Brakes Plus review: Service

Horrible experience will never use them agin corporate don't respond everHello my name is Andrew I own Aurora colorado locksmith

I took my van into the missippi location to get the master cylinder and booster replaced

Because they said it was bad

After that they called me and said it was done 4 more times within the same day brake peddel went to the floor they still made me pay 614.00

And I just had my braked replaced by them for 3k 5 months ago in October 2023

They told me today that the warranty don't cover the pads at all and that I would need to pay them 1200 agin to do the brakes they also needed my help with bleeding the brakes with my programer money was not an issue at the time and still isn't all I wanted was my brakes fixed correctly and now they are not helping me at all

Why shyly the customer how them how to use a im608 to bleed the brakes they are the brake Specialist feel free to call me any time I have tried corporate they still have not called me back 7209031202We have used them last year on replacing our service van brakes on our 2020 Ford transit 250 they did a great job this was back in 2023 I was driving back from the Mountains when my brakes went out on my van drove it to brakes plus they diagnosed the brake master cylinder and brake booster as well first red flag should have been when they said they could not get the parts so I offer to get new oem parts from the dealership I brought them the new parts they installed them and called me back and said that the van was done and ready for pickup so I arrived and paid the bull with was $614.00 no biggie as price don't matter to me it could have cost me more as long as it is fixed that is all I care about I am a small family owned locksmith company and reley on my van for jobs so after I paid and drove away the brake peddel went all the way to the floor Inform them that it was still not fixed they took it back in and about 20 minutes later said it was completed drove it agin same thing theis happedn 4 times then I asked We have used them last year on replacing our service van brakes on our 2020 Ford transit 250 they did a great job this was back in 2023 I was driving back from the Mountains when my brakes went out on my van drove it to brakes plus they diagnosed the brake master cylinder and brake booster as well first red flag should have been when they said they could not get the parts so I offer to get new oem parts from the dealership I brought them the new parts they installed them and called me back and said that the van was done and ready for pickup so I arrived and paid the bull with was $614.00 no biggie as price don't matter to me it could have cost me more as long as it is fixed that is all I care about I am a small family owned locksmith company and reley on my van for jobs so after I paid and drove away the brake peddel went all the way to the floor Inform them that it was still not fixed they took it back in and about 20 minutes later said it was completed drove it agin same thing theis happedn 4 times then I asked them if they did the abs bleeding as newer Ford need to be bleed using im608 so I showed them how to do it it fixed it about 30% better then it was but still no brakes this needs to be resolved this is bad service. 2/9/2024

They can get ahold me at [protected]