Bakers Delight Holdings
Reviews and Complaints

I attended the Seaford south Australian bakers delight shop on Thursday 30 August 2023 and saw flies crawling on the food. I told the female attendant there flies inside the cupboard with the food and I will not purchase anything. Really shocking to see. It's next to outside doors so food should be kept covered. I have heard about maggots in food from bakers delight and this is only a matter of time at seaford if food is not protected. Someone could get sick from this. Please fix thank you

I have been buying from Bakers Delight Dubbo forever , since it has sold the quality of goods has been terrible. The pizzas are that thin even thinner than dominos, bread rolls aren’t as good as before and a few times we’ve gone to buy bread and it’s not baked . I hope they sort themselves out or I’m afraid not only me but others I have spoken too will shop elsewhere

my daughter just had a baby
went to the shop to grab some bits and pieces for her
went pass bakers delight thought it would be lovely to have with a cuppa
i was so disappointing spent 7.50$
custard was like a jelly
struggled to find the apple
it was dry and tasteless
this is not right as bakers delight has always been fabulous.
in all the years Whyalla has had bakers delight it was the first time
it was just awful

At 6:10pm thursday evening on the 03/10/19 I bought a margharita pizza. I work upstairs in the shopping centre. Started to eat my pizza, half way chewing I found a piece of a screw which is hurting my molars right now on the right side of my mouth. I'm going to see my dentist tomorrow first thing in the morning!

I spat out the chewed hard piece into a tissue and saw what it was and immediately too it back down to the store and spoke to emily the worker. She took a photo and said sorry and offered to compensate me with free food!

I'm definitely going to take this further!

My name is shazia haroon (aka) jasmine
Mobile: [protected]
Email: [protected]@hotmail.com

On 6/9/19 called into bakers delight, west Pennant Hills bought a loaf of bread, two date scones and an apple swirl. The scones had very few dates nothing in the centre. The apple swirl had only very very tiny bits of apple, the bread was alright. The baker here needs to put more fruit into his scones and swirls. We were very disappointed as we always go to bakers delight for our bread

I brought the pink iced buns on the 28.06.19, I brought 6, when I got them home to have after tea, I took them out of the plastic bag and they were like toast, the staff member who served me should have realised that when she picked them up and put them in the bag, and I was charged full price for these dreadful buns. Very disappointed and disgusted. Regards Belinda Gray.

Hi there,

I would like to make a formal complaint. I am offended by the pornographic image of a topless woman covering only her nipples at Baker's Delight in Greenwood Plaza, North Sydney. I do not want to see this, and more importantly, children should not be seeing this. In terms of working towards a respectful attitude of women in our society, this is achieving precisely the opposite. It will encourage men and young boys to view a woman by her breasts, rather than other more important traits, such as her character. If we want to put an end to the objectification of women in our society, this is not the way to do it. Please, encourage the proper treatment of women.

Regards,

Greg

Today I purchased a number of products from bakers delight, as my daughter had just been discharged from Hospital and is not permitted to cook or clean for a specific time, one of the products was a BBQ Bonanza Pizza for my daughter, it had a hair baked into the product, this is both disappointing and off putting, I have attached a photo as evidence and hope to have this matter resolved as soon as possible. Thank you.

Hi there!
I am a regular customer at Bakers Delight and I am really disappointed on how I was treated today at your Pakington Street Geelong West store this morning.
I had my son and my puppy with me - I completely understand OHS regarding pets not allowed in stores (fully aware of this) however I was only 2 steps into the store (it is quite an open door store anyway) giving my 5 yr old son money to buy something and I was just about to stand back then the girl very rudely told me I wasn't allowed to come in...I've been in retail for 20 years - there is a way of speaking to loyal customers and there is a way of asking politely. She yelled and quickly shut me down in front of other customers. I didn't get her name as I wasn't close enough to see her badge however she has brown hair and quite short. Her facial expressions were appalling so I told her how rude she was and there was no need to speak like that but she was still yelling out in front of a full store of customers.
I own my own business and I would NEVER ask or speak to anyone like that.
You have lost me as a valuable customer and I will not be entering that store again. Staff like that ruin businesses and reputation. I have no hesitation in telling my customers, friends, etc...about my embarrassing experience!

Regards

Rosie

I purchased a sourdough loaf and brioche bun on 29/8/18 to 'Win A Trip For 2 To Paris' However, Jessie the lady serving me, said that they had taken away all the entry cards with boarding pass number cards to submit the online entry - as the competition was over! Yet the promotional poster clearly says it runs until 5/9/18. I submitted a complaint online 30/8 and still haven't heard back from anyone from 'Bakers Delight'

Today I was at Bakers Delight Cheltenham. I go to Bakers Delight just about every day to buy a Hungarian Roll, usually at another store or other stores, today was the first time I went to Bakers Delight Cheltenham.
I love Bakers Delight Hungarian Roll, it is crusty on the outside, soft, fluffy and so lovely on the inside. Sometimes I would go to a Bakers Delight around 9am to wait for the Hungarian Rolls to come out of the oven because it is even nicer just out of the oven. Today, around 11am I was at this particular store. Got my Hungarian Roll..jumped into my car... and in great anticipation...dived into the roll... to my greatest disappointment, it was stone cold, there was no crust to speak of... the inside felt like not cooked, it was doughy and I could almost taste the uncooked dough...it was chewy...it was heavy...I know my Bakers Delight Hungarian Roll... every time I eat one...it was yummy, yummy yum.. but today, what a disappointment

I have noticed that the size of a normal loaf of bread has decreased. Really? Why is it we pay more then get less. I had an older size bread loaf which use to fill my kids sandwich holder snugly, now with the new loafs I have room to move. Such a shame that you think this is the way to treat regular customers. I will be telling all my friends and family because no one cares about anything other than making money these days and it is disgusting. My local bakers delight is in Somerville, Victoria.
Really really disappointed.

[protected] and [protected] were the two tickets Nos
What was happened at the Colombo Airport on 02/02/2017 myself and my son prepared to fly CMB to AKL and this is not first time we travel my son have been travelling last five years and for me last 12 years traveled with SQ Airline
On that day my son didn't sleep well and also not eating well because week before he had a cold and flue and I took him to the doctor, gave him medicine as well. Therefore after Fours traveled to the airport he looks very tired
When the time birding pass your ground staff send my son to see the airport doctor and he comment "Now he is OK but i can say anything farther "
Finally your ground staff force me to go home and fixed another date.
So I have no option I had to go home
So that above decision put me lots of trouble
1.My son unable to attend School In New Zealand
2. I had to pay NZ house rent 450$ extra
3. To fixed another date i had to pay 159400 LKR ticket No6182417452208
Your ticketing staff said Upgraded economy class that why i have pay extra and also taxes as well. But they upgraded only CME to SIN other sector I couldn't find any upgraded class
And At the New Zealand airport lost my one baggage and found after 7 days

Therefore I am request from Singapore airline reconsider what append to me and arrange repayment what i pay extra

Kind Regards
Lalith Wijerathne

Who has had enough of bakers Delight!

I haven't been delighted with their product for months now.
Firstly they no longer display their prices, rolls are not crunchy
Small rolls that cost $1.00 Such a rip off i'm sure they must belong to Leonards chicken outlets as they are rip offs too.