Belaty
Reviews and Complaints

Belaty is one of them guys who say they can fix your stuff, but their dudes ain't all that. Our fridge stopped working (fridge/freezer not cooling) and we went on their website to book an appointment. A dude showed up 6 days later to fix it. He worked on it for an hour and said it was fixed, but it still wasn't cooling after 24 hrs. We called them the next day and they said we had to wait another day for a dude to come back. They ain't got good customer service and their dudes ain't all that. Don't waste your time with them.

They didn't give me my money back when they didn't finish their job. They messed up my thingamajig even worse than before they started. Everyone said something different and we had to wait 4 months for nothing. Update Nov 11*** They offered me half the money for the part they put in that didn't work. They still won't give me my money back for the first checkup.

This company was supposed to fix my leaky dishwasher under warranty. The tech came on June 30th and said it wasn't leaking anymore. Then, they moved my dishwasher and found out the door was broken. It wasn't broken before and a pro installed it. Now, it's August 15th and my dishwasher is still broken. I can't get an update from the company. I call and they don't answer. When they do, they say the parts are here, then they're not, then they'll be here soon, then they're not again. They say they'll call with updates, but they don't. They say they'll give me the tracking number, but they don't. I just want my dishwasher fixed under warranty. It's been 6 weeks and now I have to pay for a pro to fix it. It's been a terrible experience. They should fix their mess or pay for the damage they caused.

I purchased a washing machine and chose the extended warranty. When the hinge cover had issues, I contacted the retailer, and they dispatched a technician named Belaty for repairs. He suggested replacing the entire lid and ordered the necessary part. A different technician installed it, and initially, I was pleased with the result. However, upon using the machine, I discovered several problems: the top was incorrectly reassembled, screws were missing, the tub was tilted, causing loud noises during operation, and exposed wires and misplaced plastic components were evident. The machine had been functional before the service, but now it was completely inoperable. The service was performed on a Friday, and with the retailer closed on weekends, I was unable to seek immediate assistance.