Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Unauthorized Charges Brazzers Prepaid subscription not fulfilled
Brazzers

Brazzers review: Prepaid subscription not fulfilled 1

T
Author of the review
3:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have supported Brazzers for a very long time. Long ago, they started offering access to other subscription websites through their portal for a one-time fee, provided that you maintained your subscription to Brazzers. It was only a matter of time before they started breaching that promise, and several things I had paid for began disappearing.

When I called to complain, I was offered the chance to pay for 10 years of subscription for a discounted price, despite the fact that my subscription was current. They proceeded to scam me, creating an entirely new account and login password rather than adding time to the account that I had already paid for.

Now, less than 6 years since the creation of this 2nd account, my subscription to Brazzers is no longer recognized. I am cut off from all the content that I paid for, and my password is no longer accepted. They are attempting to rob me of 4 years of subscription, on top of the time that had overlapped with my last account.

I have attempted to contact support *twice.* I have received an automatic message saying support will respond within 5 days. Those 5 days have now passed without any response.

Claimed loss: $240.00 (40% of my 10 years for $599.94)

Desired outcome: I want my membership and subscriptions re-instated. If they refuse to do so, then they should at least refund me for breaking the terms of the sales contract that we had for the period of service not fulfilled.

View 0 more photos
Update by Tweek861
Nov 11, 2023 3:43 am EST

You can see for yourself what happens every time I attempt to contact them. This is now the THIRD time I have been told to contact someone else and received zero assistance.

More
Send message
Copy link
Report
1 comments
Add a comment
P
P
ProBiller.com admin
18 comments
Send a message
Nov 08, 2023 9:56 am EST

Greetings,

We invite the user to reach out to a tech support representative who can assist with getting the account back up and running.

Our contact info can be found at https://support.brazzers.com/

We hope to hear from you

More
Copy link
Report

More Brazzers reviews & complaints

Brazzers - Problem in cancellation of membership 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brazzers - Scam 109
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brazzers - Fraud 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brazzers - Tricked me out of $25 6
Brazzers - Fraudulent cc billing 2
Brazzers - Copyright material
Brazzers - I don't know what hell is going on I can't cancel 1
Brazzers - Cancelling trial membership 1
Brazzers - Act porno
Brazzers - Brazzers Subscription refund 1
View all Brazzers reviews and complaints

  1. Brazzers Contacts

  2. Brazzers phone numbers
    800 5566 0000
    800 5566 0000
    Click up if you have successfully reached Brazzers by calling 800 5566 0000 phone number 800 800 users reported that they have successfully reached Brazzers by calling 800 5566 0000 phone number Click down if you have unsuccessfully reached Brazzers by calling 800 5566 0000 phone number 314 314 users reported that they have UNsuccessfully reached Brazzers by calling 800 5566 0000 phone number
    51%
    Confidence score
    International
    1800 634 549
    1800 634 549
    Click up if you have successfully reached Brazzers by calling 1800 634 549 phone number 174 174 users reported that they have successfully reached Brazzers by calling 1800 634 549 phone number Click down if you have unsuccessfully reached Brazzers by calling 1800 634 549 phone number 286 286 users reported that they have UNsuccessfully reached Brazzers by calling 1800 634 549 phone number
    10%
    Confidence score
    Australia
    1800 817 134
    1800 817 134
    Click up if you have successfully reached Brazzers by calling 1800 817 134 phone number 4 4 users reported that they have successfully reached Brazzers by calling 1800 817 134 phone number Click down if you have unsuccessfully reached Brazzers by calling 1800 817 134 phone number 11 11 users reported that they have UNsuccessfully reached Brazzers by calling 1800 817 134 phone number
    23%
    Confidence score
    Ireland
    +1 (877) 237-4215
    +1 (877) 237-4215
    Click up if you have successfully reached Brazzers by calling +1 (877) 237-4215 phone number 7 7 users reported that they have successfully reached Brazzers by calling +1 (877) 237-4215 phone number Click down if you have unsuccessfully reached Brazzers by calling +1 (877) 237-4215 phone number 2 2 users reported that they have UNsuccessfully reached Brazzers by calling +1 (877) 237-4215 phone number
    56%
    Confidence score
    USA and Canada
    +54 800 345 1150
    +54 800 345 1150
    Click up if you have successfully reached Brazzers by calling +54 800 345 1150 phone number 33 33 users reported that they have successfully reached Brazzers by calling +54 800 345 1150 phone number Click down if you have unsuccessfully reached Brazzers by calling +54 800 345 1150 phone number 15 15 users reported that they have UNsuccessfully reached Brazzers by calling +54 800 345 1150 phone number
    38%
    Confidence score
    Argentina
    +43 800 802 398
    +43 800 802 398
    Click up if you have successfully reached Brazzers by calling +43 800 802 398 phone number 26 26 users reported that they have successfully reached Brazzers by calling +43 800 802 398 phone number Click down if you have unsuccessfully reached Brazzers by calling +43 800 802 398 phone number 10 10 users reported that they have UNsuccessfully reached Brazzers by calling +43 800 802 398 phone number
    44%
    Confidence score
    Austria
    +32 80 026 678
    +32 80 026 678
    Click up if you have successfully reached Brazzers by calling +32 80 026 678 phone number 17 17 users reported that they have successfully reached Brazzers by calling +32 80 026 678 phone number Click down if you have unsuccessfully reached Brazzers by calling +32 80 026 678 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +32 80 026 678 phone number
    42%
    Confidence score
    Belgium
    +357 80 077 344
    +357 80 077 344
    Click up if you have successfully reached Brazzers by calling +357 80 077 344 phone number 15 15 users reported that they have successfully reached Brazzers by calling +357 80 077 344 phone number Click down if you have unsuccessfully reached Brazzers by calling +357 80 077 344 phone number 3 3 users reported that they have UNsuccessfully reached Brazzers by calling +357 80 077 344 phone number
    67%
    Confidence score
    Cyprus
    +420 800 088 442
    +420 800 088 442
    Click up if you have successfully reached Brazzers by calling +420 800 088 442 phone number 15 15 users reported that they have successfully reached Brazzers by calling +420 800 088 442 phone number Click down if you have unsuccessfully reached Brazzers by calling +420 800 088 442 phone number 8 8 users reported that they have UNsuccessfully reached Brazzers by calling +420 800 088 442 phone number
    30%
    Confidence score
    Czech Republic
    +358 800 552 050
    +358 800 552 050
    Click up if you have successfully reached Brazzers by calling +358 800 552 050 phone number 29 29 users reported that they have successfully reached Brazzers by calling +358 800 552 050 phone number Click down if you have unsuccessfully reached Brazzers by calling +358 800 552 050 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +358 800 552 050 phone number
    61%
    Confidence score
    Finland
    +33 805 080 556
    +33 805 080 556
    Click up if you have successfully reached Brazzers by calling +33 805 080 556 phone number 39 39 users reported that they have successfully reached Brazzers by calling +33 805 080 556 phone number Click down if you have unsuccessfully reached Brazzers by calling +33 805 080 556 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +33 805 080 556 phone number
    70%
    Confidence score
    France
    +49 800 723 4933
    +49 800 723 4933
    Click up if you have successfully reached Brazzers by calling +49 800 723 4933 phone number 42 42 users reported that they have successfully reached Brazzers by calling +49 800 723 4933 phone number Click down if you have unsuccessfully reached Brazzers by calling +49 800 723 4933 phone number 16 16 users reported that they have UNsuccessfully reached Brazzers by calling +49 800 723 4933 phone number
    45%
    Confidence score
    Germany
    +30 800 848 1101
    +30 800 848 1101
    Click up if you have successfully reached Brazzers by calling +30 800 848 1101 phone number 13 13 users reported that they have successfully reached Brazzers by calling +30 800 848 1101 phone number Click down if you have unsuccessfully reached Brazzers by calling +30 800 848 1101 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +30 800 848 1101 phone number
    30%
    Confidence score
    Greece
    +39 800 176 871
    +39 800 176 871
    Click up if you have successfully reached Brazzers by calling +39 800 176 871 phone number 26 26 users reported that they have successfully reached Brazzers by calling +39 800 176 871 phone number Click down if you have unsuccessfully reached Brazzers by calling +39 800 176 871 phone number 12 12 users reported that they have UNsuccessfully reached Brazzers by calling +39 800 176 871 phone number
    37%
    Confidence score
    Italy
    +81 800 100 0005
    +81 800 100 0005
    Click up if you have successfully reached Brazzers by calling +81 800 100 0005 phone number 28 28 users reported that they have successfully reached Brazzers by calling +81 800 100 0005 phone number Click down if you have unsuccessfully reached Brazzers by calling +81 800 100 0005 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +81 800 100 0005 phone number
    60%
    Confidence score
    Japan
    +31 800 580 2501
    +31 800 580 2501
    Click up if you have successfully reached Brazzers by calling +31 800 580 2501 phone number 12 12 users reported that they have successfully reached Brazzers by calling +31 800 580 2501 phone number Click down if you have unsuccessfully reached Brazzers by calling +31 800 580 2501 phone number 9 9 users reported that they have UNsuccessfully reached Brazzers by calling +31 800 580 2501 phone number
    14%
    Confidence score
    Netherlands
    +64 800 001 175
    +64 800 001 175
    Click up if you have successfully reached Brazzers by calling +64 800 001 175 phone number 18 18 users reported that they have successfully reached Brazzers by calling +64 800 001 175 phone number Click down if you have unsuccessfully reached Brazzers by calling +64 800 001 175 phone number 3 3 users reported that they have UNsuccessfully reached Brazzers by calling +64 800 001 175 phone number
    71%
    Confidence score
    New Zealand
    +47 80 024 653
    +47 80 024 653
    Click up if you have successfully reached Brazzers by calling +47 80 024 653 phone number 11 11 users reported that they have successfully reached Brazzers by calling +47 80 024 653 phone number Click down if you have unsuccessfully reached Brazzers by calling +47 80 024 653 phone number 1 1 users reported that they have UNsuccessfully reached Brazzers by calling +47 80 024 653 phone number
    83%
    Confidence score
    Norway
    +351 800 180 263
    +351 800 180 263
    Click up if you have successfully reached Brazzers by calling +351 800 180 263 phone number 11 11 users reported that they have successfully reached Brazzers by calling +351 800 180 263 phone number Click down if you have unsuccessfully reached Brazzers by calling +351 800 180 263 phone number 4 4 users reported that they have UNsuccessfully reached Brazzers by calling +351 800 180 263 phone number
    47%
    Confidence score
    Portugal
    +421 800 601 135
    +421 800 601 135
    Click up if you have successfully reached Brazzers by calling +421 800 601 135 phone number 14 14 users reported that they have successfully reached Brazzers by calling +421 800 601 135 phone number Click down if you have unsuccessfully reached Brazzers by calling +421 800 601 135 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +421 800 601 135 phone number
    40%
    Confidence score
    Slovakia
    +34 900 861 784
    +34 900 861 784
    Click up if you have successfully reached Brazzers by calling +34 900 861 784 phone number 18 18 users reported that they have successfully reached Brazzers by calling +34 900 861 784 phone number Click down if you have unsuccessfully reached Brazzers by calling +34 900 861 784 phone number 5 5 users reported that they have UNsuccessfully reached Brazzers by calling +34 900 861 784 phone number
    57%
    Confidence score
    Spain
    +46 20 889 251
    +46 20 889 251
    Click up if you have successfully reached Brazzers by calling +46 20 889 251 phone number 17 17 users reported that they have successfully reached Brazzers by calling +46 20 889 251 phone number Click down if you have unsuccessfully reached Brazzers by calling +46 20 889 251 phone number 8 8 users reported that they have UNsuccessfully reached Brazzers by calling +46 20 889 251 phone number
    36%
    Confidence score
    Sweden
    +41 800 009 944
    +41 800 009 944
    Click up if you have successfully reached Brazzers by calling +41 800 009 944 phone number 28 28 users reported that they have successfully reached Brazzers by calling +41 800 009 944 phone number Click down if you have unsuccessfully reached Brazzers by calling +41 800 009 944 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +41 800 009 944 phone number
    65%
    Confidence score
    Switzerland
    +44 800 098 8221
    +44 800 098 8221
    Click up if you have successfully reached Brazzers by calling +44 800 098 8221 phone number 54 54 users reported that they have successfully reached Brazzers by calling +44 800 098 8221 phone number Click down if you have unsuccessfully reached Brazzers by calling +44 800 098 8221 phone number 30 30 users reported that they have UNsuccessfully reached Brazzers by calling +44 800 098 8221 phone number
    29%
    Confidence score
    United Kingdom
    +357 22 662320
    +357 22 662320
    Click up if you have successfully reached Brazzers by calling +357 22 662320 phone number 0 0 users reported that they have successfully reached Brazzers by calling +357 22 662320 phone number Click down if you have unsuccessfully reached Brazzers by calling +357 22 662320 phone number 0 0 users reported that they have UNsuccessfully reached Brazzers by calling +357 22 662320 phone number
    +357 22 343282
    +357 22 343282
    Click up if you have successfully reached Brazzers by calling +357 22 343282 phone number 0 0 users reported that they have successfully reached Brazzers by calling +357 22 343282 phone number Click down if you have unsuccessfully reached Brazzers by calling +357 22 343282 phone number 0 0 users reported that they have UNsuccessfully reached Brazzers by calling +357 22 343282 phone number
    More phone numbers
  3. Brazzers emails
  4. Brazzers address
    2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
  5. Brazzers social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all Brazzers contacts
Brazzers Category
Brazzers is ranked 12 among 159 companies in the Unauthorized Charges category
#10 TruthFinder TruthFinder #11 Resume Genius / Resume Technologies Resume Genius / Resume Technologies #12 Brazzers Brazzers #13 People Finders People Finders #14 The Company Store The Company Store

Most discussed complaints

Money deducted
20
(opinions to this review)
Brazzers Alternatives
WildWorks 4 reviews Total Trivia 5 reviews Empowr 82 reviews Citruss TV 3 reviews The Company Store 32 reviews