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1.3 1 Review 193 Complaints
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Brazzers Complaints 193

ComplaintsBoard
K
10:16 pm EDT

Brazzers Charged for a full trial when only paid for 2 day 1$ deal

Was online saw a deal for 2 days and it was 1$ so with tax was 1.32$ and I click on a tab that says that I will only pay for the 2 day and not a full membership, and I look in my bank account account to see that I was charged a total of 53.95$. Not only am I mad because I did make the selection to only pay for the 2 days, I now have negative funds in my bank account and currently no way of paying this amount not that I have any intention on of doing so. I am expecting a full refund because of the amount of stress I have had to go through.

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R
9:53 am EDT

Brazzers My debit card

This is the third time your charging me on my card I need my refund fast bc I aint using my account anymore I need to pay important stuff more than your website. I literally need my momey back im done of losing momey to this website that I domt even use anymore, I literally want to get ride of my account already and take my money back and get rid of my account.

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R
3:05 pm EDT

Brazzers Brazzers I want to take my card off my account and decline my account

Brazzers keeps taking money away from my card, I never bought anything else or meant to buy any other deals please take my debit card off the account. Im not trying to use your website anymore I only jsed it once, quit taking away my money I never bought stuff except a 2$ deal. I just want to deactivate my debit card off your website and my account

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L
12:05 pm EDT

Brazzers Can't cancel subscription help please

I just tried to do the 1$ subscription with my girl and we were disappointed with the videos so we ended up deciding to try and cancel the subscription but we cant get into our account settings or anything to try and cancel the subscription, it would be very really appreciated if we can atleast get a respond or anything from you so please @Brazzers can you please help us. (5/5/2018)

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S
S
SGold
US
May 08, 2018 4:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, my name is Sophia Gold and I'm a class action attorney at Kaliel PLLC based in Washington, DC. (www.kalielpllc.com). My firm is investigating a potential class action against Brazzers based on their billing and autorenew practices. If anyone has any further information they would like to share, or if you're interested in potentially joining a class action lawsuit, please email me at sgold@kalielpllc.com. Thanks.
**Attorney advertisement**

ComplaintsBoard
A
1:10 am EDT

Brazzers Taking money from me.

This company is stealing my money from me. It has taken over $50 out of my bank account without me buying anything other than the trial and then canceling it on the second day. Which then they proceeded to take more of my money. Now I don't know how to get my money back from them. I've read other complaints about this and it seems there is a common issue.

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D
10:06 pm EDT

Brazzers I want a new jordi video

can you create a new jordi video with jordi el nino polla starring
Angel Wicky, Angela White and romi rain. have romi rain being jordis mom and wicky and white being neighbors when those two peeping on jordi and romi and imeaditly get horny and want to [censored] jordi [censored] too along with rain anal, viginal, and [censored] sucking and [censored] in all postions possible.

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V
5:36 pm EDT

Brazzers Funding

So, I have recently used the option of having 2 days free trial in Brazzers for 1$ per day and it was okey (I off the tick which said that I will pay 25$ until I cancel my registration). But after 2 hours, from my card have been taken more than 5$, so my question is: Why my money are taken away for me doing nothing? I want tocancel my account as soon as possible because I don't want to get taxed in such a stupid way.
email: [protected]@abv.bg
username: Veysula007

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A
5:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Probiller, constant charging.

I signed up for the $1 account trail that lasts 2 days. And I cancelled right after, and have gotten an email confirming my cancellation. April comes, and I've noticed that I have been getting charged $34.98 ever since January 16th. (I was stupid not to check my bank account constantly) I called them letting them now that I have cancelled, they said I subscribed to two different accounts. Brazzers.com & BrazzersPremium.com (wt?), Brazzers.com was cancelled but not the other one. (wtf is brazzerspremium.com? never had it) So ask them I should have access to brazzerspremium.com correct? they said yes, the [censor] website doesnt even log me in as I never had an acccount with them. All they did was cancel my payment after stealing $134. [censor] ripoff! dont fall for the 1 dollar trick.

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N
12:29 pm EDT

Brazzers Canceling account and receiving refund

My husband and I decided to get the $1 trial, but he forgot to cancel it the next day. We were charged 3 times withing 2 days, once for the trial and a charge of $39.99 and $34.57. I called and they said we signed up for Premium which we did not, and that they couldn't refund us because every sale is final and we know that because it says on the website. If it is on the website then it's really freaking small because we read everything and didn't see it. I'm never using Brazzers again.

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F
F
Fellowship
US
Sep 04, 2019 11:31 am EDT

Cancel my order

M
M
Mohamed Gharib
US
Mar 22, 2023 1:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Fellowship

I need my Moy back

F
F
Fellowship
US
Sep 04, 2019 11:31 am EDT

Cancel my membership

ComplaintsBoard
O
7:43 am EDT

Brazzers Cancelling trial membership

Hello,

I would like to know if u will charge me when my trial membership account will finish after 2 days? I do not know how to cancel my trial account. I would like you to ensure me that no more payments will be done. I do not want to be charged even 1 dollar more, I was curious checking your site, now I will not come here again, I just say: do not to charge me for your services.

Thank you

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A
A
Aleksi Uotila
US
Sep 20, 2019 3:52 pm EDT

https://support.brazzers.com/
------->Manage account

ComplaintsBoard
S
10:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Cancellation

I had an account but later cancelled my account. I cancelled my account last month. I just checked and I was charged again and had cancelled my account why am I still being charged. I was double charged when I first got the account and now I am being charged again even after having cancelled my account subscription. Could I get some assistance on this because I do not want to have the account anymore.

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V
4:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I want to work in porn industry as website developer, back end developer, website designer, database developer. Currently I'm working in TCS from last 2 years( No. 1 company in India in IT field as developer). I don't know how to reach or how to apply for this. So I request you to please nevigate me to apply for job in porn industry for position which I mentioned above. Thanks & Regards, Vinayak

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ComplaintsBoard
S
2:22 pm EDT

Brazzers Scam

I signed up for a 2 days trial on Brazzers porn site and now i want to cancel it but i can´t because they are not letting me get in to the site where i can cancel it. They are saying i need to play 30 Euros to do it. Like i should be able to cancel it at any time but no Brazzers is scaming me money!

Please someone help because I don´t wanna be chaged 30 E for a membership cancel!

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H
10:00 am EDT

Brazzers I am complaining about getting charges I shouldn't be getting

I am getting unnecessary charges this account took over 80 & out of my account when I only got the trail version I need a Refund and I need you guys to take me out because I only wanted the trail not spend over 80$ I need my money back if not is going to be a bigger issue no reason at all why I should be getting charged all of this money when I clicked on the trail version please I need to pay for other important things either then this I need my money refunded.

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B
10:56 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, I bought the trial version, i don´t know where to cancel the trial version, i don´t want to be charged with something that i wont use, i was wondering if you can cancel my account because in all the sites that i visited says this website so i hope that this can be solved talking to you, i used a debit card with only the amount that i needed for this in case that this happens, thanks

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ComplaintsBoard
Y
11:30 am EST

Brazzers Casting

Bonjour

Je souhaite rentrer dans l industrie du porno en réalisant un casting et participer au AVN awards. Mon seul rêve est de devenir acteur porno. Donc svp pourriez vous me donner une chance et prendre en considération mon message. Chaque personne doit avoir sa chance. Je pense avoir les qualités pour devenir un grand acteur porno.

Merci de votre compréhension

Répondez à mon message

y.[protected]@outlook.fr

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R
R
rajka
IE
Jun 24, 2018 6:25 pm EDT

any body tell me what is sex charge for one night with brooklun chase

R
R
rajka
IE
Jun 24, 2018 6:23 pm EDT

one night sex charge with brooklyn chase

ComplaintsBoard
J
5:12 pm EST

Brazzers Brazzers.com website

Today I was charged $40 for a subscription I have been trying to cancel the last few days. Your website does not allow for cancellations unless you have already previously been set up with a monthly subscription. I was informed that you did not offer refunds any way shape or form and I find that to be frustrating because I have been trying to cancel that subscription. I would like for a manager to get in contact with me at my email account [protected]@gmail.com.

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L
1:34 am EST

Brazzers Renewal fee

So I had a two day trail and I tried to cancel it and it said I had no authorization to cancel. And it ended up taking 39.99 out of my account. When I was finally able to get in contact with someone they said it was too late and the could only give me 20.00 dollars back. When I want all my money back. I shouldn't be charged if I tried to cancel and it wouldn't let me. I let the lady know and she said well I should've called. She was rude and I want all my money back not just half of it

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A
4:27 am EST

Brazzers Charged extra money

On 28 jan. I tried brazzers by taking a trial account for 1 dollar but on 29 jan. At 1:00 am u guys charged 42$ thats 41$ dollar more and thats a fraud plzz give it back you guys used that money on a website called vendomart.. And plzz its req to give it back as its a fraud and I have not done anything wrong... Or some legal action will be taken I want my money back!

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D
D
David Brague
US
Jun 27, 2019 8:31 am EDT

My account name is daveywavey2001 and i was charged 119$ instead or 29.99$ i would like a refund and cancel my account

ComplaintsBoard
W
11:44 pm EST

Brazzers Trial I did not want

I bought a one day trial and you charged me $40 for some trial i did not want. I want a refund this is robbery and i need that money to make it to work please help me fix it. I am a 19 year old who needs this money to live my life before my next paycheck and it is not fair that this company goes off and robs people of their money when i signed up for only a day.

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About Brazzers

Screenshot Brazzers
Brazzers.com is an adult entertainment website offering a variety of subscription-based streaming services. It features a wide range of adult content, including videos and photos across numerous genres and categories. The site caters to an adult audience with a focus on high-production values and exclusive content.
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2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title
- Summarize the main issue with Brazzers in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with Brazzers. Mention key areas, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
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Ensure to follow these steps when filing a complaint or review about Brazzers on ComplaintsBoard.com.

Overview of Brazzers complaint handling

Brazzers reviews first appeared on Complaints Board on Jul 1, 2009. The latest review Theft of money paid to an employee was posted on Jul 27, 2024. The latest complaint Trying to renew was resolved on Sep 30, 2021. Brazzers has an average consumer rating of 1 stars from 194 reviews. Brazzers has resolved 16 complaints.
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  1. Brazzers Contacts

  2. Brazzers phone numbers
    800 5566 0000
    800 5566 0000
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    51%
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    International
    1800 634 549
    1800 634 549
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    10%
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    Australia
    1800 817 134
    1800 817 134
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    23%
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    Ireland
    +1 (877) 237-4215
    +1 (877) 237-4215
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    56%
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    USA and Canada
    +54 800 345 1150
    +54 800 345 1150
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    38%
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    Argentina
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    +43 800 802 398
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    44%
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    Austria
    +32 80 026 678
    +32 80 026 678
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    42%
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    Belgium
    +357 80 077 344
    +357 80 077 344
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    67%
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    +420 800 088 442
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    30%
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    +358 800 552 050
    +358 800 552 050
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    61%
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    Finland
    +33 805 080 556
    +33 805 080 556
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    70%
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    France
    +49 800 723 4933
    +49 800 723 4933
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    45%
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    Germany
    +30 800 848 1101
    +30 800 848 1101
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    29%
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    37%
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    Italy
    +81 800 100 0005
    +81 800 100 0005
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    60%
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    Japan
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    +31 800 580 2501
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    14%
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    83%
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    +351 800 180 263
    +351 800 180 263
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    47%
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    +421 800 601 135
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    40%
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    36%
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    Sweden
    +41 800 009 944
    +41 800 009 944
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    65%
    Confidence score
    Switzerland
    +44 800 098 8221
    +44 800 098 8221
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    29%
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    United Kingdom
    +357 22 662320
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    More phone numbers
  3. Brazzers emails
  4. Brazzers address
    2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
  5. Brazzers social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024

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