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1.3 1 Review 194 Complaints
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Brazzers Complaints 194

ComplaintsBoard
J
2:17 pm EDT

Brazzers Stole my money

Brazzers or pro biller please contact me! I wanted to try brazzers 3 day trial for a dollar and so I did and I thought the subscription would end but I got charged 40$ and so I canceled my subscription supposedly and then 2 days later I got charged for another 40$ on top of that pro biller took another 35$ for no reason I want my money back! My email is [protected]@gmail.com contact me

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S
5:59 am EDT

Brazzers Brazzers subscription

Hello. I want to cancel my subscription, but all your webpages on our wifi are blocked!
I can`t cancel my subscription the normal way.
My e-mail is [protected]@outlook.com. Please help!
I`m paying a buttload of money for your services but can`t watch.
How do I cancel now?
Is there another way too cancel via non-pornografic brazzer sites?
Remco

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T
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Unclear mention from 2 day free trial to 365 day $119 subscription

I demand a refund as i was made to thinkas if i am taking a 2 day free trial and was instead charged $119 and given a years subscription instead which i did not want it has not even been one day yet
This is clearly a scam as i clearly did not intend on taking the yearly subscription and i see that this scam has effected many people and i demand a refund for it

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P
5:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Unauthorised charges

Hi, i want to lodge a complain against the authority for unauthorized charges applied on my bank account. At first i wanted to try out the brazzers by accessing the website using trial account for 3 days with 1$. It is said in the t&c that monthly charges will be applied automatically until canceled. Further charges had been applied and i wish to cancel my account once and for all, i do not wish to be charged any further, thanks.

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J
2:07 am EDT

Brazzers Brazzers 3 day subscription

I would like to cancel my 3 day subscription. Please guide me on further steps to cancel this subscription so that I am no longer further charge. It does not allow me to cancel my account in the webpage so I would really like to cancel this account before a monthly pay comes by. Also, is there any phone number I may be able to reach because for some reason the numbers provided absolutely do not help and I am honestly very unsatisfied wigh the service provided here. So please give me some instructions because if I am charged I will certainly not be happy at all

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H
12:14 am EDT

Brazzers Porn site

these guys are theives, I purchased brazzers premium this morning (18$) after paying for the 2 day membership (1$), now I forgot my password to my account (my fault) and now brazzers is no where to be found when I need a simple link to reset my password, i've gone through their password reset system and still have not received anything in my inbox, i've emailed twice with no response and even tried calling, nothing. The funniest part is this company charges your card with lightning speed but when it comes to customer service or actually resolving issues within their product they are no where to be found. I essentially paid 20$ this morning and will be charged another 38$ in three days for a site I can't even use. Save your money people, there are plenty of porn sites that are way better and actually know the meaning of CUSTOMER SERVICE. I wish I could give 0 stars

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I
11:23 am EDT

Brazzers I would like to cancel my two day $1 membership

I joined for 2 days at the price of $1 and would like to cancel my subscription early. I do not want to continue using this site. If this complaint isn't resolved I will further complain until all my money is returned. I do not wish to be billed again and this is my formal way of canceling my subscription, the second day has not yet past so I should not be charged additionally for any reason.

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J
J
Jhon rich
US
Send a message
Sep 14, 2019 6:38 am EDT

I joined for 2 days at the price of $1 and would like to cancel my subscription early. I do not want to continue using this site. If this complaint isn't resolved I will further complain until all my money is returned. I do not wish to be billed again and this is my formal way of canceling my subscription, the second day has not yet past so I should not be charged additionally for any reason.

ComplaintsBoard
P
8:18 am EDT

Brazzers 2 day subscription

I did the two day subscription to see one video that I couldn't see otherwise but want to cancel I try to call and every time it claims my account isn't validated I don't see this as fair that there is no way to cancel on my own that you'd have so many loopholes as to why I have to contact a non existent number to get no help whatsoever so I better not get charged for more than two days or I will take a more legal route there was no problem when it came to join so there shouldn't be a problem to terminate ties

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G
G
Gum3xaday
US
Send a message
Aug 09, 2019 12:17 am EDT

It says it's going to rebill me 40.00 what does that mean.

ComplaintsBoard
W
6:09 pm EDT

Brazzers Refunds

27/09/2018
[protected]
I have received a billing for Brazzers even though I do not go on the website and have no intentions of purchasing anything from that website. I would like to get a refund as this has clearly been done by accident and it has decreased my bank balance without my knowledge. As this has been done without my consent, I think it's only fair that I get a full refund and I will only purchase something from Brazzers if it's given my consent and if I feel comfortable doing it. I do not feel comfortable knowing a purchase under my name has been made and so I request a full refund.

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U
U
user1927702
US
Send a message
Oct 13, 2018 1:01 pm EDT

Hi I have a premium Brazzers account as some would say I am horny. I actually love the porn videos and models. I also would like to work for Brazzers as a Male pornstar.

ComplaintsBoard
K
9:58 pm EDT

Brazzers Pornhub

I enlisted for a 2 day trial for pornhub premium and it stayed that I would get a 2 day subscription to brazzers as well, once I tried it I found it unsatisfactory so I cancelled it but the instructions were very very unclear, now I have been charged over $42 for a subscription that I don't even want to have so I just want to cancel everything and be finished with it. Please cancel my subscription and refund me the money as I will not be able to afford an entire month's subscription. Thank you!

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R
11:40 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Brazzers About brazzers porn clips

Hey there luv ur site most of the time. I love babes in sexy patent heels that are left on the whole clip. Also love full body shots where u can see the babes full body and heels whilst getting fukked in the standing position.
Whai I really fukking hate is when the cokksukker camera man starts tilting the dam camera to try fit the whole body in side wards or for wateva fuk reason.
In this day n age if widescreen tv dont u realize most watch porn on huge screens at home and dont wanna fukking tilt their heads to see what going on. Widescreesn ben the biggest disaster invented especially wen it cums to watchng porn.
So keeo the camers straight the whole clip please.

Kind regards,
Red

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T
8:11 pm EDT

Brazzers Random charge to my account

So I decided to submit to a 3 day membership for just $1 a day, I recently got charged for $39.99 when the subscription should have ended after the 3rd day . I got charged $1 a day for 3 days then about a week or so later they charged my account for $39.99. I would like a refund. Please reach me at [protected]@gmail.com. Thanks. Please get a hold of me so we can figure something out, have a great day.

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K
12:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers brazzers

I submitted a member ship for 2 days for $1. I watched one video and tried to use my card today and it was declined because brazzers too $18 off of my card. I need this money back. I didn't subscribe past one day. I called the support line and all he did was tell me I couldn't get refunded. I want my money back that I never spent. Brazzers committed theft by charging more than I allowed.

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J
2:44 pm EDT

Brazzers Unauthorized billing

I cancelled my account back in April of 2018. I have the email to confirm that it has been cancelled and states it will run active through "2018-04-05." It is now August 2018 and I'm still being charged. This is outrageous. I trusted that the email was telling the truth about the final date in which the account can be accessed with all accessible content. Clearly I was lied to and I have continuously been charged each month without consent. Why am I still being charged? Also can I receive the credit/money back for the false charges?

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B
4:58 pm EDT

Brazzers Membership

I ordered a 12 month subscription and it charged me all at once (which I didn't know would happen) so I go to customer service and went to live chat with a women named cheyenne to cancel my memebership and she said she couldn't refund me my money and so I said okay and got over it but then they cancelled my membership and didn't give me my money back.

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O
O
Omeomya
CA
Send a message
Aug 17, 2018 5:57 pm EDT

You didn't know they were going to charge you all 12 months at once, even though that's exactly what it says on their sign up page? Yeah... ok

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ComplaintsBoard
J
4:37 pm EDT

Brazzers mg billing company

I've been charged twice. Once for $40 and once for $30. I got a 3 day free trial and it didn't live up to my expectations so I wanted to cancel it so I wouldn't be charged for a whole month. I couldn't cancel and I was charged $40. I was very upset but I let it slide. But now Ive been charged again for $35 and I'm furious. I want my money back. I didn't think Brazzers would be the type to scam and I am very disappointed. If this is not resolved I will definitely not be reccomending the site to any friends.

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A
1:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brazzers Brazzers network

I haven't enjoyed a good video since I first started watching Brazzers all the videos are boring there's no fun in watching them Brazzers Network is a lot less entertaining than what I thought it would be. If I was to asked will I recommend this site to any friends or family I would strongly disagree I have never seen such a poor entertainment service like this site.

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C
10:36 pm EDT

Brazzers Upgrade

You see I tried to cancel my account and this is what they said to me in the help chat.

They said they would rebill me for 40 but I uncheked the continue after 2 day trial so im kinda scared if any one has encountered this too can you say what you did because I aint gonna pay 40 bucks when I dont have 40 bucks to spare and it would be such a scam to do that to you.

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J
J
Jesper Jon Filipsen
US
Send a message
Aug 15, 2018 10:28 am EDT

I too have this problem, and i cant get in touch with the support. Cant even access my account but i still get billed

J
J
Jesper Jon Filipsen
US
Send a message
Aug 15, 2018 10:28 am EDT

I too have this problem, and i cant get in contact with the support

ComplaintsBoard
E
6:22 am EDT

Brazzers Brazzers billing

Hi. Recently I bought a two day membership/trial thong at brazzers. I got billed like 2€ or somethint. I then cancelled my subscription because I decided this wasn't for me. I then lost all my accesebility to the site which was fair because i cancelled. Today however, I recieved a 43$ bill from probiller which i remember was the billing service for brazzers. Now this is wrong and needs to be refunded, i cancelled my subscription and am not to be billed.

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N
3:40 pm EDT

Brazzers Entertainment

Was online saw a deal for 2 days and it was 1$ so with tax was 1.32$ and I click on a tab that says that I will only pay for the 2 day and not a full membership, and I look in my bank account account to see that I was charged a total of $34.99 which over drafted me to $72 because of overdraft fees included. Not only am I mad because I did make the selection to only pay for the 2 days, I now have negative funds in my bank account and currently no way of paying this amount not that I have any intention on of doing so. I am expecting a full refund because of the amount of stress I have had to go through.

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About Brazzers

Screenshot Brazzers
Brazzers.com is an adult entertainment website offering a variety of subscription-based streaming services. It features a wide range of adult content, including videos and photos across numerous genres and categories. The site caters to an adult audience with a focus on high-production values and exclusive content.
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2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title
- Summarize the main issue with Brazzers in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with Brazzers. Mention key areas, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
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- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps when filing a complaint or review about Brazzers on ComplaintsBoard.com.

Overview of Brazzers complaint handling

Brazzers reviews first appeared on Complaints Board on Jul 1, 2009. The latest review Refund was posted on Nov 22, 2024. The latest complaint Trying to renew was resolved on Sep 30, 2021. Brazzers has an average consumer rating of 1 stars from 195 reviews. Brazzers has resolved 16 complaints.
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  1. Brazzers Contacts

  2. Brazzers phone numbers
    800 5566 0000
    800 5566 0000
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    51%
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    International
    1800 634 549
    1800 634 549
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    10%
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    Australia
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    1800 817 134
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    23%
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    Ireland
    +1 (877) 237-4215
    +1 (877) 237-4215
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    56%
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    USA and Canada
    +54 800 345 1150
    +54 800 345 1150
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    38%
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    Argentina
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    +43 800 802 398
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    44%
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    Austria
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    +32 80 026 678
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    42%
    Confidence score
    Belgium
    +357 80 077 344
    +357 80 077 344
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    67%
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    Cyprus
    +420 800 088 442
    +420 800 088 442
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    30%
    Confidence score
    Czech Republic
    +358 800 552 050
    +358 800 552 050
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    61%
    Confidence score
    Finland
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    +33 805 080 556
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    70%
    Confidence score
    France
    +49 800 723 4933
    +49 800 723 4933
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    45%
    Confidence score
    Germany
    +30 800 848 1101
    +30 800 848 1101
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    30%
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    Greece
    +39 800 176 871
    +39 800 176 871
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    37%
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    Italy
    +81 800 100 0005
    +81 800 100 0005
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    60%
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    Japan
    +31 800 580 2501
    +31 800 580 2501
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    14%
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    Netherlands
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    New Zealand
    +47 80 024 653
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    +351 800 180 263
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    +421 800 601 135
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    +34 900 861 784
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    36%
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    Sweden
    +41 800 009 944
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    29%
    Confidence score
    United Kingdom
    +357 22 662320
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    More phone numbers
  3. Brazzers emails
  4. Brazzers address
    2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
  5. Brazzers social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all Brazzers contacts

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