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CB Fashion and Style BAERSkin Hoodie Two baerskin hoodies
BAERSkin Hoodie

BAERSkin Hoodie review: Two baerskin hoodies

M
Author of the review
3:06 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I ordered two of these hoodies. I have not received them and no one has bothered to answer my phone calls. Order #8G62U8YZ and #TGQ31FUJ. Both ordered around Dec. 9. Where is my product? There is no tracking information and the orders only show that the orders have been confirmed. This is not the way to treat customers.

If you are out of the product, just say so. I can cancel the order. These were Christmas gifts so it won't bother me to cancel now.

Please advise.

Claimed loss: $180.00

Desired outcome: Refund to original payment method.

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BAERSkin Hoodie response
Jan 06, 2025 6:07 am EST
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (215) 770-3194

Address

US

Website

www.baerskinhoodie.com

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Hi Marcia,

Thanks for taking some time to post your review here!

We sincerely apologize for the frustration you’ve experienced with your orders. Upon reviewing your request, I can confirm that one of our agents has already assisted you with your cancellation request. Additionally, an email has been sent regarding the refund process for your orders.

We deeply regret the lack of communication regarding your tracking information, and we understand how important it is to have clarity around your orders. Thank you for your patience, and please refer to the email for more details. If you need further assistance, feel free to indicate that in your response to your email.

Best,
Stephanie
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This complaint has been resolved automatically due to user's inactivity.

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    +1 (215) 770-3194
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