CB Bath and Body Bath & Body Works Direct door greeter/management

Bath & Body Works Direct review: door greeter/management

Smith1827 of US

Nov 09, 2019 12:23 am EST

We came in Friday evening 11/8/2019 to purchase some Aromatherapy products. To begin with we did NOT get greeted by the FOUR door greeters... Apparently a worker knocked bottles down as we came in (who was laughing uncontrollably). These FOUR workers were super snotty, did NOT offer us any help. The FOUR workers were all crammed into the aromatherapy area SO much people could barely move or even attempt to shop. They would not move. It felt like they were on top of us. We were incredibly claustrophobic. ONE worker (who was apparently the manager older woman, blonde hair, caucasian and no glasses) I asked if they had the new Joyful aromatherapy product in the store...? This lady immediately snapped at us saying "they didn't ship any in to us"! I asked if they do any type of holds for customers for when the shipment comes in and she rudely shook her head at me and said "NO"! (like I was a idiot for asking). Now I remember why I prefer ordering online instead. We cannot believe how rude and snotty these woman were! I really think it would benefit Bath & Body Works to train workers in customer service, people skills and common decency. This was a horrible experience.

0 comments

Add a comment

Bath & Body Works Direct - caused health problems 26

Resolved

Bath & Body Works Direct - product leaking on furniture 67

Resolved

Bath & Body Works Direct - soap sleeve 2

Bath & Body Works Direct - true blue spa collection

Bath & Body Works Direct - double the pending charges from online ordering system crashing 1

Bath & Body Works Direct - customer service 2

Bath & Body Works Direct - Fresh getaway sand and salt body scrub

Bath & Body Works Direct - employment unfairness

Bath & Body Works Direct - car scentportables

Bath & Body Works Direct - Wallflower refills

View all Bath & Body Works Direct reviews and complaints

Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005
+1 (800) 756-5005

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 1 1 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number

100%
Confidence score

Online Customer Care

+1 (800) 395-1001
+1 (800) 395-1001

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number

Stores Customer Care

+1 (800) 531-4504
+1 (800) 531-4504

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number

Accessibility Support

More phone numbers

Bath & Body Works Direct emails

customercare@bathandbodyworks.com

100%
Confidence score: 100%

Support

Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024