Avon.com
Reviews and Complaints

As someone deeply passionate about beauty and well-being, I understand the allure of Avon with Penny, LLC. Reading through various reviews, it's clear that Avon has a loyal customer base, with mixed experiences. While some customers praise the quality and affordability of products like the 'Avon Man Care - Deep Power' after shave and balm, others express concerns about discontinued favorites and changes in product formulations. It's evident that Avon holds a special place in the hearts of many, with a history of providing both joy and disappointment. As you consider exploring Avon with Penny, LLC, remember that beauty is not just about products, but the experiences and memories they create.

Terrible customer service and it's been very
difficult getting my order processed at a tune of almost 300 dollars. I get automated chatting that can't explain why it comes out of my account after shopping with my Ambassador, Ms. Brown from Texas. I do hope she's doing well. I use the website usually without help from any representative. My family and myself had jobs like these too. We still have some things. The items are usually excellent. I love Avon but the problems have always been keeping a sales representative in the area. I've had a few reliable people in my life that would be great to get in touch.
I am tired of the run around and no help they have so much from my family to treat me this way too. I never take it lightly eventually though. That's my official warning. Work on being dependable and easy to deal with. Poor service!

I do not find Avon is a professional organization as they were decades ago. I reached out to 2 Reps for guidance and mentoring and neither would help me even find a customer service number to call.

When I found a number to call for help, the CS rep would not help either; nor would she give me direction on finding a mentor. She told me to wait another week and someone should call me before then.

I still have never received a call or help from any person in this organization. It is my assumption that Avon no longer cares about its reps and new reps are left to fend for themselves.

I write this complain about your service delivery to some of your representatives. I made an order last Monday from which my order was just send wednesday which made me very angry for wait. I'm a representative that always has a compliant to lay cause this is not the first time it's happening. I don't know which month in this year the same thing happened and I was told courier takes 5 to 7 days and when I went on the couriers page to see how long you wait for your parcel it was never stated you wait 5 to 7 days. I am really unhappy with the service I get and no one is taking responsibility for their actions. I know my rights as well as the customers rights not everyone that's selling avon is uneducated. There are educated people also who sells avon for an xtra income so please. Treat everyone with respect and make sure everyone's order goes out on time as we want to make a living and have clients to satisfy

I am letting you know that if u have a Avon promotion and the full products isnt sent, I ordered Skin so soft bath oil, hand creme, and I was supposed to get the skin so soft lotion with a promotion you provided. Apparently you ran out of Regular Skin so soft lotion and it wasn't back ordered for you to send to the Avon representative to receive at another time. I think that is unacceptable, when you have a promotion, you should honor it and provide a raincheck for that person to get it at a later date, instead of returning for a full refund. I've purchased ur products for many years and haven't had any issues before and if this is how you do your customers, you will start losing them. I hope this was a mistake on ur end and you will send the lotion at no charge at a better date, cause that is called good customer service. [protected]@yahoo.com. Thank you for listening. Carol Holt

On the 24th of June we received our order which was ordered on June 22nd. We

only received half of the order. We sent you an email to which your responce was we don't accept emails. I have found this site now so I am respnding now.

The order showed two bottles of Moisture Therapy 33.8 oz size plus two pumps

We only received one bottle and no pumps. I expect you to make this right.

My email address is [protected]@gmail.com and my address is

Richard Asher E5162 County Road Y Menomonie, Wi 54751. The order was placed through Amazon by my wife Vicky Asher. Send any questions to me at

the email address.

I have had problems as this is my second brush this has happened to and it faulty as the red eye has come off in packet, hasn't even been opened and it is unusable as the went all over packet have to through it away as I did the first one it also had been kept in a cool room with no direct sunlight so shouldn't have done this. The first brush was also a bristle brush.

Order is placed two weeks still no delivery no communication and when I try to call the phone is the machine that answers I lost customers for that late delivery.

When placing an order we are told is 7 days fee delivery know why is it taking longer than 2 weeks and when you track the order it appear to be shipped but fo so long it has never arraived. Kindly please take you representative serious it is like you are doing us a favour we are also assisting you selling your product but you dont heave respect for us

My Name is Ntombekhaya Kosnel. I live in Dispatch Eastern Cape. I met this women who sales Tupperware and Justine products some time in 2020 and influenced me to making money as an extra income, I was doubting at first but ended up signing up anyways but I did not take any products. In April 2022 i received an SMS stating my account was transferred to credit burau and need to make an immediate payment of R1300. I called the institution that sent me the SMS informing them that I did not take any products. They advise me to submit documents with a police statement. The debt was cleared, but yesterday I received another SMS stating that my account have been transferred to another credit instruction and owing the amount of R295. This means that the same person is using my details to fraud using my own details.

Order no AVC2207123904079

I used this product yesterday 28th July 2022 (face, neck, arms below short sleeves and legs below shorts) and went for a walk.

I got several bites on my legs - bad enough, but the product caused angioedema to me - severely enough that I had to go the the ER and have an epipen, iv benadryl and be put on a course of steroids. I felt incredibly ill.

Hi I've Got a problem I was doing a home loan just to find out that im owing Avon aand Justin and amount of Avon R887+Justin a similar amount wich is I never take any thing form Avon And Justin I don't even use the products. I was Choked and tried to call the Avon Team they asked me to send 6signitures and affidavit and copy of my id and the proof of adress wich I did till waiting this matter to be resolved. I already lost 2 properties as it now. how can I been assist please help

Jessica Mendoza is scamming people through Avon cosmetics she has been scamming the elderly out of money takes their payment and doesn't give the products she is going by beauty queen Jessica as a community we need to pull together and put a end to this Avon needs to address this scammer she also has her mother scamming as well her name is Jannie Mendoza they are from fortworth Texas

In 2020 i dont know the exact month or date i joined avon under my lead and i made my first order and made payment for it and when i was suppose to made the second one i dont beside on personal reasons so i talked my lead about it and she said is late for her to close my account and she will made an order under my accout and she will then make a payment for it.i did not report this matter that time beside on one of avon representative it was english speaking female called and said that my lead comfirmed my strong and she will correct the matter soo according to my understanding i thought it was resolved untill ITCB continutly send messeges to pay the account

Avon Claims I was selling online after 33 years. I asked to send me proof because it is not me and they could not. I have tried to order from Avon because I have used face cream for years. They would not let me order but they charged my credit card.

They contacted me to pay my balance sine they closed my account and they cant

even take my credit card. It says its not good which is another lie. They are idiots. They use cyber source which allow them to block people and payments.

I was a big seller and always paid my bill. I was loyal for 33 years during cancer,

my parents dying and my husband having cancer. Avon is not a nice company

since they were purchased by south Korea. They are changing all the Avon products to another name made in Korea. What a shame. Go to Ulta.

They will not let me give my customers to someone else. They have stolen my customers and my down line.

I have been with Avon for many years when they treated us like family now they have taken away most of our commission by charging the reps for shipping to customers on line instead of splitting the charges with customers and Avon instead of charging the Reps. It is bad enough that we can not ship returns back free of charge at least once per month, I remember when we shipped returns back free of charge by putting the box on the porch for UPS person to pick up. You are making billions off the reps work, why are we being treated so unfairly because we need to make a little extra money by selling Avon

Someone opened Avon account without my knowledge and made an order I didn't know this was a serious issue until I got a call and massages saying that I owe Avon R900 please assist me clear my name and close the account thank you

Hi,

On the 8th of December 2021 I placed a order with Avon, I waited at home for delivery which did not happen, I called the call center a week after and obvious they were closed, when they reopened in January I immediately phoned to find out what is happening with my order, the lady I spoke to (Nicole) told me RAM send it back and did not deliver, no one can tell me why, as I were at the address which I had on as the delivery address and also had my phone waiting patiently, I asked her to recapture order which she did, I received some of my order on the 12th of January there was however items missing, when talking again to Nicole she send me the messages below - [1:34 pm, 12/01/2022] Avon Android: We apologise for the inconvenience caused. last four items code on the initial invoice were omitted when order was recaptured.
[1:35 pm, 12/01/2022] Avon Android: Items have been captured on back order to merge with the next order that you place.
I placed a new order as soon as I could there after to be able to get my items, today is delivery day so I decided to check on my order and once again items are not in my box, and in costumor service I spoke to Vernique who doesn't seem to know anything that goes on there and just want to recapture order, how many times does a order need to be recaptured before it get delivered, what do I tell clients that has to wait 2 months for a order? and then no one can really assist in the costumer service to a point were you can know everything will now run smoothly, this is not the first time struggling with deliveries from Avon, I'm at a point where I will pay for delivery if only the items I pay for can get to me, I believe however that being a rep for Avon will not work since now my clients feel its me that can't do my job correctly

I would like Avon Head office to check on customer service who are unable to do what position they in perhaps provide them with more training towards what they are appointed for, When ever I do have a problem and want to consult a management they inform me there is no management, perhaps it wont be a bad idea putting them under management, As anyone I would just like to make my clients happy in the hopes that they will continue using my service which are Avon

This lady chrystal collins cmc life is a scammer she gets on facebook begs for money. U can also watch her videos for urself ..

I purchased a Avon Fitbit watch in September 2021 and I asked my sales rep to take it back as it is not charging and she said she can't because she lost her invoice. The watch is still under warranty. Please kindly assist me because it seems as if I have wasted my money and I won't ever purchase from Avon ever again if your customer service is terrible.
From Shanice Adam purchased at Durban branch by sales rep.
You may contact me in [protected] at any time.

I'd like to report a fraud that is occurring with regard my account my name is ThomasMudau ( ID6609096212081) I stopped using my account around June, but my group leader by the name of (Maria shikwane [protected])continue to use my account, she's also using the account of Nolelwa Quanda and Nolelwa Quanda knows nothing about her account, she stole the I.D of Nolelwa Quanda and use it for the things of Justine. Couple of people where black listed because of her please hold her accountable.

I was wrongfully accused of ordering Avon products I didn't order someone ordered it with my identity