Brazzers’s earns a 1.3-star rating from 194 reviews, showing that the majority of subscribers are dissatisfied with content.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
An account made on this website.
yes my email & card shows that I have a Brazzers account & i payed a company called "pro biller " from my cash app to make the account, the issue is I have no idea who pro biller is & I did not make an account with Brazzers . I would like for that account to be cancelled, only $1 was spent from my card so it's not a issue about the buck, but I would like for that membership to be cancelled completely .
Cancelation
I sent an email trying to cancel my subscription but no reply. I do not want to pay more than the two days. I had sent out two emails last night both trying to cancel and yet have received no word back. Like I DO NOT want to pay for more than the two day subscription. Thank you for your understanding and I hope this gets resolved before I'm charged.
Refund
I was in contact with you about a stop of charging me. Now it has got through and the withdraw has been made. When do I get the money back?
I will add fotos of so you see it yourselves.
Please see the pics that I added.
I can write so much, I'm so duktig! You know me I can write the whole alphabet. ABCDEFG HIJKLMNOP QRSTUVWXYZ and even the last Three Swedish ones åäö. Think this is enough for you?
Subscription.
I joined for 2 days at the price of $1 and would like to cancel my subscription early. I do not want to continue using this site. If this complaint isn't resolved I will further complain until all my money is returned. I do not wish to be billed again and this is my formal way of canceling my subscription, the second day has not yet past so I should not be charged additionally for any reason.
Billing
I paid for a 2 day trial of one dollar and then a few days later I get a charge from probiller who handled the money information of my account. Taking 40 dollars from my account for no reason, it was an uncategorized charge with no info. Then I go to my email to find that I had a brazzers premium account set up which I had never done. And could find no info on how much that would cost me through my email. And I still don't know where this mysterious 40 dollar charge came from
Website charges
I canceled my the my access to your website, but was still charged $34.95 for your premium package, which I did not agree to and that was in addition to the $29.95 fee you charged me for your regular package after cancellation. When speaking to one of you reps he tried to offer me 1 mth free after me telling him several times I didn't want it. He then preceded to offer me 2 months free and again I declined. He also tells me that a refund is not offered and that his supervisor doesn't take phone calls. Apparently this seems to be an issue with your company. I am absolutely positively sure I did not upgrade to your premium package. I have attached my proof of cancellation for the ONLY package I agreed to.
I would like to cancel my 2 day for $1 early
I joined for 2 days at the price of $1 and would like to cancel my subscription early. I do not want to continue using this site. If this complaint isn't resolved I will further complain until all my money is returned. I do not wish to be billed again and this is my formal way of canceling my subscription, the second day has not yet past so I should not be charged additionally for any reason
Trial membership hidden 2nd membership
So I canceled my trial membership within the day after viewing 2 videos and than see a full month charge on my card. I call the billing company and was informed i actually signed up for 2 memberships, brazzers and brazzers premium and i only canceled brazzers. Apparantly the 2nd membership is hidden when signing up in fine print and i missed it. Also, i cannot find any information on difference between 2 memberships. Very bad business practice.
Complaint
I just don't wanna go forward on this sites because I haven't got any setisfaction by doing this it is just a way to spend money I am really unhappy even after membership should have pay more money on it is disagree disagreeable to me so I want to skip out from here I will be thank full if help me to remove from membership of brazzar I don't wanna go
I'm sorry, so did they get your order wrong or was the food too cold? I'm a bit confused as to what exactly the issue is here.
Fraud
I canceled my membership and yet you are still charging me and stealing money from me even though I got the cancellation email. This just isn't right you are charing me my money without even knowing about and I'm on the border line of being broke because you keep charging me money that I dont have. I struggle enough financially and here you come chatting me over 100 dollars
Money complaint
I was charged $119 instead of $29.99 i bought the 29$ membership and was charged and the bought it again cause it wouldnt let me go into the account so I bought it again and now it charged me alot of money that i did not plan on spending at all and i would really appreciate getting my money back i have bills to pay please refund my money. Or legal action will take place
Over charges
They have been charging me every month for the past 3 months when i only tried the 1 day trial. Firsy they charged me $55.12 on March 30th 2019, also on march 9th 2019 with the amount of $48.29 and 54.59 on February 16th 2019. I'd like my money back as the one day trial was on $2.99, I have not renewed my membership and removed my membership since than.
Membership
Hello,
I canceled my membership and I have proof of that. You said it was cancelled and they wouldn't charge me after february, and they still charged me 35 dollars while my account isn't even working and I would like to have my money back, cause as a legal site, after someone cancels you're not supose to charge cause my credit card it there. Thankyou and the username was mimimiami.
Program guide
The Brazzers TV program guide has been all mixed up since about January 1. None of the titles correspond to the movies in those time slots. The movies listed are mostly on but at different times with the wrong titles. This is the same whether it's your website guide or the Fios on-screen guide which I normally use. Please fix this as soon as possible.
I want my money back
You have taken a lot of money from my account I need it back now someone hacked my bank account and used it for ur site and I want the money you took from me now right now u can't take that much money from me when its been hacked.
So im telling you nicely to put the money back before I get someone involved in all this and I really don't want to I have kids to provide for and I can't when I don't have money in my account can I and I don't want to get someone involved I really don't but I will unless u refund my money.
Account:hiiiiiiiiihhhhhh
Scammed payment
I reseaved 2 paiements of 55$ on my back account because I went on brazzers 2 times. Basicly they charge 55$ les time toi go on the web site. Can you please cancel the payements. I already called my bank and the payements won t pass anymore. Their was no est I could know the payement des going to pass since it was writen nowere, it is a real scam. It would like the 2 payements that passed to be refund please and thanks you
None
Tried to get a hold of someone to share an email, phishing for ? with your company's logo. Recently had info stolen and is being used for numerous things. No one's home. Chat, tech, billing. I'll send a pic only because I've been a fan of Brazzers, but right now I'm glad I'm not a member. Pay for porn site?... No CSR support at 1030 Pacific time?... What do you pay for?...
I need help
Hello i am from Pakistan 18 year old and i have 8th grade education i belong from poor family and don't have money to travel to USA or UK or Europe anywhere so i have passport everything i want to come to USA or UK so please help me my whatsapp number +[protected]. My email [protected]@gmail.com. so please help me or i will work with you to make money then pay to you later so please help me
7 day free trial
I signed up for a "7 day free trial" and the next day I look at my bank account and it says I had paid $24.95 for something I never even signed up for. I even remember that I unchecked the option to become a exclusive member or whatever and I still got charged. I called CS and was told that I personally chose that when I now damn well I did not. I asked for a refund but they said it was too late and that they don't know if I had saved or downloaded any of the videos. This is [censored] that this goes on and I'm never doing any business like this ever again!
The same thing happened to me except mine was a 8 day trial and they charged me $24.99. Just in case, I save a screenshot of the page before signing up, but they still wouldn't give me a refund.
Stole my money
Brazzers or pro biller please contact me! I wanted to try brazzers 3 day trial for a dollar and so I did and I thought the subscription would end but I got charged 40$ and so I canceled my subscription supposedly and then 2 days later I got charged for another 40$ on top of that pro biller took another 35$ for no reason I want my money back! My email is [protected]@gmail.com contact me
Brazzers Reviews 0
If you represent Brazzers, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Brazzers
Here is the guide on how to file a complaint or review about Brazzers on ComplaintsBoard.com:
1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title
- Summarize the main issue with Brazzers in the 'Complaint Title' section.
4. Detailing the experience
- Provide detailed information about your experience with Brazzers. Mention key areas, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps when filing a complaint or review about Brazzers on ComplaintsBoard.com.
Overview of Brazzers complaint handling
-
Brazzers Contacts
-
Brazzers phone numbers800 5566 0000800 5566 0000Click up if you have successfully reached Brazzers by calling 800 5566 0000 phone number 787 787 users reported that they have successfully reached Brazzers by calling 800 5566 0000 phone number Click down if you have unsuccessfully reached Brazzers by calling 800 5566 0000 phone number 307 307 users reported that they have UNsuccessfully reached Brazzers by calling 800 5566 0000 phone number51%Confidence scoreInternational1800 634 5491800 634 549Click up if you have successfully reached Brazzers by calling 1800 634 549 phone number 166 166 users reported that they have successfully reached Brazzers by calling 1800 634 549 phone number Click down if you have unsuccessfully reached Brazzers by calling 1800 634 549 phone number 276 276 users reported that they have UNsuccessfully reached Brazzers by calling 1800 634 549 phone number10%Confidence scoreAustralia1800 817 1341800 817 134Click up if you have successfully reached Brazzers by calling 1800 817 134 phone number 4 4 users reported that they have successfully reached Brazzers by calling 1800 817 134 phone number Click down if you have unsuccessfully reached Brazzers by calling 1800 817 134 phone number 11 11 users reported that they have UNsuccessfully reached Brazzers by calling 1800 817 134 phone number23%Confidence scoreIreland+1 (877) 237-4215+1 (877) 237-4215Click up if you have successfully reached Brazzers by calling +1 (877) 237-4215 phone number 7 7 users reported that they have successfully reached Brazzers by calling +1 (877) 237-4215 phone number Click down if you have unsuccessfully reached Brazzers by calling +1 (877) 237-4215 phone number 2 2 users reported that they have UNsuccessfully reached Brazzers by calling +1 (877) 237-4215 phone number56%Confidence scoreUSA and Canada+54 800 345 1150+54 800 345 1150Click up if you have successfully reached Brazzers by calling +54 800 345 1150 phone number 33 33 users reported that they have successfully reached Brazzers by calling +54 800 345 1150 phone number Click down if you have unsuccessfully reached Brazzers by calling +54 800 345 1150 phone number 15 15 users reported that they have UNsuccessfully reached Brazzers by calling +54 800 345 1150 phone number38%Confidence scoreArgentina+43 800 802 398+43 800 802 398Click up if you have successfully reached Brazzers by calling +43 800 802 398 phone number 25 25 users reported that they have successfully reached Brazzers by calling +43 800 802 398 phone number Click down if you have unsuccessfully reached Brazzers by calling +43 800 802 398 phone number 10 10 users reported that they have UNsuccessfully reached Brazzers by calling +43 800 802 398 phone number43%Confidence scoreAustria+32 80 026 678+32 80 026 678Click up if you have successfully reached Brazzers by calling +32 80 026 678 phone number 17 17 users reported that they have successfully reached Brazzers by calling +32 80 026 678 phone number Click down if you have unsuccessfully reached Brazzers by calling +32 80 026 678 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +32 80 026 678 phone number42%Confidence scoreBelgium+357 80 077 344+357 80 077 344Click up if you have successfully reached Brazzers by calling +357 80 077 344 phone number 15 15 users reported that they have successfully reached Brazzers by calling +357 80 077 344 phone number Click down if you have unsuccessfully reached Brazzers by calling +357 80 077 344 phone number 3 3 users reported that they have UNsuccessfully reached Brazzers by calling +357 80 077 344 phone number67%Confidence scoreCyprus+420 800 088 442+420 800 088 442Click up if you have successfully reached Brazzers by calling +420 800 088 442 phone number 15 15 users reported that they have successfully reached Brazzers by calling +420 800 088 442 phone number Click down if you have unsuccessfully reached Brazzers by calling +420 800 088 442 phone number 8 8 users reported that they have UNsuccessfully reached Brazzers by calling +420 800 088 442 phone number30%Confidence scoreCzech Republic+358 800 552 050+358 800 552 050Click up if you have successfully reached Brazzers by calling +358 800 552 050 phone number 29 29 users reported that they have successfully reached Brazzers by calling +358 800 552 050 phone number Click down if you have unsuccessfully reached Brazzers by calling +358 800 552 050 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +358 800 552 050 phone number61%Confidence scoreFinland+33 805 080 556+33 805 080 556Click up if you have successfully reached Brazzers by calling +33 805 080 556 phone number 39 39 users reported that they have successfully reached Brazzers by calling +33 805 080 556 phone number Click down if you have unsuccessfully reached Brazzers by calling +33 805 080 556 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +33 805 080 556 phone number70%Confidence scoreFrance+49 800 723 4933+49 800 723 4933Click up if you have successfully reached Brazzers by calling +49 800 723 4933 phone number 42 42 users reported that they have successfully reached Brazzers by calling +49 800 723 4933 phone number Click down if you have unsuccessfully reached Brazzers by calling +49 800 723 4933 phone number 16 16 users reported that they have UNsuccessfully reached Brazzers by calling +49 800 723 4933 phone number45%Confidence scoreGermany+30 800 848 1101+30 800 848 1101Click up if you have successfully reached Brazzers by calling +30 800 848 1101 phone number 11 11 users reported that they have successfully reached Brazzers by calling +30 800 848 1101 phone number Click down if you have unsuccessfully reached Brazzers by calling +30 800 848 1101 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +30 800 848 1101 phone number29%Confidence scoreGreece+39 800 176 871+39 800 176 871Click up if you have successfully reached Brazzers by calling +39 800 176 871 phone number 26 26 users reported that they have successfully reached Brazzers by calling +39 800 176 871 phone number Click down if you have unsuccessfully reached Brazzers by calling +39 800 176 871 phone number 12 12 users reported that they have UNsuccessfully reached Brazzers by calling +39 800 176 871 phone number37%Confidence scoreItaly+81 800 100 0005+81 800 100 0005Click up if you have successfully reached Brazzers by calling +81 800 100 0005 phone number 28 28 users reported that they have successfully reached Brazzers by calling +81 800 100 0005 phone number Click down if you have unsuccessfully reached Brazzers by calling +81 800 100 0005 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +81 800 100 0005 phone number60%Confidence scoreJapan+31 800 580 2501+31 800 580 2501Click up if you have successfully reached Brazzers by calling +31 800 580 2501 phone number 12 12 users reported that they have successfully reached Brazzers by calling +31 800 580 2501 phone number Click down if you have unsuccessfully reached Brazzers by calling +31 800 580 2501 phone number 9 9 users reported that they have UNsuccessfully reached Brazzers by calling +31 800 580 2501 phone number14%Confidence scoreNetherlands+64 800 001 175+64 800 001 175Click up if you have successfully reached Brazzers by calling +64 800 001 175 phone number 18 18 users reported that they have successfully reached Brazzers by calling +64 800 001 175 phone number Click down if you have unsuccessfully reached Brazzers by calling +64 800 001 175 phone number 3 3 users reported that they have UNsuccessfully reached Brazzers by calling +64 800 001 175 phone number71%Confidence scoreNew Zealand+47 80 024 653+47 80 024 653Click up if you have successfully reached Brazzers by calling +47 80 024 653 phone number 11 11 users reported that they have successfully reached Brazzers by calling +47 80 024 653 phone number Click down if you have unsuccessfully reached Brazzers by calling +47 80 024 653 phone number 1 1 users reported that they have UNsuccessfully reached Brazzers by calling +47 80 024 653 phone number83%Confidence scoreNorway+351 800 180 263+351 800 180 263Click up if you have successfully reached Brazzers by calling +351 800 180 263 phone number 11 11 users reported that they have successfully reached Brazzers by calling +351 800 180 263 phone number Click down if you have unsuccessfully reached Brazzers by calling +351 800 180 263 phone number 4 4 users reported that they have UNsuccessfully reached Brazzers by calling +351 800 180 263 phone number47%Confidence scorePortugal+421 800 601 135+421 800 601 135Click up if you have successfully reached Brazzers by calling +421 800 601 135 phone number 14 14 users reported that they have successfully reached Brazzers by calling +421 800 601 135 phone number Click down if you have unsuccessfully reached Brazzers by calling +421 800 601 135 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +421 800 601 135 phone number40%Confidence scoreSlovakia+34 900 861 784+34 900 861 784Click up if you have successfully reached Brazzers by calling +34 900 861 784 phone number 18 18 users reported that they have successfully reached Brazzers by calling +34 900 861 784 phone number Click down if you have unsuccessfully reached Brazzers by calling +34 900 861 784 phone number 5 5 users reported that they have UNsuccessfully reached Brazzers by calling +34 900 861 784 phone number57%Confidence scoreSpain+46 20 889 251+46 20 889 251Click up if you have successfully reached Brazzers by calling +46 20 889 251 phone number 17 17 users reported that they have successfully reached Brazzers by calling +46 20 889 251 phone number Click down if you have unsuccessfully reached Brazzers by calling +46 20 889 251 phone number 8 8 users reported that they have UNsuccessfully reached Brazzers by calling +46 20 889 251 phone number36%Confidence scoreSweden+41 800 009 944+41 800 009 944Click up if you have successfully reached Brazzers by calling +41 800 009 944 phone number 28 28 users reported that they have successfully reached Brazzers by calling +41 800 009 944 phone number Click down if you have unsuccessfully reached Brazzers by calling +41 800 009 944 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +41 800 009 944 phone number65%Confidence scoreSwitzerland+44 800 098 8221+44 800 098 8221Click up if you have successfully reached Brazzers by calling +44 800 098 8221 phone number 54 54 users reported that they have successfully reached Brazzers by calling +44 800 098 8221 phone number Click down if you have unsuccessfully reached Brazzers by calling +44 800 098 8221 phone number 30 30 users reported that they have UNsuccessfully reached Brazzers by calling +44 800 098 8221 phone number29%Confidence scoreUnited Kingdom+357 22 662320+357 22 662320Click up if you have successfully reached Brazzers by calling +357 22 662320 phone number 0 0 users reported that they have successfully reached Brazzers by calling +357 22 662320 phone number Click down if you have unsuccessfully reached Brazzers by calling +357 22 662320 phone number 0 0 users reported that they have UNsuccessfully reached Brazzers by calling +357 22 662320 phone number+357 22 343282+357 22 343282Click up if you have successfully reached Brazzers by calling +357 22 343282 phone number 0 0 users reported that they have successfully reached Brazzers by calling +357 22 343282 phone number Click down if you have unsuccessfully reached Brazzers by calling +357 22 343282 phone number 0 0 users reported that they have UNsuccessfully reached Brazzers by calling +357 22 343282 phone number
-
Brazzers emailsbilling@brazzers.com100%Confidence score: 100%Supportprivacy@aylopremiumltd.com100%Confidence score: 100%
-
Brazzers address2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
-
Brazzers social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 03, 2024
Most discussed complaints
Money deductedRecent comments about Brazzers company
Prepaid subscription not fulfilled
Advance LA
3 reviews
IQ Elite / Intelligent Elite
2 reviews
Active Advantage
2 reviews
Cherie Young
2 reviews
Affordable Sprinkler Repair
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.