BPL Cargo / BPL Company’s earns a 1.2-star rating from 51 reviews, showing that the majority of clients are dissatisfied with logistics and shipping services.
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Scam and liars and very rood talking to me.
1 month before send to my package. 1 month finished but not received my package I give him 2 telephone number but his telling to me I can't deliver your package to your home .I said why? His saying we are not provide your home .I told him ok.where is have my package I came to there you put the traffic police station .and his told me ok .5 o clock ⏰️ and I'm going there police station waiting there maby 2 hours and my package is not send there .and I returned call to him but his saying to me very bad rood to me .and told me tomorrow why like that that service bpl cargo please I need my package to my home. If I not met to my package tomorrow I send to twitter account
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No compensation
I sent my two baggage's (Ship cargo )from Jubail TIT cargo, Jubail, Saudi Arabia on November 2020, and till now did not reached to my home. I sent them a lot of messages, but there was no reply. Finally I received the tracking numbers and told me to check on BPL cargo's website. They said the goods were still in the Mumbai port. I Called TIT Cargo several times and finally to BPL Cargo also because TIT did not answer. They were told they had nothing to do you have to follow with TIT. When I send my friend in Jubail to TIT Jubail and he was told that the goods had arrived at the godown in Ahmedabad. When I sent them a WhatsApp message yesterday, they replied that it was not yet clearance. So TIT lies to my friend, I would say TIT Cargo is the worst cargo in Jubail and Saudi Arabia. They are Behaving without any responsibility. I didn't receive my baggages since sent in November 2020. I received expired and damaged items on August 2021 and they promised that they will sortout and paid compensation. Now they are playing like a fraud with me.
Desired outcome: No action
Tracking Number # S07213603
it has been more than 02 months now till my parcel was stuck in the Mumbai seaport. there were dates and some dry fruits in the package for Ramadan Month. whenever I called the customer, they promised me within one week it will reach the destination within, it’s almost 3 weeks till it shows in the custom Clearance in Mumbai port. it was the worst service ever i have seen in my life. I have sent it so many times in cargo, it was reached within the delivery time. but this time I was sent through BPL and stuck.
Desired outcome: request again please kindly expedite to delivery of my parcel
Is BPL Cargo / BPL Company Legit?
BPL Cargo / BPL Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
BPL Cargo / BPL Company has claimed the domain name for bplcargo.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Bplcargo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bplcargo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While BPL Cargo / BPL Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 51 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- BPL Cargo / BPL Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to BPL Cargo / BPL Company has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Goods damaged during cargo to india
As I was informed that BPL Cargo is the safest and fastest services for your goods and they are properly delivered all your important things to your home country,
But this time I am highly disappointed as all my things were damaged and I suffered with a huge loss.
They promised me that all the things will be delivered safely to your home, but all of these were broken.
The major purpose for this complaint is, when you people feel that this item is not safe for sending and can be broken, then why do you receive it from the customer and why you can’t force them to not send?
Two months ago I sent 4 cartoons, there was some glassware in it and some other stuff like clothes, due to the break of the glass, the rest of my stuff got spoiled and all my kids’ clothes were torn.
If you know that there are glass items in it, then you should put a sticker of Fragile in it so that it reaches the customer safely.
I am making this complaint for compensation and taking strict action against your courier boy, and next time you are requested to send professional people who know how to pack professionally.
For your further information, please find attached pictures and bills.
Pathetic Service, everything broken, No door to door delivery
I send to consignments from Riyadh to Pune. One Consignment received with everything inside was broken even I though I paid extra packing charges.
Second Consignment did not receive yet but in Pune they call us every day saying send someone to collect it, No door to door delivery is possible etc. They have their own rules...
And there is no one from BPL to take any responsibility for the damage and no received items...
Very BAD service from BPL...
Cargo complaint
I'm sayed sageer ahmed peerzade
I have sent the cargo
From dammam to India i have not received any cargo since 1 year
So please do check it out
Contact no : - [protected] / [protected]
My parcel very too much late
Please help me sir my parcel is not received since 10 months.
I still not got cargo
On dec 4 the cargo has left from mumbai to Karnataka I still not got 2months completed
Damaged items while shipping
I booked sea shipment per invoice no S0614882 from AlKhobar to Bhopal on 27.10.2021
I paid extra money for safe wrapping and safe shipment for glass items and washing machine.
After receiving the material it was found most of the glass items and washing machine is badly damaged. My Nike shoe is also missing.
Horrible company is BPL. Pls do not use these idiots for your valuables. Nihad of AlKhobar branch do not attend phone for any queries!
Cargo not received
If you are looking for a good cargo age service Don't chose BPL Cargo... It's such an irresponsible cargo agency...
We sent a cargo before 7 months and till this date we didn't recieve the consignment...
And the Management is such an irresponsible team...
Iam complaining about courier service
Tracking number - S0524460
08 th September 2021 I sent coriour in ur office in al - hassa to Kerala, today date is 29 th Nov 2021, still I'm not get my logistics.
This is not a trustable company, nobody don't choose this. Very bad service, no follow up and nothing.
My cargo no deliver about 60 days my cargo sending date 09/09/21/
My cargo not deliver iam no happy very stics send cargo saudi arabia to India long time deliver service center people ask 60 your cargo deliver
But 60 days about but not deliver my cargo now 70 days not deliver
Desired outcome: Shekh kamrulhoda
Parcel complain
Mera parcel 14September2021 se al hassa se transport kiya hai jo ki track karne per mumbai costum clear ke liye btaaya ja rha jo ki 17octomber2021 se mumbai me custum clear ke liye atka hua hai jiska Jo ki abhi tk cler nahi ho paya hai is parcel ko fast tranfer kiya jae ye mera aapse nivedan hai thank you is parcel me lagbhg 43 kg weight hai please fast transport
The Cargo not Received
My cargo given in Saudi on May 2021, the S0612868 not received . The service is horrible of BPL cargo . No person should use BPL cargo on Saudi . Officially we are planning to launch a cheating case with Saudi Government,
Cargo
Worst service of bpl cargo...my cargo tracking number is S0612905...it was send from AL.khobar Saudi Arabia on 1st June 2021 and now it's 5 months 12 days and still the status is same...
I
Caogo not delivered
My consignment was booked on 23-May'2021 and it hasn't been delivered to date.
The promised delivery time was 60 days. It is now 153 days and the local Khobar office has always been postponing the delivery date for new reasons every time.
There is no update in the tracking status since 12-August'2021.
inv no-S0712856, still shipment not recieved.
BPL cargo taken material on 28th-August-2021 in jubail with INV NO-S0712856.today is 56 days still shipment not received in BINJHARPUR-JAJPUR-ODISHA. Need to review and update as soon as possible.
my Saudi mob no-[protected].
India mob no-[protected]
alternate mob no-[protected](ROSANARA BEGUM)
Desired outcome: STILL SHIPMENT NOT RECIEVED.
unethical behaviour
bpl cargo service is the worst cargo service. I have send the parcel through bpl cargo service, 4 months have been past but still the cargo has not reached its destination. I will recommend others not to send parcel through your service as the service provided is the worst service.
I don’t get any information regarding my cargo
Hi
September 29 I send one pack of my cargo from jubail. The invoice number is A0761712
Until now I don't received any information regarding my cargo. At least I need to get the contact number of your office in kerala to track the cargo. If I track this cargo, it's showing customs clear the cargo from 13 October from kochi. Please provide the contact numbers . [protected]@gmail.com it's my mail I'd . +[protected] it's my contact number.
Cargo consignment delivery
My consignment - S0611156, was booked on 23-May'2021 and it hasn't been delivered to date.
The promised delivery time was 60 days. It is now 153 days and the local Khobar office has always been postponing the delivery date for new reasons every time.
There is no update in the tracking status since 12-August'2021. Please kindly update me on the consignment status and expected delivery date.
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Overview of BPL Cargo / BPL Company complaint handling
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BPL Cargo / BPL Company Contacts
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BPL Cargo / BPL Company emailslogistic@bplcargo.com100%Confidence score: 100%Supportsales@bplcargo.com85%Confidence score: 85%saleskhobar@bplcargo.com75%Confidence score: 75%
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BPL Cargo / BPL Company addressKing Saud Street, P.O.Box 63007, Dammam, 31516, Saudi Arabia
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BPL Cargo / BPL Company social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 29, 2024
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