Rona Cargo’s earns a 1.0-star rating from 29 reviews, showing that the majority of clients are dissatisfied with shipping and logistics services.
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Worst experience with Rona cargo.
I send back my family to India 7 month before. All my house hold items sent through Rona cargo as per the quatation delivery time 45 days from Ajman office.
I told them I loose the job. They delivered items with in 7 month's one by one after many calls. They thought i will not comeback from India so they hold our 80% items. From India they're not receiving our calls. Once I came back to UAE. They started shipping. Most of the items damage and most of items expired due to takes 7 months. We loose lots of money.
Please guys don't trust Rona cargo.
Rona Cargo Complaints 28
Delay delivery don't trust don't send parcel this company
Rona cargo is very bad cargo in uae. More than one and 55 days still I am waiting for our cargo. Don't trust this cargo. Irresponsible staff and owner, don't trust them at any cost., each day while calling no answer for that. I am hambly requesting to everyone plz don't give cargo to rona cargo. Definitely you never get it your cargo. Not answer sharjah office always close and sharjah number they close and mobile never answer your calls but if you call with different number they answer after that they not answer...
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Courier not received
Hello sir ,
This's Mr . Antony I had sent the courier though your agency in 16/9/23 MZD33-2448 . Till now it didn't reach me . I'm too much worried and its been more than 3 months,really disappointed with your service kindly give me the update and you guys not even replying the message. You guys said that it ll reach with in 35 days . And I think that 36 days has not yet came 😕 . I contacted kochin port those guys are saying to contact your agency. I'm in a pathetic state please consider my circumstances and request update me as soon as possible.
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Express Delivery delayed by more than 30 days
I paid for express delivery on 30th Jan 2023. Still no information on my shipment. No visibility as well.. Order no - ASL992570
I should have received shipment in 30 days as per the delivery type chosen and payments made.. however this kind of delay with no tracking means its customers are being cheated upfront. There is no proper customer care who can give me some relevant information on your package too
Is Rona Cargo Legit?
Rona Cargo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Rona Cargo. The company provides a physical address, 15 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Rona Cargo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ronacargo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ronacargo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Rona Cargo has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 28 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Ronacargo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ronacargo.com may offer a niche product or service that is only of interest to a smaller audience.
- We found that the technical contact email address for Rona Cargo is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
- The use of a free email address for contact on ronacargo.com may be a red flag indicating potentially unreliable or fraudulent activity.
Air freight delivery India
I have sent cargo from Dubai to India via Air Freight paying AED 12 per kg total of 46kg 2 box o 3 Dec 2022 and was supposed to deliver India on 13 Dec 2022. But till 28 Dec 2022 my parcel is not delivered.
I called the number that I had booked through. When they answer my call, they always say I am outside will give you a call, but they never call back until I call them the next day and follow-up. Again, the answer is from our side it is sent we don't know in India. I think it is the responsibility of Rona Cargo till the parcel is delivered back home in the given address. When asking the reason for delay they say we have to check. And I asked them for a number to whom I can contact in India they sent a number of a guy in Keral where he has no clue.
I called the Rona Cargo in Dubai, and they shared number of head office Sharjah. Upon calling and asking them their answer is there was problem in custom and now it is cleared in Kolkata and upon calling next day they have no answer when it will be delivered my given address.
One of the worst worst Cargo services I have experienced in Dubai. It was wastage of me paying Air Freight charges. On top of that they have no curtesy to apologize customer. Pathetic service and will never ever recommend to anyone.
My worst worst worst worst choice of choosing Rona Cargo.
Desired outcome: At least the difference amount to be refunded
Order not delivered
I dakstailin I've courier my things from Abu Dhabi to Shillong from RONA CARGO. The date of courier is 24/06/2022. My Tracking number [protected] and my order number WZ882546. It's been more then 2 months i did not got my Courier yet. I have been trying to track from alot of websites and agency but unfortunately I cannot find it. It's an request to help me with my courier, Thank you.
Service
Hiiiii
I am evangelin saminathan from dubai alwarsan3
I diid my sea express cargo on april 24 /2022 to india
based on 25 days package
order no:ASL99-197
still my cargo is not received
there no proper response from the rona cargo service
the wrost service, here I attached my bill copy
Rona Cargo services
Hi my name is Abdul Rashid I have send cargo from Dubai To India on 2 April 20202 through Rona Cargo Services Sea Express. my order no is JP415886 the commitment was 25days from the Sales Executive Today already 35days finish still not Received Cargo . Plz do the needful send your India (Mumbai) Representative No
Show quoted text
Desired outcome: Hi my name is Abdul Rashid I have send cargo from Dubai To India on 2 April 20202 through Rona Cargo Services Sea Express. my order no is JP415886 the commitment was 25days
Parcel not yet received
Dear team,
I have send 1 cargo with 2 box to india uttar pradesh. And i have received only 1 box 27 feb and the another 1 box not yet received. And your abudhabi team is not giving any information about my another 1 box. So i request to you please check with your team and let me know where is my another box.
my order no. mzd 331556
Kindly check with your team.
Thank you
Cargo Service
I hereby express my bad experience which faced from Rona Cargo Dubai.I frequently I send two cargo recently (sea cargo & Air Cargo) from Dubai to India.When I approach them, they cleared confirmed that the Sea cargo delivery max within 40 days and Air cargo delivery within 7 days time. Unfortunately I have received my Sea cargo consignment on 78th day and Air cargo consignment on 20th day.Their Customer relation after business is very poor and their staffs are not at all respecting to the Customers.So prior to selecting any cargo delivery agent, please go through thir customers feedback.My feedback to Rona cargo is 1 out of 5.Bad experience!
Based on my experience, Rona cargo as a Cargo provider is very poor and their customer relation is very bad...prior to selecting them please consult with others or review their customer feedback in the website whether they are fulfilling their commitment...as per my experience you can choose Al Sood cargo and ABC cargo...
i have 8 dealing before with Rona, this time very bad service now 60 day finish up to now not receive my parcel, very very poor dealing ,this is my last dealing, thanks
About my courier
Can't track my courier.giving order number,there was a link .but that link goes to advertisements.what we do ? How to track it? Sending 31/12/2021
Order I'd M4.937
Cargo not delivered on time
I send a cargo on 17 Dec 2021from Abu Dhabi , its going to be almost 2 month but cargo not delivered to Dehradun Uttarakhand.
When I did the inquiry they told still not cleared from customs in delhi .
Worst experience from Rona cargo .
Can not track the cargo and no communication from their side for delay.
Would not recommend people who are in UAE to send anything from this company
Have you received your consignment?
70 days finished till cargo not reached to my native
Rona Cargo DIP, Dubai.
One of the worst courier service in Dubai
It's almost 2 months one week finish till my courier is not reached to my native place. I visited their courier center (DIP). Very careless and negligence answer he has given.
There is no tracking number, no trace ID. For all question, only answer is customs not cleared. You people don't have ability to give customer service why you need this business? Don't cheat the customer. I don't suggest this courier for all my Dubai people.
Don't waste your money and things.
Desired outcome: No response, negative answer
Hai,
Have you received your consignment?
Utterly worst cargo service in UAE!
Service very bad
Worst people they took my things money and did not deliver, whenever I ask they say 1 week and no proper Response.
Rona Cargo
We are sending Cargo from Sharjah BRANCH...on 28 th of August 2021... it's allmost 84 kg...till now it's not cleared ... it's in India Only... don't know what is The issues...when we are calling Sharjah BRANCH ...they not giving correct information... Really Very Very Bad service And Bad Approach... from Rona Cargo...inside The cargo many chocolates and Biscuits ... Many More food items ..is there ... Really We never think like This situation ... coming from Rona...every Day we are calling ... same Response it's not cleared...I am Giving 0 Star ⭐ ...
Unprofessional service and worst after sales customer support
4 boxes of shipment been collected from my home in Dubai since 3rd Sep. I've never been provided any tracking no. After asking several time, I've been told as once goods get cleared in India, will be provided no.
I've received 2 boxes but have no update on remaining 2.
Their customer support is worst, they hardly respond to any messages, which shows as even they are kind of clueless about the situation.
I've promised 30-45 days, now it's been 65 days and yet have no clarity on remaining 2 boxes
Utterly worst cargo service in UAE...
Cargo services
I sent cargo from the Rona cargo DIP branch on 30Aug'21.
It should have been delivered in 45days maximum. But it has been 2 months and nothing.
No update, no delivery.
Will never use this company or recommend it. Too bad services.
Regrading our shipment we send from Dubai
Hello
Hope this mail find you well. I am complaining regarding my air shipment from dubai, United Arab Emirates. We send air cargo on September 11 & the your staff informed us this shipment will gonna delivered in 15dys. Now its morethan 1month we did not received our air corgo shipment we are trying to Contact the staff of rona cargo with his contact no [protected]. He is not answering the phone the cal & what's app messages. This is petetic service from rona cargo & their staff the way he communications with the customers. I email aswell but i dint got response. Please update the about the shipment details are below.
I added the hard copy of the shipment plz find the attachment below.
Asl 991308/A
I sent a air cargo from Dubai to chennai
Till not received.
I have never seen a worst cargo in my life like this.
Missing sea cargo.
I send 4 boxes of sea cargo on 16/08/ 2021. Last week I received 3 boxes. One 48 Kg box Missing. box no Ws 881866/1.
Overview of Rona Cargo complaint handling
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Rona Cargo Contacts
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Rona Cargo phone numbers+971 65 620 822+971 65 620 822Click up if you have successfully reached Rona Cargo by calling +971 65 620 822 phone number 9 9 users reported that they have successfully reached Rona Cargo by calling +971 65 620 822 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 65 620 822 phone number 10 10 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 65 620 822 phone numberHead Office+971 42 710 335+971 42 710 335Click up if you have successfully reached Rona Cargo by calling +971 42 710 335 phone number 2 2 users reported that they have successfully reached Rona Cargo by calling +971 42 710 335 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 42 710 335 phone number 5 5 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 42 710 335 phone numberRona Star Shipping+971 65 611 939+971 65 611 939Click up if you have successfully reached Rona 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283 933 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 72 283 933 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 72 283 933 phone number100%Confidence scoreRas Al Khaimah+971 42 710 336+971 42 710 336Click up if you have successfully reached Rona Cargo by calling +971 42 710 336 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 42 710 336 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 42 710 336 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 42 710 336 phone number100%Confidence scoreRona Star Shipping+971 526 414 673+971 526 414 673Click up if you have successfully reached Rona Cargo by calling +971 526 414 673 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 673 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 673 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 673 phone number100%Confidence scoreRona Couriers, Sharjah+971 526 414 671+971 526 414 671Click up if you have successfully reached Rona Cargo by calling +971 526 414 671 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 671 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 671 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 671 phone number100%Confidence scoreRona Couriers, Sharjah+91 994 601 2003+91 994 601 2003Click up if you have successfully reached Rona Cargo by calling +91 994 601 2003 phone number 12 12 users reported that they have successfully reached Rona Cargo by calling +91 994 601 2003 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +91 994 601 2003 phone number 3 3 users reported that they have UNsuccessfully reached Rona Cargo by calling +91 994 601 2003 phone number60%Confidence scoreIndia+971 525 723 198+971 525 723 198Click up if you have successfully reached Rona Cargo by calling +971 525 723 198 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 525 723 198 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 525 723 198 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 525 723 198 phone number100%Confidence scoreHead Office+971 526 414 537+971 526 414 537Click up if you have successfully reached Rona Cargo by calling +971 526 414 537 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 537 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 537 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 537 phone number100%Confidence scoreWarehouse № 1+971 525 874 117+971 525 874 117Click up if you have successfully reached Rona Cargo by calling +971 525 874 117 phone number 0 0 users reported that they have successfully reached Rona Cargo by calling +971 525 874 117 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 525 874 117 phone number 2 2 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 525 874 117 phone number50%Confidence scoreAl Ain+971 507 272 386+971 507 272 386Click up if you have successfully reached Rona Cargo by calling +971 507 272 386 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 507 272 386 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 507 272 386 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 507 272 386 phone number100%Confidence scoreRas Al Khaimah
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Rona Cargo emailssales@ronacargo.com100%Confidence score: 100%Supportunni@ronacargo.com88%Confidence score: 88%warehouse@ronacargo.com79%Confidence score: 79%courier@ronacargo.com79%Confidence score: 79%marketing@ronacargo.com78%Confidence score: 78%salessalesdubai@ronacargo.com78%Confidence score: 78%salessalesalain@ronacargo.com77%Confidence score: 77%salessalesrak@ronacargo.com76%Confidence score: 76%saleslogistics@ronacargo.com75%Confidence score: 75%
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Rona Cargo addressPost Box 20579, Sharjah, United Arab Emirates
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Rona Cargo social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 20, 2024
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