Buffalo Wild Wings’s earns a 1.4-star rating from 496 reviews, showing that the majority of wing aficionados are dissatisfied with dining experience.
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Wings pickup
4058 BWW Tampa Rd Suite #1, Oldsmar, FL 34677. The pickup area have discriminatory people. A guy with discriminatory, disrespectful behavior and condescending language was blaming and lecturing me because they did my order wrong from their website (and he "had to lost one order of wings") because I ve a Hispanic look and accent. Even when I discussed against his wrong attitude and judgement he kept repeating the same thing. I ve bought in other BWWs in Tampa never having a problem. It is a shame we still find this kind of behavior.
Southern Chicken Sandwich
On Friday March 26, 2021 at about 1:30, my husband & I had the misfortune of having lunch at the Valley View, Roanoke, VA restaurant. We both ordered the Southern Chicken Sandwich with no aioli bacon sauce & slaw on the side. When we got the order, the sandwich had a chicken tender strip on it, no pickle and the "slaw" was in a pill cup and it was actually bagged lettuce. The cheese on the sandwich was about the size of a quarter. Our server called the "manager" and I explained our disappointment and he actually just stood there looking at my plate. He said he would comp my meal, but not my husband because he had already eaten half of his. Also the beer at lunch was 2.00 Heiniken which they were out of. Overall this was a very bad experience. Our server was fine but the manager lacks consumer skills.
Desired outcome: Vouchers to be used at another location
Store #790
I am very upset and dissatisfied with my online pickup order tonight. I placed this takeout order so I would not have to be in the restaurant for very long. I placed an online order to be ready at 6:30 p.m.. I arrived at the store at 6:30 p.m. I was told by staff that my order was not in the warming cabinets and would be out soon. I then waited until 6:50 at which time I approached staff. They asked what did I order and when I told them they said that's the one we lost the order name for. At that time they took the order out of the cabinet and took it to a counter. At that time Mike, the manager came out for another upset customer. When he was done I explained what happened and he went and got the food and handed it to me with no apology. As the food was now cold at 6:55 pm, I asked what he was going to do for me. His reply was do you want us to remake it. I answered yes and he took the food away. Within 5 minutes he appeared with "new" food. Again, no apology offered and no recovery customer service offered. Also, the manager was not wearing a mask.
Desired outcome: Compensation for my time and possible exposure to covid 19.
I have ordered in the past carry out wings that have been delicious! Thought I would try there Buffalo chicken salad a Big mistake! Chicken the size of a chicken nugget! Big hunks of romaine lettuce not chopped ! A bid disappointment! Will never order this salad!
The Whole Restaurant
My 1st horrible experience happened today with the BWW in Corpus Christi, Texas. My husband and I have been coming to Bdubs for years and have never experienced anything like what we did tonight. We chose to sit in the bar. Sat at one of the only 2 tables that were clean. I am assuming that there was only one waitress for the bar area. She looked at us several times and never waited on us. I even went to the bar and asked for a server. No one ever came. We ended up having to sit at the bar to be waited on. Abby was wonderful even though she was the only bartender and was busy. I never saw a manager. The whole place was a wreck. No one cleaning tables or anything. Very disappointed in this particular restaurant. We saw several people get up and leave because they were never waited on.
I am complaining about the food that I ordered
Hello, I normally do not complain about my food orders if there is a problem but this time I have to. My husband and I ordered BWW last night online, and we picked up the food and was looking so forward to it. We picked it up at 7:30pm (we just moved and my house is only 5 minutes from there) so we figured we would try this new location. We normally get...
Read full review of Buffalo Wild WingsTake out / delivery orders
Every time I order delivery from this location they only give me half of my order when I paid for the entire thing plus the fees and tip to delivery. I thought maybe picking it up myself would fix the problem however everytime I try that it's still messed up. usually I get the wrong food and only a portion of what I ordered. I could not tell you the last...
Read full review of Buffalo Wild WingsMy credit card was charged for orders that never came to me.
Hello, On Sunday, February 7, 2021, I ordered online on two separate times for the SuperBowl. I ordered under my friend's name, Jay-mar Solis, because I was in his residence. We got a notification from doordash that my orders were cancelled and we never got the food that we initially ordered. I just learned yesterday that my credit card was charged twice: $ 58.90 and $54.70. My contact number is: [protected].
Read full review of Buffalo Wild WingsWrong order etc.
Visited your Monona location Did not get service right away. When we did get served, we were told that our server was running late and needed to get ready to do her shift. That's fine it happens. Placed our order and drinks right away. Got our sodas We ordered the Lunch Brisket which included fries and soda and brisket tacos We got our order, starting...
Read full review of Buffalo Wild WingsCovid protocol
It has been brought to my attention that your location in Alexandria VA is not practicing COVID-19 protocol. Managers are making workers work that are sick and threatening them if they call out. There are currently employees that are positive and if reported to the health department will be considered an outbreak. Also, there are no separation of tables a...
Read full review of Buffalo Wild WingsBad service!
I work as a deliver driver and they took 34 minutes to get my food to me to deliver to the customer! I called twice and finally went into the store. The store service manager Jake Lopez is an idiot! He would not do anything to compensate me for my wasted time for his extremely poor management skills! I don't recommend anyone going to this place: 11332 S River Heights Dr, South Jordan, UT 84095
Read full review of Buffalo Wild WingsOrder #10004 myrtle beach
I called in the order and they gave me a time? I went to get order checked in and then was told it will be a couple of minutes? I waited 10 additional minutes and asked again and was told we will check on order? No response I asked again as other guests we coming and going? Then I asked to see the manager and the person started towards the back and stopped...
Read full review of Buffalo Wild WingsFood
Thursday December 10th 2020 6:53 pm I called to place an order at Buffalo Wild Wings 2580 Ne 10th Ct (homestead location Store # 3799) The order was picket up at 7:20 I live 5 min away from the place, when we opened the food the fries were super cold as if they were made before I placed my order, I ordered the wings hot, they barely had any sauce, for an...
Read full review of Buffalo Wild WingsFood not ready
I placed an order through the phone and I arrived 20 min after the time they were supposed to be done. I get there to the front and nobody was there to help or assist. Phone was ringing and no one was there to pick up. People were waiting and nobody would come. Was there literally 5 min until somebody came and still had to wait 10 min. So basically 30 min...
Read full review of Buffalo Wild WingsI am complaining about a very rude manager
I placed my pick up order online Friday November 20, 2020. It was made to pick up Saturday, November 21, 2020 at 12:00 PM. When I arrived to pick up the order, it was not ready - and not even in the system. I had my online receipt for the order on my phone, which I showed 2 employees immediately. I had prepaid for the order by credit card so I could go in...
Read full review of Buffalo Wild WingsManger
I was at Buffalo Wild Wings in New Philadelphia Ohio. It was the browns v Steelers game. Our bartender had the games set up at 11. At some point the games got mixed up and only 1/3 games were on the tv. We asked our bartender to change them. She said yes I have to have the manger change them. She proceeded to ask the manager 3 times with no games changed. So we asked the manager twice. It was like talking to a brick wall. She never proceeded to change the games on the tv. The managers name was Mercedes. Normally we have great service. Not sure what changed.
Food
I just placed an order for pick up at the M St location in Washington, DC. I payed $27.59. I was very unsatisfied with my order. The wings were fried extremely hard and the grease tasted old, the wings didn't have enough sauce on them. The potato wedges were also fried to hard. I was very disappoint with my order. This order was placed on 10/17/2020 and my order number 1050001.
Read full review of Buffalo Wild WingsRewards
The service was was awful on Sept 24th and then my rewards got hacked into and I lost all my rewards. I waited for 29 minutes for a glass of water. Our waiter didn't give us silverware or napkins or a plate to put our boneless wings on. Not a good night
Amanda in Flemington was very helpful I called the restaurant to complain. She called me back and provided me a phone number to call.
Service
I have ordered on line the last couple of times at the St. George Utah location, and have waited 15 min to 20 min longer then they promise on line. This is the reason why I order ahead of time, to plan around my schedule etc. Please extend your time to customers who order on line so we're not waiting out there wasting time and getting irritated because of...
Read full review of Buffalo Wild WingsDinner and sides order with dinner come at different times and 1wrong order
We went to Buffalo Wild Wings In algonquin Illinois last night for dinner we both ordered wings and a basket of wedges, the basket of wedges came out and no wings, then 1/2 hr later the wings came out mine were wrong I sent them back, then waited another 1/2 hr for my wings to arrive, I sent them back and asked for the check, I got the check paid it and we...
Read full review of Buffalo Wild Wings20 piece wing
I literally just placed an order via the buffalo wild wings website for delivery.
While I waited 2 hours for my buy one get one free, I received the wrong order. It was not mines. I contacted Doordash at which their were unable to assist me because they cannot see my order being it was on the BWW website. I called and the young lady answered to state no one is available so you will have to call back. Now I have been in customer service for a long time, that is not how you speak to someone or assist. I told her the issue and here is the reply " Well you can come up here and deal with it" Boom she hung up, I called back and asked to speak with a supervisor and was placed on hold for 25 minutes, no one came back to check on me or to let me know someone will be with me shortly. I am beyond irate because this is an easy fix, so now im complaining to corporate because your business needs to learn how to talk to people. Whats sad about this whole thing Im not even from here.
Buffalo Wild Wings Reviews 0
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About Buffalo Wild Wings
The restaurant's menu features a wide variety of wings, including traditional bone-in wings, boneless wings, and crispy tenders, all of which can be customized with a variety of sauces and seasonings. In addition to wings, Buffalo Wild Wings also offers a range of other menu items, including burgers, sandwiches, salads, and appetizers.
One of the things that sets Buffalo Wild Wings apart from other sports bars is its commitment to providing a fun and engaging atmosphere for its customers. Each location is designed to be a hub for sports fans, with multiple TVs showing a variety of games and events. The restaurant also offers a range of interactive games and activities, such as trivia and arcade games, to keep customers entertained.
Another key aspect of Buffalo Wild Wings' success is its dedication to customer service. The company prides itself on providing a welcoming and friendly environment for all customers, and its staff is trained to go above and beyond to ensure that every guest has a positive experience.
Overall, Buffalo Wild Wings is a beloved American institution that has become a go-to destination for sports fans and foodies alike. With its delicious wings, fun atmosphere, and commitment to customer service, it's no wonder that the chain continues to thrive and expand.
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Buffalo Wild Wings Contacts
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Buffalo Wild Wings phone numbers+1 (866) 704-0777+1 (866) 704-0777Click up if you have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 16 16 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 2 2 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number78%Confidence scoreGeneral Information+1 (800) 499-9586+1 (800) 499-9586Click up if you have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone numberUnited States+63 26 327 489+63 26 327 489Click up if you have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 1 1 users reported that they have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 3 3 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone numberPhilippines+1 (952) 540-2043+1 (952) 540-2043Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone numberMedia Contact+1 (952) 278-9553+1 (952) 278-9553Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone numberDirector Of Public Relations+1 (952) 593-9943+1 (952) 593-9943Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone numberChief Strategy+1 (952) 543-2227+1 (952) 543-2227Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number+1 (510) 582-5781+1 (510) 582-5781Click up if you have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone numberCustomer Service
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Buffalo Wild Wings emailsbwwpublicrelations@inspirebrands.com100%Confidence score: 100%Support
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Buffalo Wild Wings address5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
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Buffalo Wild Wings social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Buffalo Wild Wings contacts
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