Bed Bath & Beyond review: Pacific series 48 in. By 58 in. Frameless hinged tub door in matte black

I order this shower tub glass order under Order # [protected]
which comprise of 5 items. I am in receipt of 4 of the items and this item kept showing this on the site as below. I paid $771.99 for this item that was never sent nor received and customer services kept asking me track with UPS or supplier (Bed, Bath and Beyond is the company I paid the money to)!
Your should be tracking and communicating with your supplier why this was never sent? I waited a year for this door and it never came and I never got update on the delay delivery. Please resolve this with your supplier of this item and credit me the money that I had paid and you had kept for a year!
November 27, 2023
Order #
[protected]
Total:
$2,713.92
Order Details
Pacific Series 48 in. by 58 in. Frameless Hinged Tub Door in Matte Black
Option:
Matte Black
Quantity:
1
Status:
Delayed
Estimated Delivery:
Awaiting Tracking Update
It looks like an item has been delayed. We're sorry for the inconvenience! You can continue to track your order status and estimated arrival date here in your My Account page.