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Bob Evans

Bob Evans review: No product no service

M
Author of the review
5:08 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

On Oct. 21, 20223 my wife and I entered in the Bob Evans restaurant in Troy, Ohio at 4:00 pm and we were waiting to be noticed and seated. As I waited I realized they were not that busy, and there was no one at the front counter willing to greet us. I observed at least (3) employees whom I feel made some sort of eye contact with me, but never acknowledged me and my wife waiting to be seated. I waited a few more minutes and realized that none of the people I seen walking around were willing to greet us, and we promptly left. I noticed another couple come into the restaurant after we walked out and I'm pretty sure they had the same experience as I did because they showed up at the same restaurant my wife and I were at shortly after we arrived at this other restaurant. I live in Troy, and my opinion is your customer service at this store is pathetic. If I'm correct about this other couple, Bob Evans lost at least $80.00 in sales within a 15 minute period, "Hey, it's your business" maybe you ought to try hiring people that actually care about their job and your customers, again, I repeat, "They were not that busy!"

Desired outcome: ADDRESS THE SITUATION, give me and my wife a free meal

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  1. Bob Evans Contacts

  2. Bob Evans phone numbers
    +1 (866) 616-6464
    +1 (866) 616-6464
    Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 8 8 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 1 1 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number
    78%
    Confidence score
    Customer Service
    +1 (866) 525-5214
    +1 (866) 525-5214
    Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number
    Ethics Hotline
    +1 (800) 939-2338
    +1 (800) 939-2338
    Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number
    Head Office
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  3. Bob Evans emails
  4. Bob Evans address
    8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
  5. Bob Evans social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024