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CB Vehicle Rental and Leasing Budget Rent A Car Fraudlent rental: RA # is carelessly written it is either 680955030 or 680755030
Budget Rent A Car

Budget Rent A Car review: Fraudlent rental: RA # is carelessly written it is either 680955030 or 680755030

J
Author of the review
6:07 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I rented a car in Denver CO starting Saturday 8/19/23 and returned it yesterday 8/19/23. The RA # is carelessly written it is either

680955030 or 680755030, see the attached photo.

My contract involved a Toyota Camry. Instead I was a assigned a “LEMON”, a Nissan Rogue which was AWFUL!

1. the cruise control DID NOT WORK

2. Bluetooth DID NOT WORK

3. It consumed an extraordinary amount of fuel

4. The transmission at times, did not shift and a few times stayed in low. I moved the lever into automatic a few times.

5. When I entered it, the display included “maintenance required” (probably 15,000 mile service).

I have rented from Budget for 40 years and never had any problems.

This vehicle that you loaned me was HORRIBLE. I tried to exchange it several times in Laramie, WY but there is no Budget service there and your phone customer service is awful, assuming deliberately awful.

This rental cost me nearly $600 and the car was so bad that the experience has been near FRAUDULENT!

Let us resolve this issue.

Honestly,

Joseph Bayman

[protected]

Desired outcome: Full refund

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    Nov 19, 2024
Budget Rent A Car Category
Budget Rent A Car is ranked 9 among 118 companies in the Vehicle Rental and Leasing category
#07 Turo Turo #08 Avis Avis #09 Budget Rent A Car Budget Rent A Car #10 CarTrawler CarTrawler #11 Zipcar Zipcar

Most discussed complaints

warning to inspect your vehicle carefully
2
(opinions to this review)
 Wait time in Orlando Airport on 4/17 #47394943US1
1
(opinions to this review)
 No refunds to return car early also $300.00 deposit taken immediately from bank account
1
(opinions to this review)
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