Boston Market’s earns a 1.0-star rating from 207 reviews, showing that the majority of diners are dissatisfied with their meals.
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ribs and side orders
Ordered 2 1/2 racks of ribs with 4 side dishes... The ribs were dry and the garlic potatoes were hard and the brussell sprouts had a funny taste... Made about a $23 purchase on 2, 14.20 at the east hanover, nj store... Been a 30 year customer and a long time customer at that store with no problem... Very disappointed so I felt I needed to let you know, what can you do to resolve this problem
Joseph d. Vece
25 fairfield rd
Parsippany, nj 07054
[protected]
[protected]@aol.com
prime rib
On Friday, February 14, 2012 my fiance and I went to Boston market To get a prime rib dinner in the past to prime rib dinner has been excellent to us so we figure we go there and get a prime rib dinner when we arrive the guy the cook that was cooking food with black glasses look like he did not wanna be there and he did not wanna cook food When we received...
Read full review of Boston Marketdrug deal in parking lot with managers
On Friday February 14th, 2020 @ approximately 4:00 p. m My children and I went to Boston Market to eat as we usually do on Fridays. Upon leaving the restaurant I observed 2 employees wearing Red Shirts in the parking lot (the female employee has red hair and the male employee has short hair and appears to be Hispanic) I also observed another female walking...
Read full review of Boston Market and 1 commentstaff / service
Hello, After having picked up my sister and my nephews from work and school as well as post-extracurricular activities, we set out approximately 10 miles from our current destination to dine together at the closest Boston Markest restaurant, which is the location listed above. Upon our arrival at 9:20pm (with a noted closing time of 10:00pm as indicated on...
Read full review of Boston Marketmanager
Went into the Shirley Boston market was asking manager a question about uber eats menu and if it's the same menu as the stores menu has and he said he didn't know so I ask another employee and the manager says while I'm talking to the other employee that no it's not the same menu and I'm like didn't I just ask you about this and he starts getting a little...
Read full review of Boston Marketturkey dinner for 3 plus 6 extra corn muffins
On Friday 2/7/2020 I placed my order as stated above. When we arrived at home and ready to eat our food I noticed chunks of turkey with grizzle throughout. I kind of lost my appetite. In looking around I noticed the establishment was kind of short staffed and had to repeat my order three times because they were preparing my dinner with a chicken dinner for...
Read full review of Boston Marketproduct and service
Out of chicken, most sides at 9:20 on a Friday night. Served us togo rather than eat in. Pretty much acted like already closed. Didnt greet us sevred potatoes without gravy and meet loaf no topping sauce, with scornbread or even asking if i would like one. All have more energy being loud behind counter now customers are leaving than they showed any customer who when they were being served... Very disappointing!!
Read full review of Boston Marketthe food was terrible
1-2-20, I bought some food at boston market, as I go into the restaurant they had signs about the prime rib which sounded great, I ordered the prime rib meal and another meal, ribs and white chicken, when I got home which is only less then 3 minutes away, I wasnt happy that they didnt asked me if I wanted horseradish, then as I ate the prime rib it was cold...
Read full review of Boston Marketmissing points
I tried redeeming my points for a free rotisserie chicken using their app. The points were taken out of my Account but no confirmation about my order was given. Nothing! I called the local Boston Market to ask if they got my order. They said no and to contact Corporate about it. Their CS number is a joke! In fact, their entire CS is a joke! No help at all and lacks basic CS skills! I'm very disappointed with all this!
employee
There is a an employee of Boston Market on Staten Island, NY at the Forest Avenue store who consistently harrases my wife and my daughter both are regular customers I am asking that this man be either transferred from this location or terminated he is making my family very uncomfortable something has to be done immediately about this his name is Rob
customer service and rewards program
Boston market has the worse customer service there is... The phone numbers listed for their corporate offices are a joke... It is actually a voice mail that you the customer has to leave a message... No one ever calls you back... You can never get a live person to deal with the customer service problems you convey to them... The restaurant always make...
Read full review of Boston Marketthe customer service I received today was horrible and unacceptable
12/3/2019 time this occurred was 3:25-3:30 pm. I went to a local Boston Market to order some sides only. The cook in the back making the food kept giving me and my younger son weird evil looks as if he was a racist and hating on us for no apparent reason. The other worker who took my order tried to chest my out of my money and say I never paid when clearly...
Read full review of Boston Marketbad potato found in pot pie
On 12-1-19, we went to eat in the BOSTON MARKET restaurant on Hwy 100, in Milw. WI. I had a chicken pot pie that had only 3 pieces of potato in it, and one was completely black. I told the manager and he did nothing about it. I showed him, asked him if he would eat that, and he said 'No'. I asked for a refund and he denied me. The pie was overcooked as well. We will not be going back and I intend to put this complaint on the internet also, BECAUSE I was not allowed to speak to someone on the phone for my refund. This is a quality control issue and should never have happened.
thanksgiving meal for 30 on made or delivered
We ordered thanksgiving dinner for 30 people to be delivered between 1:45 and 2:00 on thanksgiving. Our order number was [protected]. By 2:30 the food was not delivered. We called numerous times and no one answered the phone. Picture the scene, we have 30 people waiting at my mom's house for thanksgiving dinner with no food and no answer. After no...
Read full review of Boston Marketbad chicken
At 9:00pm I placed a order for chicken and it was so hard and dry that I couldn't eat it at all.This has happened more than once at this store or they don't have certain sides to order.This store is getting bad rep.4001 Eastbay Drive 33764 Clearwater. I would like to be refunded for the Bad Dry Chicken.My address is 3735 141pl, North, A Largo FL 33771 Diane Maxie [protected]@gmail.com My Email.
portion size
We went to this store 10/30/19. We have noticed the portions of the sides has been shrinking, and trays that the sides are served from are always close to being empty, and they have scrape the bottom in order to fill the order. I ordered the prime rib, and this has also been shrinking, so much so that I could get the same thickness sliced at a deli. Thi...
Read full review of Boston Marketsubpar food order
Date of Incident was 11/5/19. 4:30 pm. Store number 576. Food was sub-standard. Chicken dinners were awful. Chicken was dried out, potatoes were hard and the corn bread was obviously old. I have never had a problem with this location so I was extremely disappointed. I used a BOGO free dinner coupon, so it was only 12.38. I would like a refund or coupon to...
Read full review of Boston Marketservice
After placing an online order and being told that it would be delivered between 11:45 and 11:55. After checking Applebee's website, it showed that it was still being processed at 12:20. I called the restaurant and asked to speak to a manager who was very belligerent and wanted to blame grub hub. The grub hub driver showed me his phone and I verified that he...
Read full review of Boston Marketvery bad service from worker in this location
Hello, My name is Ioulia. I'm delivery driver for Door Dash. I write all this because I am extremely dissatisfied with the service from your worker in the store located 1075 N Academy Blvd, Colorado Springs, CO last night Nov -1-2019, 8.37 pm. I went to pick up an order from the same place and no one paid attention to me being there, but when another woman...
Read full review of Boston Marketmy meal
I eat here all the time tonite I ordered a meal for 4 with turkey the turkey was under cooked tasted terrible the turkey is always moist and flavorful not tonite I got the last scoop of mac and cheese which was cold I dont know what the problem was tonite but it wasn't good like it always is it. Everyone there was nice but the food wasnt very disappointed
Read full review of Boston MarketBoston Market Reviews 0
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Overview of Boston Market complaint handling
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Boston Market Contacts
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Boston Market phone numbers+1 (800) 877-2870+1 (800) 877-2870Click up if you have successfully reached Boston Market by calling +1 (800) 877-2870 phone number 0 0 users reported that they have successfully reached Boston Market by calling +1 (800) 877-2870 phone number Click down if you have unsuccessfully reached Boston Market by calling +1 (800) 877-2870 phone number 8 8 users reported that they have UNsuccessfully reached Boston Market by calling +1 (800) 877-2870 phone numberCustomer Service+1 (303) 278-9500+1 (303) 278-9500Click up if you have successfully reached Boston Market by calling +1 (303) 278-9500 phone number 1 1 users reported that they have successfully reached Boston Market by calling +1 (303) 278-9500 phone number Click down if you have unsuccessfully reached Boston Market by calling +1 (303) 278-9500 phone number 9 9 users reported that they have UNsuccessfully reached Boston Market by calling +1 (303) 278-9500 phone numberHead Office+1 (800) 340-2836+1 (800) 340-2836Click up if you have successfully reached Boston Market by calling +1 (800) 340-2836 phone number 1 1 users reported that they have successfully reached Boston Market by calling +1 (800) 340-2836 phone number Click down if you have unsuccessfully reached Boston Market by calling +1 (800) 340-2836 phone number 0 0 users reported that they have UNsuccessfully reached Boston Market by calling +1 (800) 340-2836 phone number100%Confidence scoreEmployee Service Center
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Boston Market address14103 Denver West Blvd, Golden, Colorado, 80401, United States
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Boston Market social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 20, 2024
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