BAERSkin Hoodie review: Hoodies not delivered

Hi Jonathan,

Thanks for posting your feedback here!

We sincerely apologize for the delay in your order and the lack of communication regarding the shipping status. We understand how important this order is, especially as a Christmas gift, and we deeply regret the inconvenience caused.

We have just sent you an email with an update on your order status. Please check your inbox for more details, and don’t hesitate to reach out if you need further assistance. Rest assured, we are committed to resolving this matter as quickly as possible, whether through fulfillment of your order or a full refund. Thank you for your patience.

Best,
Stephanie

Hi Jonathan,

We sincerely apologize for any confusion or frustration regarding your order. We want to assure you that your order is already on its way, and we have sent the shipping details to your email. Please check your inbox (and spam/junk folder, just in case) for tracking information. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best,
Stephanie