Opened up my first ever bank of america checking account, two weeks into owning it I had funds transferred and then was going to have my work send some of my direct deposit into the account. Well good old fraud department claimed my transfer was fraud and had me drive from Northern Vermont to New Hampshire to find out why it was closed. After being there for two hours I finally got a new account but then they couldnt credit the new account for the transfer I did to the original BOA account, had to wait for it to arrive via check to my house.
Once the new account was created and direct deposit was established and is still ongoing as I write this, the bank notified me that I was not allowed to receive the $300 for opening my first checking account because the first one I had was closed... Customer service is dog[censored] and threw my complaint to the trash. I just got off the phone with the location I had to drive to just to make a complaint for them to research into. I highly dont recommend this bank if they can't keep to their word and or allow for more deep investigation as to why they do this to customers.
Desired outcome: To get the $300 credit plus more if they want me to stay
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