Bottom Line
Reviews and Complaints

Received a notice from Bottom Line today regarding the subject yearbook. It provided a toll free number individuals needed to call to cancel delivery of the yearbook. I spent a great amount of time on hold waiting for someone to answer (assuming someone actually would answer). Reasonable procedure would be to simply have an individual enter identifying information to a robotic operator to cancel mailing of the yearbook. I do not want to receive or preview the yearbook. I do not want it sent to me. I did not request to preview it and I will not return it if it's received. My email address is schroederj.[protected]@sbcglobal.net and I can be contacted there or at [protected].

The Ultimate Women's Guide to Beating Disease and Living a Haappy Active Life 2021

Send a return label:

Mary Lou Weseli
7454 Norma Jean Drive
Indianapolis, IN 46259

I am going to the Better Business Bureau about this mess.

You've got to be kidding me, my message has to be 350 words in order for it to get the attention I am requesting. You guys are the lowest of the low!

I want to return that some one in my house put my name on this order I did not order. I am trying to get a shipping label to return it.All I want is the LABEL act# [protected]

thank you

Customer Service will not respond to request for return labels so two books may be returned.
This has gone on for over 8 weeks and these books were not ordered! There are NO ORDER NUMBERS ON
RECEIPT IN BOX!

'The Ultimate Women's Guide To Beating Disease' book was shipped to me without my permission or request. It arrived in a orange box marked "We know you're asking what the heck is in this orange box...Just take a free look ... We think you will like what you see!
I do not want the book but I will not take time and money to return. I am disabled and must depend on others and will not 'ask' them to return an item I did not order.

If I receive a 'bill' for this item, it will not be paid.

So, if you want the book returned, send box and label that can be used for pickup at my home. Choice of shipper will be up to you but they must pickup.

Marilyn Talbert
Account # [protected]
Bottom Line Books
USPS Tracking #[protected] 53
Shipping date 3/2/2020
Left at front door (which I seldom use) and found on 3/12/2020 when a neighbor came by.

My father is blind and can't hear. Bottom Line Books repeatedly tell me they have spoke with my father and he ordered books/subscription (which is impossible! i.e. blind/deaf (The only number there is to call him is MY CELL! which I have on me 99% of the time LOL). Now, for the past year, they continuously are sending collection letters re: books he/I have not received!

BEWARE of this company. They target elderly people - but I am not elderly and will be just as harassing to Bottom Line Books as they are to my blind/deaf father.

I subscribed to bottom line health because the additional pamphlets was to have a cure for hemorroids. That was my only reason for subscribing. I never recieved the ad

Ditional pamphlets, nor could I find this cure in any of your literature. I amjust paying for your 2020 book, which doesn't say antjing on the subject either.

Elaine klisiewicz

[protected]@gmail.com

Book was returned to 1 Returns Way Des Moines IA 50982 via USPS Media Mail. Mailed on 28 Oct 2019. Tracking #9449010200830381185639 is applicable. Book was mailed to my spouse: Judith Samuels. She does not want the book and that is the reason for the return. She Does Not have a email address which is the reason I am providing this information. I respectfully ask your assistance in closing the account #[protected]. I have her full permission to ask for the account to be closed. Thank you for your assistance. My email: joe.[protected]@frontier.

I returned the subject book a week ago for which I paid over $10.00 postage. Another book just arrived this week. What am I to do with it? Return it for another $10.00?

Another issue: I paid for my Bottom Line 2020 Yearbook on 11/21/2019, check #048808 in the amount of $51.94. I continue to get requests for payment.

Marty Josephs
Acct. #7572787
30 Kalamath St.
Denver, CO 80023

Received book on Nov.2nd 2019 and returned it the next day and USPS indicated it received on 7th Nov. DES MOINES, IA. address and they still billed me for the book in today's mail even after I had indicated on line to remove my name and address from their files and close my account as of Nov. 2 to no avail. Received a bill today 2 Dec.2019 for the book with a threat of bad credit report. At 81yrs old threatening me is wasting their time I could care less.

I received an invoice for this book which I did not order. I have no idea where the book was shipped to as I have moved and left my new mailing address with the post office months ago. They seem to take it upon themselves to ship this book out yearly. I have no intention of paying for this book. If I had received it I would have sent it back. Most of the information in their books I can get off of the internet.
They need to be held accountable for their unsavory practice of mailing books out, hoping the consumer doesn't remember ordering them.

Madeline Leigh

I've gotten 2 letters about me not paying for a book I ordered. The customer service manager said that they had not received payment, and that the Post Office said that I had moved with no forwarding address.

NOT TRUE! I have made all 3 payments and I have not moved. I have proof on my bank account that the payments were made.

You cannot be trusted. DO NOT send any more mail to me. I will never buy anything else from you again. Nothing but lies from you people. Too bad, I like the book.

I received the Year Book that I did not order. Since I opened the box, I could not send it back. I had to mail it back. This happened before and it cost half the amount of the purchase price of the book to send it back.

Please take my name off your mailing list and never send me anything (books or advertising) again. It will all be returned marked as refused.

Your practices are unethical.

My elderly mother received a box of books - unsolicited by her - in the mail. Suddenly, she's been reported to a credit agency for non-payment of these books that she never ordered. Now I have to spend my time trying to unravel this scam. I think the credit agency is working in collusion with bottom line books to scare and scam people into paying for unsolicited / unrequested items, in this case, books.
Next stop: better business bureau

I have received the book ultimate womens guide 2019 and received the billing for it in the amount of, $53.45.
My account number that was assigned to me is #[protected]. I can either split the bill up into 4 installements. But the crux of my problem is I did not want nor have I ordered this book.

I want to ship it back to you (please provide shipping label) and remove it completely from the account you created for me!

I am holding the book until I receive the return shipping label and return postage since the book was not ordered! I am not going to pay this bill in payments or lump sump, because I didn't order it!

Acct. [protected]
Received BTOM Yearbook -2019 by postal mail 1/25/19
I did not order this item
After researching this matter on the internet, I have become aware that BL Books ignores all attempts to cancel mailings and uses a collection agency to try to force payment for the unordered merchandise
US Post Office policy states unordered merchandise may be considered a gift and no payment need be made.
The book mailed to me will not be returned or paid for, as it falls under this policy.
I formally request all mailings of publications be stopped immediately.
Any further communication will be referred to my attorney.

This book came in a cardboard Box, which I never opened at all. I took it to my Post Office and they stamped it as refused. Almost 2 months later, I got an invoice saying I owed a total of $49.94. I sent the company a handwritten letter, saying I owed them . I don't want this to ruin my credit score! Waiting on their response. How can they do this?

Bottom Line Books sent me a publication i did not request, they sent me a mailing label to return and it was returned but despite two phone calls reassuring me the matter was resolved they keep sending me bills for the publicaiton in the amount of 44.95. How can i get them to stop sending these harrassing bills. the publication is called BTOM Yearbook 2019

Received book not ordered which was sent back. They want check made out to: BottomLineBooks (no spacing between words). Checked and there is no business called 'BottomLineBooks'.

Their website to make a payment is www.bottomlineinc.com/bookpay. I typed just 'www.bottomlineinc.com' and it took me to a site called: Bottom Line Inc. 3 Landmark Square Suite 201 Stamford, CT 06901. The site has a lot of medical and health related articles amd publications. Are they related? I don't know.

I now Entered 'bookpay' at the end of that same address (www.bottomlineinc.com/bookpay) and it redirects the page to a very different address: https://w1.buysub.com/servlet/ECareGateway?cds_mag_code=BRW

Entered just the first part of the site address: 'https://w1.buysub.com' and was taken here:
"CDS Global A Hearst Company

Welcome To w1.buysub.com.

Buysub.com is one of the largest magazine subscription commerce sites on the web. We host sites for over 400 magazines and other retailers. When you order a subscription or product from a site hosted by buysub.com you are ordering directly from the publisher or company, with no intermediate agencies or web sites.

Buysub.com also hosts most of the customer service sites for these magazine publishers and companies.

Our clients link directly from their sites to buysub.com pages specific to their products. To purchase a subscription for a particular magazine, or to contact customer service, please refer to the magazine or company's web site.

Buysub.com is a solution provided by the Internet Services group of CDS Global, the largest consumer magazine fulfillment bureau in the United States. For over 35 years, CDS Global has provided fulfillment services of the highest quality and value. CDS Global has been a reliable source for online commerce since 1997, serving millions of customers around the world. For more information on CDS Global's services, please visit www.cds-global.com.

If you have any questions about buysub.com and/or its properties, please visit www.cds-global.com/contact/.

Thank you for using buysub.com!

©2019 CDS Global. All rights reserved."

There is no such business named 'BottomLineBooks', like how they want the check made out to. There are 6 businesses with the name 'Bottom Line Books', but just 1 of them is active (legally operating): 'Bottom Line Books LLC New York Domestic Limited-Liability Company Bottom Line Book Filing Date 08/25/2016 in Lafargeville, NY'. Is it the same company? I don't know, but the address of the invoice received is different.

There is a difference between an invoice and a bill. Look it up and learn.

One final thing. If any company sends you something you did not order, YOU ARE NOT UNDER ANY OBLIGATION TO RETURN IT! Consider it a gift. Look it up, it's true.

I ordered a book (Encyclopedia of Healing Foods), after receiving the book, I reviewed it and decided not to keep it. I put book back in the box, taped it closed, put return address label on the box, took to post office and mailed it. Three days later the book is back in my mail box. The return address label had my address for return. This is upsetting. I want the return address for Bottom Line Books so I can return the book. I do not want it.