BG Paving’s earns a 2.8-star rating from 15 reviews, showing that the majority of clients are somewhat satisfied with paving services.
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BG was recommended to me by 2 diffrent people
BG was recommended to me by 2 diffrent people. We had our driveway done last fall and we are very pleased with it. Very professional crew. I'll def be using them again in the future!
Thank you Steven and the whole BG crew
Thank you Steven and the whole BG crew. They went above and beyond to install a good solid base. The finished driveway looks and drives great. This shows how much they care about the details.
At the end of October , BG Paving did some asphalt work on our driveway
At the end of October , BG Paving did some asphalt work on our driveway. It's 'bout 130 feet long and 'bout 10 feet wide. Gotta say, we're pretty happy with how it turned out. If we ever need more work done, we'd definitely consider hiring them again.
I got my driveway and barn road done by BG Paving and they did an amazing job
I got my driveway and barn road done by BG Paving and they did an amazing job. They were awesome to work with. They called and let me know when they would arrive and they were on time for both jobs. Oh, and they even gave me a discount for being in the military. I had a great experience with the crew, they genuinely care about you and your property!
I needed my driveway done for a while, so I finally called BG Paving and I am really happy with the result!
I needed my driveway done for a while, so I finally called BG Paving and I am really happy with the result! My driveway looks amazing, and the whole process was great from start to finish. I'll definitely recommend them to anyone who needs their driveway done!
BG was a proffesional and compitent bussiness from start to finish
BG was a proffesional and compitent bussiness from start to finish. They answered all our calls promptly and courteously, and were able to do the work quickly and efficiently for a fair price. Their crew was large and skilled, and dealt with several topographic problems effortlessly. You could not find a better paving contractor anywhere.
We hired BG Paving to pave our driveway on 1/29/22
We hired BG Paving to pave our driveway on 1/29/22. The BG guy said they would start on Monday 1/30, but they actually started on Tuesday, 2/1. The workers did good work, but they often got the wrong instructions. They were told things I didn't ask for, so those things had to be redone. It rained for 2 days, and they were supposed to come back on Friday to finish, but they went to another job instead. The BG guy promised multiple times that they would come back, but they only came over a week later. He gave us a pamphlet about the 12-month guarantee, but he only stayed for 5 minutes. I had questions about the pamphlet, but he said he would come back later and never did. He called me that night to ask about the work, and only then did he mention my questions. His answers didn't make sense, so we looked them up online. We still can't park on the driveway (2/14). I'm taking away one star (4 out of 5) because of his broken promises and bad communication. They have 13 A+ reviews, but there are complaints on another page, both resolved and unresolved. I didn't file a complaint because I didn't want to punish the workers, but I have a problem with the company guy.
BG Paving Complaints 8
I had a bad experience with BG Paving, Inc
I had a bad experience with BG Paving, Inc. They wouldn't fix the retainer wall that got damaged when they were paving. They accidentally ran into the retainer wall while they were paving it.
I got my driveways paved by BG Paving, Inc
I got my driveways paved by BG Paving, Inc. in *** about 2 months ago, and I noticed some issues with it. When I first called them to report the problem, they said they would get back to us promptly. However, I had to call them multiple times before someone actually came by. Finally, a representative came and assured me that the driveway would be repaired within 1 to 2 weeks. But it's been over 2 weeks now and nothing has been done yet.
This company wont properly complete its contract and wont honor its guarantees
This company wont properly complete its contract and wont honor its guarantees. Contacting them numerous times after a botched job. This company wont properly complete its contract and wont honor its guarantees. Contacting them numerous times after a botched job. They came out once and did some repairs and promised a return on *** and still no show or call.
Is BG Paving Legit?
BG Paving earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
BG Paving has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Bg-paving.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bg-paving.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bg-paving.com you are considering visiting, which is associated with BG Paving, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a bg-paving.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- While BG Paving has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Bg-paving.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bg-paving.com may offer a niche product or service that is only of interest to a smaller audience.
- BG Paving protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I hired BG Paving, Inc
I hired BG Paving, Inc. to pave my driveway. They were supposed to lay down three inches of asphalt and widen it by a foot. However, the asphalt is coming up in various spots, and it seems like there's only about half an inch of it on the entire driveway. They also didn't widen it as we had agreed. I tried reaching out to them multiple times, but they never responded. Eventually, I had to involve my attorney to contact them. They finally came back, but they claimed they didn't see anything wrong. Today, we met again, and they gave me the same story. I paid them a whopping $24,000, and all I want is to get what I paid for. Thank you.
BG paved my driveway on March 3, 2022
BG paved my driveway on March 3, 2022. The price was $13,100 and I paid it. The contract says there's a 12-month warranty. At first, I thought they did a great job. But now, I have these huge mushrooms popping up through the new pavement since the end of summer. It's because they paved over some organic stuff that they should've removed. I've called them 5 times, starting on Friday, August 26th. The person I talked to (***) said they would respond by the following Monday, but they didn't. Every time I call, I just get voicemail. I left messages on October 5th, 9th, and 10th, but they never call me back. This is definitely a warranty problem, and BG needs to fix it.
BG Paving has ignored my many requests to come and fix the bad job they did on paving my driveway
BG Paving has ignored my many requests to come and fix the bad job they did on paving my driveway. They paved my driveway on ***. They did a good job on the front of the driveway, but in the back behind the garage the job was not done right. There are some big rough, uneven spots on the pavement. I called many times and the worker who managed the job responded twice and said he would come to fix it. He didn't show up the two times he said he would to fix the pavement and now my many phone calls are not returned. I wrote a letter to BG Paving on ***, asking them to contact me and fix the problem with the paving. I haven't gotten any response.
I got a new driveway done in April 2022
I got a new driveway done in April 2022. The driveway is cracking in some places and has tire marks from where I drive in and out. There's also a big spot where the asphalt seems to be coming loose. They were supposed to put a treatment down when they removed the old concrete to prevent grass from growing through, but I have spots where grass is coming up. I've called and left messages many times on the company's voicemail. I spoke to a guy named *** twice, and he said he would come and check out the issues. The last time he called was on September 13, 2022. It's now October 14, 2022, and I haven't heard anything. They haven't fixed my driveway yet. I paid $11,300.00 for this driveway.
On 7/12, BG Paving came and paved our driveway
On 7/12, BG Paving came and paved our driveway. Before the job, we walked the driveway with *** to show him some wash out issues going downhill in the gravel driveway. We asked if they could fix these issues. He said they could grade it down and stop the wash out. We discussed this with other companies too. BG Paving's price was $3000.00 more, but we decided to use them after talking about the issue and their preparation with pug. The job was done on 7/12. However, the washout hasn't been resolved, and there are cave-ins on several ends of the driveway. I called *** on 7/29. After my husband called him four days later, he finally sent *** here to assess it. Today is 7/29, and we still haven't received a call or visit from *** about how this will be resolved. We paid $15,800 for this driveway, and the work is guaranteed for 12 months. We expect better responses for what we paid.
About BG Paving
One of the key factors that sets BG Paving apart from its competitors is its team of highly skilled and experienced professionals. The company employs a dedicated workforce that is well-versed in all aspects of paving, ensuring that every project is completed to the highest standards.
BG Paving takes pride in using only the finest materials and state-of-the-art equipment to deliver exceptional results. Whether it's a residential driveway or a commercial parking lot, the company's attention to detail and commitment to excellence is evident in every project they undertake.
Customer satisfaction is at the forefront of BG Paving's business philosophy. The company understands that each customer has unique needs and preferences, and they strive to exceed expectations by providing personalized solutions. From the initial consultation to the final completion of the project, BG Paving maintains open lines of communication with their clients, ensuring that their vision is brought to life.
In addition to their exceptional paving services, BG Paving also offers a range of related services, including sealcoating, asphalt repairs, and striping. This comprehensive approach allows customers to rely on BG Paving for all their paving needs, saving them time and effort in finding multiple contractors.
BG Paving's commitment to excellence extends beyond their workmanship. The company is fully licensed and insured, providing customers with peace of mind knowing that their project is in capable hands. They also adhere to strict safety protocols, ensuring that every project is completed in a safe and efficient manner.
When it comes to paving, BG Paving is the name you can trust. With their skilled team, top-notch materials, and dedication to customer satisfaction, they consistently deliver outstanding results. Whether it's a small residential project or a large commercial undertaking, BG Paving has the expertise and resources to handle it with professionalism and expertise.
Overview of BG Paving complaint handling
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BG Paving Contacts
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BG Paving phone numbers+1 (423) 212-2929+1 (423) 212-2929Click up if you have successfully reached BG Paving by calling +1 (423) 212-2929 phone number 0 0 users reported that they have successfully reached BG Paving by calling +1 (423) 212-2929 phone number Click down if you have unsuccessfully reached BG Paving by calling +1 (423) 212-2929 phone number 0 0 users reported that they have UNsuccessfully reached BG Paving by calling +1 (423) 212-2929 phone number
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BG Paving address5027 Highway 126, Blountville, Tennessee, 37617-4353, United States
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BG Paving social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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