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1.0 3 Complaints
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Big Cartel Complaints 3

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M
10:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Big Cartel clothing

This lady is a FRAUD. She false advertises her products claming they are something they are not. She is lying and scamming customers! I ordered a dress that she has listed as a Free People dress, i paid $115 and she sent me a completely different knock off dress with the tags torn out. Luckily i disputed her fraud through paypal and im getting a refund. But do NOT trust this lady!

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K
7:33 pm EDT

Big Cartel clothes and shoes

placed an order June 28 order number #BQPC-958763.

I emailed on July 4 after receiving no update in reference to my order. The individual said the item was shipped and would arrive in 2-3 days and I would receive a tracking number.

I never received a shipping or tracking number so I followed up again via email on July 15 as there is no phone number listed.

I got a response saying my order was returned however I never received shipping or tracking to confirm this.

On July 26 after not receiving any items emails or communication I asked for my items to be cancelled the seller responded my items were Shipped and could not be cancelled.

My items shipped July 27 & 28 and to date I have still not received its August 2.

The seller then blocks me from Instagram and changes their name. Please assist

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W
12:02 pm EST

Big Cartel Paid for 2 custom bike builds with no delivery. Only excuses and now no response.

Ordered paid for 2 bike builds from Bradford Hodges aka Nemeis Project spring of 2012 and over the course of 2.5 years Brad provided answers of delays as well as personal circumstances. In the fall of 2014 after he had no longer answered my emails nor calls I began posting on his Instagram page asking for updates as well as stating no delivery from him in 2 years - he removed my postings on Instagram. Now I am at a loss with nothing delivered but broken promises over 2 years of excuses. Do not deal with Bradford Hodges aka Nemesis Project cycles in Rancho Cordova, CA.

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Is Big Cartel Legit?

Big Cartel earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Big Cartel to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Big Cartel is known for their high standards and safety. If you're thinking about dealing with Big Cartel, it's wise to check how they handle complaints.

Big Cartel has registered the domain name for bigcartel.com for more than one year, which may indicate stability and longevity.

Bigcartel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bigcartel.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bigcartel.com you are considering visiting, which is associated with Big Cartel, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Big Cartel website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Big Cartel protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have found that Big Cartel is using a generic platform to host its website. While this is not necessarily an indication of any wrongdoing, it may suggest that the website is not tailored to the specific needs of the business or its customers.
  • We conducted a search on social media and found several negative reviews related to Big Cartel. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Big Cartel complaint handling

Big Cartel reviews first appeared on Complaints Board on Feb 25, 2015. The latest review clothing was posted on Oct 2, 2018. Big Cartel has an average consumer rating of 1 stars from 3 reviews. Big Cartel has resolved 0 complaints.
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  1. Big Cartel Contacts

  2. Big Cartel emails
  3. Big Cartel address
    251 S Floral St., Salt Lake City, Utah, 84111-2308, United States
  4. Big Cartel social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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Big Cartel Category
Big Cartel is ranked 25 among 1606 companies in the Online Shopping category

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