Buffalo Wild Wings’s earns a 1.4-star rating from 496 reviews, showing that the majority of wing aficionados are dissatisfied with dining experience.
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wings
Gave me undercooked wings tried to call the store never got an answer. Couldn't even eat my food I paid 22$ including tips!!! This is ridiculous and a big waste of my money. I ordered online so I only have a emailed receipt of my order. I don't feel like these people value my service at all and I'm very disappointed will not be going back to this establishment.
Read full review of Buffalo Wild Wingsservice
On Thursday, the 10th, my friend and I came to the Petaluma BWW for dinner. We are Blazin Rewards members and are frequent fliers at this location. My friend's power was out and she drove from Santa Rosa in order to get a hot meal at your restaurant because she hadn't had much to eat that day. Unfortunately, we were extremely disappointed in the service...
Read full review of Buffalo Wild Wingscustomer service
The customer service at this location was horrendous. We were never provided with napkins, we were never checked on to see how our food was. The waitress never came to fill our waters the during the entire meal. The only time we saw our waitress again was when she came to give us the check after we had to ask someone else to find her for us because we had been sitting at the table for over 20 minutes after we finished our meal just waiting for the bill. She had an attitude and was rude toward us. We had asked for "to go" containers for our leftovers which she never brought out to us. I have never had such bad service at any restaurant I had ever been to before.
service
On 10/15/19 at 6:33 PM I sat down at the BWW in Atlanta airport. Waited on by Jasmine! My meal was over I ask Jasmine for change of a $20.00 so I could leave her a cash tip. She gave me a $10.00, $5.00 and five $1.00's. My bill came to $48.11 with tax. Imagine my shock when it processed she decided to give herself extra tip of 10%. $52.67 was the processed amount. I did not leave this amount... since I KINDLY left her more than 20% with a $10.00 CASH tip.
I have called the Atlanta BWW 2 times and spoken to managers (supposedly) and they've both promised to call me back but have received no call.
I expect my total amount credited since it seems to be the practice to allow employees to steal from people!
blazin reward program
I had frequented BWW for several years, and was a loyal member of their rewards program. Over the course of this time, I had worked my rewards account up to 23, 000 points (over $200 in value). And then...one day...my account just vanished. I was unable to log in, and all my points were gone. I attempted to contact BWW on their website and by other means, but no one would respond to me. No explanation...no correspondence...no reply...HORRIBLE. How do you treat long term customers like this?
problem with parking
I am writing in regards to an incident that occured at your restaurant in Fresno. On Saturday, October 12 I drove into your parking lot in my Chevy Suburban with seven cross country athletes in my car. We are from Canyon High School about 250 miles away. We were planning on eating at the Dog House Grill which was across the street. There was no parking and...
Read full review of Buffalo Wild Wingsbuffalo wings
i placed an order as usually on my traditional buffalo wings with extra sauce.. this restaurant is the closest to my house.. still 20 mins drive.. i didn't think i had the need to check my order.. as soon as i got home.. those wings were dried like super dried.. i went back and told them.. they just throw a bunch of sauce on top of them and gave them back...
service and complaint resolution
I decided to frequent Buffalo Wild Wings because it is a clean corporate environment where families are welcome. I'm a professional who enjoys watching sports and enjoying a meal and drink in the evening. However, the more times I frequented the bar, the more I noticed a pattern of rudeness, poor service and hostility. After being ignored on one occasion I...
Read full review of Buffalo Wild Wings and 1 commentsandwich/cleanliness/service
on sunday oct. 5th, went to wild wing to watch ny giant game. was given a booth, and was informed by staff that the mess left on floor by previous customer was to be cleaned up. After two rs. debris was still there. Mt waitress was not very friendly, di not provide flatware, water, or even menu. After 30 min, wait she cam back to ask if I was ready, I gave her my order for chicken sand. and fries. I then asked about drink specials, for the day, she stated there were none, and I'll be back, after 20 min. someone else delivered ny order, sandwich was too salty, bread was too hard, so I removed the crust from chicken and that is the only item I ate. I have been going to this location since it opened last year. Most of the staff are very accomodating, but on this day, I could not wait to get out. I left hungry at half time. Asked to speak to manager on duty, she came out heard me story, thanked me, and I left. This location is busy, buy kitchen needs to let customers apply their own seasonings because whomever is cooking will kill us all with too much salt on everything. I don't even feel I should have paid for what was served to me.
employee
My wife was picking up food and the cashier Emma was being very rude and disrespectful. She over heard her go into the back kitchen and calling her a [censored]. I am not going to tolerate this kind of things towards my family especially my wife. Something needs to be done. Management needs to be trained better in situations like this and to make things right...
Read full review of Buffalo Wild Wingsservice
I was in BWW Atlantic today. I requested a to go box from Danielle and never received it. When I saw her again and attempted to follow up on my request she was extremely rude in her response. She stated to me that as a manager she had 15 other things to deal with aside me and then told me "good luck with that...," And then went on to say "I went from the...
Read full review of Buffalo Wild Wingscleanliness
I was grossed out as I watched a server clean the table across from me with dirty napkins she had picked up off the table to clear it. I did call the manager to let him know what I saw, and asked him his procedure on training his employees. He said its a two step process and maybe I just didn't see her clean the table. NOT. I watched the entire event. Also...
Read full review of Buffalo Wild Wingsnot the condiments or sauces I wanted to compliment my meal.
I ordered my dinner on a Sunday afternoon and sometime later, I was told they had no honey mustard sauce for the chicken strips and they had no French dressing for the salad. My dinner wasn't nearly as good as I anticipated as I had to take my second choice on the sauce and dressing. I would have made other menu choices had I known in time to do so. MY meal wasn't worth the wait. Janet Page
Read full review of Buffalo Wild Wingstuesday special pick up order chicken wings
I place an order @ 3:41. The girl said it will be ready in 15min. I got there @ 4:20 my order was not ready or being cook. There was not really anybody there and the rack where they keep pick up orders @ was empty. So I already know something was wrong. The girl that took my order went to the back twice than came back talking about it will take 10 more min...
Read full review of Buffalo Wild Wingsfood, service, experience
My daughter, her 2 children & I went to Buffalo Wild Wings in Woodbridge VA this past Sunday a little after noon. We decided to go there because we have gone in the past a few times and remember how kid friendly it was, seeing as we now have 2 little ones this is a top priority. We must have arrived at a busy time as we noticed the parking lot full. However...
Read full review of Buffalo Wild Wingsonline order and pickup
Web Order 9/28/2019 #1020002 8:15 paid for at store 61.95. I place an order online and pick up time was 8:101. I arrived and paid at 8:15 I waited for 30 minutes. We then asked to speak to the manager who stated let me check on it. about 5 minutes later our order came out. The waitress said they gave some of our order to another table and had to remake it...
Read full review of Buffalo Wild Wingsno one will accept my calls
I called a week in an advance to receive a letter of separation upon the day I was to get it they did not have it for me I live 2 hours away I asked for it to be emailed and was told to call back the next day I have called 8 times and no one will answer the phone called customer service and was transferred 3 times and still nothing. All I need is my form.
house samplers
We ate at Buckhannon WV BDUBS on Sunday September, 29 at around 6pm. My husband and I both ordered house samplers, both with boneless Asian zing. His sampler came with pickles instead of onion rings and honey bbq wing instead of onion rings. My sample had everything correct except raw, cold, onion rings. I was ringing water out of them they were so raw...
Read full review of Buffalo Wild Wingsstore
Went out to eat for a birthday party of 8. Me and my family was treated unfairly. That restaurant was racist and prejudice. Me and my family was there for over an hour and no one acknowledged us. No one asked if we wanted or needed anything. Three groups came in after us (white) who got served quickly. As a matter of fact the manager was standing in front of us and was playing with the group in front of us but never acknowledged us and again because we were black! All the waitress was rude and would even acknowledge us either.
That was my first time and my last time with they prejudice and racism [censored]! I'm going to report them to the news media as well as the bbb!
The buffalo wild wings in Belton Missouri
sunday nfl viewership
Two weeks in a row I go to BWW to watch football as I do most of the time. I am new to the area, but BWW is a national franchise and I had never been disappointed before so I figure I am in for a good time of wings and football. First Week: 3 pm game. Even though some of the other games were over they didn't change the TVs to the 3:oo pm games. There are...
Read full review of Buffalo Wild WingsBuffalo Wild Wings Reviews 0
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About Buffalo Wild Wings
The restaurant's menu features a wide variety of wings, including traditional bone-in wings, boneless wings, and crispy tenders, all of which can be customized with a variety of sauces and seasonings. In addition to wings, Buffalo Wild Wings also offers a range of other menu items, including burgers, sandwiches, salads, and appetizers.
One of the things that sets Buffalo Wild Wings apart from other sports bars is its commitment to providing a fun and engaging atmosphere for its customers. Each location is designed to be a hub for sports fans, with multiple TVs showing a variety of games and events. The restaurant also offers a range of interactive games and activities, such as trivia and arcade games, to keep customers entertained.
Another key aspect of Buffalo Wild Wings' success is its dedication to customer service. The company prides itself on providing a welcoming and friendly environment for all customers, and its staff is trained to go above and beyond to ensure that every guest has a positive experience.
Overall, Buffalo Wild Wings is a beloved American institution that has become a go-to destination for sports fans and foodies alike. With its delicious wings, fun atmosphere, and commitment to customer service, it's no wonder that the chain continues to thrive and expand.
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Buffalo Wild Wings Contacts
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Buffalo Wild Wings phone numbers+1 (866) 704-0777+1 (866) 704-0777Click up if you have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 16 16 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 2 2 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number78%Confidence scoreGeneral Information+1 (800) 499-9586+1 (800) 499-9586Click up if you have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone numberUnited States+63 26 327 489+63 26 327 489Click up if you have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 1 1 users reported that they have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 3 3 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone numberPhilippines+1 (952) 540-2043+1 (952) 540-2043Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone numberMedia Contact+1 (952) 278-9553+1 (952) 278-9553Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone numberDirector Of Public Relations+1 (952) 593-9943+1 (952) 593-9943Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone numberChief Strategy+1 (952) 543-2227+1 (952) 543-2227Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number+1 (510) 582-5781+1 (510) 582-5781Click up if you have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone numberCustomer Service
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Buffalo Wild Wings emailsbwwpublicrelations@inspirebrands.com100%Confidence score: 100%Support
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Buffalo Wild Wings address5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
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Buffalo Wild Wings social media
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Further more this incident caused me so much stress. I was so angry that what happened that I took my anger out on my mother. I slapped her hard across the face and punched her. Now she is considering pressing charges against me.
What did this just turn into?! My mother passed away of cancer just a few months ago and I would NEVER have taken out my anger on her; especially like that! This is very devastating.
I did not write this! My mother passed away and this comment that someone forged is very upsetting to me.
Thank you for your feedback.