CB Banks Bank of America Customer service

Bank of America review: Customer service

betty sharpelee of Camden, US

Nov 29, 2023 11:05 am EST

Featured review

I filed a complaint about someone that I did not authorize tried to debit my account I even furnished proof that this company I had done business with in the past debited my account for money I had already paid back the funds were put in my account when I borrowed but anyone with an education enough to read could have viewed my account to see that the money had been paid back through withdrawals long before they debited my account for an amount way more than what I had borrowed I fault this battle disputed then called disputed again and then called I called emailed filed and sent documentation by email and by mail to prove my claim but they still sided with the online scam lenders and left my account in the negative the account that I have had with the bank since 1994 almost 30 years b ut indtead of helping a long time customer they sided with the online loan company that can present anything they choose to verify what they did but what they did is steal or tried to steal my money and bank of America assisted them in doing so they are terrible they use to be a great bank but they have gotten where they just don't want to be bothered and then two days ago they force close my account I do not know what happens next but I did not owe this and they gave them what they wanted and punished me for their actions and then I hear we appreciate you being a long time bank of america customer yeah right sure have a bad way of showing it and too by the way I showed proof that I filed a revoke authorization with this same company when in fact they ask for more money and I told them not to try and withdraw money from my account nonw of my records mattered I got treated wrong

Claimed loss: $777

Desired outcome: i want my account back and i want to take the money from the ones that took from me not be responsible for money i do not owe

View 0 more photos

0 comments

Add a comment

Bank of America - Closed my account for no reason 115

Bank of America - Incompetent Department and Service 109

Resolved

Bank of America - b.o.a. closed my credit card account 433

Bank of America - claims department 19

Resolved

Bank of America - Communication 18

Resolved

Bank of America - bad customer service 11

Resolved

Bank of America - dishonest refinance good faith estimate

Bank of America - Check cashing

Bank of America - IRA customter service

Bank of America - Denied my claim of unauthorized purchases 3

View all Bank of America reviews and complaints

Bank of America Contacts

Bank of America phone numbers

+1 (800) 432-1000
+1 (800) 432-1000

Click up if you have successfully reached Bank of America by calling +1 (800) 432-1000 phone number 8 8 users reported that they have successfully reached Bank of America by calling +1 (800) 432-1000 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (800) 432-1000 phone number 3 3 users reported that they have UNsuccessfully reached Bank of America by calling +1 (800) 432-1000 phone number

45%
Confidence score

English

+1 (800) 688-6086
+1 (800) 688-6086

Click up if you have successfully reached Bank of America by calling +1 (800) 688-6086 phone number 16 16 users reported that they have successfully reached Bank of America by calling +1 (800) 688-6086 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (800) 688-6086 phone number 1 1 users reported that they have UNsuccessfully reached Bank of America by calling +1 (800) 688-6086 phone number

88%
Confidence score

Spanish

+1 (315) 724-4022
+1 (315) 724-4022

Click up if you have successfully reached Bank of America by calling +1 (315) 724-4022 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (315) 724-4022 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (315) 724-4022 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (315) 724-4022 phone number

International

+1 (757) 677-4701
+1 (757) 677-4701

Click up if you have successfully reached Bank of America by calling +1 (757) 677-4701 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (757) 677-4701 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (757) 677-4701 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (757) 677-4701 phone number

Credit Card Issues

+1 (800) 214-6084
+1 (800) 214-6084

Click up if you have successfully reached Bank of America by calling +1 (800) 214-6084 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (800) 214-6084 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (800) 214-6084 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (800) 214-6084 phone number

Vice President Bank

+1 (312) 992-6618
+1 (312) 992-6618

Click up if you have successfully reached Bank of America by calling +1 (312) 992-6618 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (312) 992-6618 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (312) 992-6618 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (312) 992-6618 phone number

More phone numbers

Bank of America emails

support@bankofamerica.com

100%
Confidence score: 100%

Support

Bank of America address

100 N Tryon St., Charlotte, New York, 28255, United States

Bank of America social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024