Menu
For Business Write a review File a complaint
Budget Rent A Car

Budget Rent A Car review: Car rental at clt airport

S
Author of the review
7:42 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 8-25-23 arrived to CLT airport. The rep was nice and helpful. The car was located in space H4. When I got to the space, there was no car. There was a rep located just a few steps away. I asked her where H4 space was located. She pointed. No car. She told me I had to return downstairs and stand in a long line. What was so distressing, she was talking on her cell phone, then walked away going into the office area. Not so much as "how can I help you?" Not so much as "thank you for choosing Budget Rental. Let me see if I can get you another car." Instead, "YOU HAVE TO GO BACK DOWN STAIRS." I went back downstairs. The line was long. The rep that helped me was "in the back, you have to wait for him." After five minutes, he showed up. I explained what just happened and how rudely I was treated." He quickly got me another car. He accompanied me upstairs and then he went and got the car. He was the hero of the day. The rep on the third level was rude and would not help me. I was most upset, that she was talking on her cell phone, didn't even ask how she could help. The she turned her back on me and walked away.

The female rep would benefit from additional training on serving all the customers and at least smile. She didn't offer any assistance. So much for using Budget again.

0 comments
Add a comment
  1. Budget Rent A Car Contacts

  2. Budget Rent A Car phone numbers
    +1 (800) 331-1212
    +1 (800) 331-1212
    Click up if you have successfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number 4 4 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number
    United States
    +44 844 444 0002
    +44 844 444 0002
    Click up if you have successfully reached Budget Rent A Car by calling +44 844 444 0002 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +44 844 444 0002 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +44 844 444 0002 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +44 844 444 0002 phone number
    United Kingdom
    +43 160 1870
    +43 160 1870
    Click up if you have successfully reached Budget Rent A Car by calling +43 160 1870 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +43 160 1870 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +43 160 1870 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +43 160 1870 phone number
    Austria
    +32 27 120 840
    +32 27 120 840
    Click up if you have successfully reached Budget Rent A Car by calling +32 27 120 840 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +32 27 120 840 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +32 27 120 840 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +32 27 120 840 phone number
    Belgium
    +420 235 325 713
    +420 235 325 713
    Click up if you have successfully reached Budget Rent A Car by calling +420 235 325 713 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +420 235 325 713 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +420 235 325 713 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +420 235 325 713 phone number
    Czech Republic
    +45 33 913 900
    +45 33 913 900
    Click up if you have successfully reached Budget Rent A Car by calling +45 33 913 900 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +45 33 913 900 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +45 33 913 900 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +45 33 913 900 phone number
    Denmark
    +358 96 866 500
    +358 96 866 500
    Click up if you have successfully reached Budget Rent A Car by calling +358 96 866 500 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +358 96 866 500 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +358 96 866 500 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +358 96 866 500 phone number
    Finland
    +33 170 993 593
    +33 170 993 593
    Click up if you have successfully reached Budget Rent A Car by calling +33 170 993 593 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +33 170 993 593 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +33 170 993 593 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +33 170 993 593 phone number
    France
    +30 213 021 3120
    +30 213 021 3120
    Click up if you have successfully reached Budget Rent A Car by calling +30 213 021 3120 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +30 213 021 3120 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +30 213 021 3120 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +30 213 021 3120 phone number
    Greece
    +361 214 0420
    +361 214 0420
    Click up if you have successfully reached Budget Rent A Car by calling +361 214 0420 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +361 214 0420 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +361 214 0420 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +361 214 0420 phone number
    Hungary
    +354 562 6060
    +354 562 6060
    Click up if you have successfully reached Budget Rent A Car by calling +354 562 6060 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +354 562 6060 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +354 562 6060 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +354 562 6060 phone number
    Iceland
    +353 906 627 711
    +353 906 627 711
    Click up if you have successfully reached Budget Rent A Car by calling +353 906 627 711 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +353 906 627 711 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +353 906 627 711 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +353 906 627 711 phone number
    Ireland
    +39 171 416 211
    +39 171 416 211
    Click up if you have successfully reached Budget Rent A Car by calling +39 171 416 211 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +39 171 416 211 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +39 171 416 211 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +39 171 416 211 phone number
    Italy
    +31 736 242 640
    +31 736 242 640
    Click up if you have successfully reached Budget Rent A Car by calling +31 736 242 640 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +31 736 242 640 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +31 736 242 640 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +31 736 242 640 phone number
    Netherlands
    +47 81 560 600
    +47 81 560 600
    Click up if you have successfully reached Budget Rent A Car by calling +47 81 560 600 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +47 81 560 600 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +47 81 560 600 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +47 81 560 600 phone number
    Norway
    +48 228 683 336
    +48 228 683 336
    Click up if you have successfully reached Budget Rent A Car by calling +48 228 683 336 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +48 228 683 336 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +48 228 683 336 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +48 228 683 336 phone number
    Poland
    +351 219 940 443
    +351 219 940 443
    Click up if you have successfully reached Budget Rent A Car by calling +351 219 940 443 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +351 219 940 443 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +351 219 940 443 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +351 219 940 443 phone number
    Portugal
    +7 495 775 3920
    +7 495 775 3920
    Click up if you have successfully reached Budget Rent A Car by calling +7 495 775 3920 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +7 495 775 3920 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +7 495 775 3920 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +7 495 775 3920 phone number
    Russia
    +46 850 383 333
    +46 850 383 333
    Click up if you have successfully reached Budget Rent A Car by calling +46 850 383 333 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +46 850 383 333 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +46 850 383 333 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +46 850 383 333 phone number
    Sweden
    +41 448 091 818
    +41 448 091 818
    Click up if you have successfully reached Budget Rent A Car by calling +41 448 091 818 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +41 448 091 818 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +41 448 091 818 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +41 448 091 818 phone number
    Switzerland
    +90 216 587 9990
    +90 216 587 9990
    Click up if you have successfully reached Budget Rent A Car by calling +90 216 587 9990 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +90 216 587 9990 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +90 216 587 9990 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +90 216 587 9990 phone number
    Turkey
    +972 39 350 000
    +972 39 350 000
    Click up if you have successfully reached Budget Rent A Car by calling +972 39 350 000 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +972 39 350 000 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +972 39 350 000 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +972 39 350 000 phone number
    Israel
    +966 26 927 070
    +966 26 927 070
    Click up if you have successfully reached Budget Rent A Car by calling +966 26 927 070 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +966 26 927 070 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +966 26 927 070 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +966 26 927 070 phone number
    Saudi Arabia
    +971 48 840 022
    +971 48 840 022
    Click up if you have successfully reached Budget Rent A Car by calling +971 48 840 022 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +971 48 840 022 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +971 48 840 022 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +971 48 840 022 phone number
    UAE
    +27 113 980 000
    +27 113 980 000
    Click up if you have successfully reached Budget Rent A Car by calling +27 113 980 000 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +27 113 980 000 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +27 113 980 000 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +27 113 980 000 phone number
    South Africa
    More phone numbers
  3. Budget Rent A Car emails
  4. Budget Rent A Car address
    6 Sylvan Way, Parsippany, New Jersey, 07054, United States
  5. Budget Rent A Car social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Budget Rent A Car contacts
Budget Rent A Car Category
Budget Rent A Car is ranked 9 among 118 companies in the Vehicle Rental and Leasing category