Branson's Nantucket
Reviews and Complaints

Nantucket salesman Mr Munday was told by us that we could not afford what he was offering. He then told us that we could convert 5000 points to $5000 cash after The first of the year to be spent how we wanted. Come time to convert the advantage lady did not know anything about a cash conversion. We were invited back for a new owners orientation where Josh explained that advantage had reduced the conversion amount to $.15 per point but Advantage is saying that there is no such thing as a cash conversion. Now we are hearing from a Advantage employee that she has been hearing this for a couple years. They promise anything to get the money then they change their story and say, it's wasn't in the contract. I have Josh's statement on tape.

We went through their timeshare sale and ended up purchasing points, unfortunately. Later when went to use these points we discovered that we had been completely deceived regarding the Value of the Points. We were shown what was titled the "Value Points Chart", which indicated that the points we purchased would get us approx. 12 nights every year in a 2 bedroom unit, and we were told that you can book 12 months in advance. Well, what wasn't pointed out was that in extremely tiny letters at the very bottom of that chart it says something to the affect that "Value Points can be booked 30 days in advance". They never showed us the actual points chart because had we seen it, we would never had bought. According to the actual points, we had enough for like 2 nights a year, 1 week every 3 years. Also, our salesman told us clearly that the dues could not be raised without a vote that gave the owners 90% of the vote and developer 10%, so the dues wouldn't go up without that approval by the owners. Later, after we signed up, we were told that wasn't true and it was questioned by them that our sale person even told us that. Well, it was me, my husband and our adult son in the room, we all heard that very clearly.

We made the mistake of getting involved with this company. We were told in the beginning that with 14, 000 points we could get 2 to 3 weeks vacation. Before even getting a chance to use the system we get a call to come back to go over the account. At this meeting we are told that was false and we needed to upgrade to 38, 000 points to get 2 to 3 weeks vacation and all RCI or Nantucket vacations would only be 10, 000 to 15, 000 points each week .That's
not true either according to RCI. Then there is the story of selling back 15, 000 points a year to get a check for 4-$6000 dollars. At this point I can't even get into RCI because the paperwork is missing. Just give back the money you stole from us

We were told that if we bought, we could place our points in the Advantage Program and turn around and pay off the balance. We were told we could get a one bedroom anytime for 4500 points. We were also told that if it didn't work for us, Nantucket would buy it back for the amount we had paid for it. We bought in September of 2020. They offered for us to come back December 16, to see if we knew how to use our package. Well, seeing we couldn't use it until 2021, we didn't have a clue. What we did find out was that everything our salesman had told us was a lie. On top of that, the meeting was to try to get us to buy more. We were so distraught that we didn't learn anything about how to use it. We had a 4 night stay, but only stayed one night due to the fact we were heartbroken that we had been conned.
David and Julie Myers

In Dec. we were invited to spend 4 days, Meeting Free, at Branson/Nantucket.
A beautiful Resort, immaculately clean and very comfortable. We are/was
owners. Upon our arrival we were informed that we would have to attend a meeting on the 14th of December. We reluctantly agreed to attend. Since the devastation of our home being flooded and destroyed, we had some financial problems that needed to be discussed.

When we arrived for the meeting with Josh Bronn, I informed him that we were not there to increase or buy anything. And do not lie to me. Since we were lied to on the initial visit and purchase at Nantucket in Jun 2019.

He agreed to help us with lowering our payment and decreasing or getting rid of our maintenance fees by going through SunTrust bank. The Loan was "Guaranteed". Lies. We had to sign a new Contract with them which was much higher than before they could help us...Lies. We had 5 days to cancel the contract, and had to wait 10 days for the Loan to be processed. (what's Wrong with this picture). So we waited and did the online application of the "Guaranteed" Loan.

This was all LIES and Misconceptions on their part to get us to sign a new contract. I told Josh Bronn over and over that this had better not be a scam or Lie. We were there for help, not more debt. He was very believable!
Now, I am fighting with them to cancel all contracts with them and to get our money back from the Jun 3, 2019 and the Dec 13, 2020 dealings with this lying and deceitful company.

If you bought a package from Branson Travel for a tour at Nantucket Resort and they lied to you or "upgraded" your package for $40 for a two night certificate to one of 91 cities to stay in a "4 star hotel" and then tried to use it and couldn't, or any other of their scams and you need a notarized statement from me, I will be happy to provide one. I worked for them long enough to learn all of their dishonest business practices. And no, your tour will not only last 30 minutes. It will last at least 90. I left because when they go down for all their illegal business practices, I didn't want to be a part of it and I feel the way that they treat people is wrong wrong wrong. Email me at [protected]@yahoo.com for a legal statement. I try to treat people the way I want to be treated and the way that some of them do things is wrong. The Nantucket Resort itself, I don't know about. They probably don't have a clue as to what does go on in this call center and the resort itself should not be held responsible for what the call center told you.