with auto house helped us get into our new *** CR-V this weekend! He streamlined the process and made it as simple as possible. We didnt have to wait long to get our new car like we thought we were going to have to with any other dealership. His commitment and service was above and beyond anything weve experienced! Truly a great resource to have when shopping for a new or used vehicle. We will continue to use *** in the future and recommend him very highly!
This was the first time I have used Auto House Tempe but the fourth time I have used the services of *** and I can highly recommend their services. The car buying process can be a bit stressful but they make it relatively hassle-free and work with you to get the exact vehicle you are looking to purchase.
Tod Hale with Auto House helped me find the perfect new car. With not much inventory, he was able to find a Jeep Grand Cherokee through one of the local dealers. The buyer had apparently backed out last minute and Tod was able to pick up the vehicle, bring it to my house and let me test drive it - I never stepped foot in the dealership. Once I told him I wanted the car, he then got me the price and came back the next day with the vehicle and all the paperwork for me to sign. I signed everything at my kitchen table with no pesky salesman trying to upsell me on extended warranty and the like. Tod was patient and responsive during the entire process and I would highly recommend him to find your next car.
was a pleasure to work with. I would recommend him, and use his services in the future!