Buffalo Wild Wings’s earns a 1.4-star rating from 496 reviews, showing that the majority of wing aficionados are dissatisfied with dining experience.
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The overserve culture
Each time I visit a B-dubs, I am always over served, and never asked if I want a water. The culture of this food chain, is to maximize alcohol profits, while minimizing overhead, apparently at the expense of the patron. Never have I been asked if I would like a water, which is usually standard at any sit down establishment. I noticed that the servers are...
Read full review of Buffalo Wild WingsHuge disappointment is an understatement
We ordered Buffalo Wild Wings today 4/3/20. Huge disappointment is an understatement. One of the things ordered were their chicken quesadillas. They were over the top salty, had two pieces of chicken no more in each one and had TONS of onions, some onions are fine but this was sooo extra. I threw them out!!!
Naked Tenders
I have ordered the naked tenders multiple times and loved them. Recently I ordered them to go and when I got back to my house I opened the box to be extremely disappointed. The tenders were half the size of what they should be, tasted like a piece of rubber and had absolutely no flavor (typically I get the chipotle and they have great flavor). Super upsetting.
Wait times
I went to the battle creek location on a Thursday night. My order number was 10003 i had to wait an extremely long time to get my food and i wasn't the only one. They seemed understaffed and underprepared for the amount of orders that were coming in. I had to wait while two people cut in front of me and when i got my food the fries were cold and the wings were hard. I was very disappointed
I ordered a 30 piece wing order, an order of cheese curds, and one order of cheese fries.
I waited 25:38 minutes for the above to go order at 7:20pm . Order #10073 server Sade Zone:05 This was my first time at Buffalo wild wings but because my wife and my two kids were hungry and just wanted to get home we decided to give it a try. when i got home we noticed half the order of wings were not in the bag, the cheese curds were also not given to u...
Read full review of Buffalo Wild WingsService, Menu, Rewards
PLEASE PLEASE Close down this facility so a better restaurant can open.
Don't get me wrong we love the wings but everytime we go we are always late getting back to work and we are only 5 minutes away. Plus you have changed the menu, changed the rewards, took away the free lunch if not at your table in 15 minutes. What next, charge to enter the restaurant!
We have been saving the rewards only to find the lunch was REMOVED!
The only time we ever got our food in 15 minutes is when they put the
clock on the table and set it for 15 minutes.
TAHLEQUAH, OKLAHOMA BWWS IS THE SLOWEST FOR SERVICE.
order was refused online and over the phone because the kitchen was backed up
tried to place an order but was refused because the kitchen was backed up..they didn't ask if I wanted to wait it out or anything..just told me they weren't taking any more orders.. I frequent this bww lot.. only because I like the food..however the customer service could DEFINITELY BE IMPROVED.. so instead of spending my money at your restaurant I freely gave it to another place that gladly took my order. I know things get backed up especially when there is a promotion but at least give the customer the option to wait..I would have waited..
poor customer service...refused to take my order..kitchen backed up.. spent money somewhere that gladly took my order..I will not be returning to this location no time soon..food is good..love the food..service could be better..could be trained to handle situations better and talk to people better..if given the option I definitely would have waited...
Management service and food
Ordered bonesless wings, onion rings, fries. Took 45 minutes for us to get food and two people that order after us got their food before us. They brought the food the wings, onion rings was cold fries at best was luke warm. Ask for manager and he came out ofered dessert which we do not eat said he would talk to cooks about this and walked away like it wa...
Read full review of Buffalo Wild WingsThursday
If you are all going to have a promotion for wings then have all the staff you need. Then don't make us wait an hour then have us sit down then tell us that it will be another 45min. The person who seated us should have told us that it was going to be 2 hours. The main thing that I didn't like is how if they would have told us it would have been a 2 hour wait instead of 30 min it would have made our choices easier on if we wanted to stay or not.
Wait time
After waiting for over an hour for a party of 7 to be seated, the server takes our order for drinks and then tells us it will be another hour or more until our food arrives. Why did they not give that information when we put our name on list to be seated. We obviously would have gone somewhere else! Poor customer service!!! We walked out. Apparently, there...
Read full review of Buffalo Wild Wingsdining service
Tonight 2/22/2020 we decided to go get some wings at Buffalo Wild Wings in Spokane Valley, WA. This was our second time at this location. Tonight we had the same experience as our first time. Horrible service since the 6 of us we're sat. Tonight we sat for 25-30 min then I stopped another server and said "Do we have a server tonight?" The gal said "Um you...
Read full review of Buffalo Wild WingsShorted out free wings.
Three of us were dining at B-Dub's in Springfield as we do most Thursdays. We ordered 2 separate orders. 1 was for Boneless wings Snack size. The 2nd order was for Boneless wings Small size. 1 person was having the Snack size, and 2 of us were sharing the Small size. The orders were brought out on the small trays and I asked about the rest of the order. Our...
Read full review of Buffalo Wild WingsManager Angela Zapata
This manager was very rude. Very unprofessional with how she handled the situation. A group came in and waited for their food and Beers. The waitress Kay was having a hard time with our orders and looked very lost. She couldn't keep the orders correctly and was very out of it. The manager got upset because we were going to drink hot beers. I don't now about you but who likes hot beers She lies to our faces about being fresh and cold. When clearly we saw them on the side bar just sitting there getting hot. She didn't like that we requested having new beers poured. We told her we didn't have to take her ring rude and disrespectful. She said something and walked off. Next thing we know the cops are called and she's trying to have us out. We couldn't leave because Angela and Kay didn't have the tickets for us to pay for our stuff. It took almost 30 mins for them to figure out who had what and it was so ridiculous. I know she had attitude from another in our group but she had no right to be this way. Being a manager of the establishment she needs to learn how to control her words and attitude and over all demeanor in this situation she was very very unprofessional. Being military I've seen more professional behavior out of a lower grade individual. We had kids with us asking us way the cops were there. My own kid asked why the manger was yelling at an adult. I've never been to Y'all establishment Before and the manager was talking like that. Especially in front of 6 young kids.
blazin rewards glitch / terrible customer service from a manager
Hello. I visited the buffalo wild wings store located at 6341 airport blvd on feb 2, 2020 around 6 pm. Even though it was a busy typical super bowl sunday, they were very friendly and moved pretty quick. They opened up the part/ game room to seat more guest to avoid long wait times. Me, my guests and my children were seated and our waitress was brianna. She...
Read full review of Buffalo Wild Wingsbar service
I am a loyal customer. I came in today 2-5-20 4:15 pm.. No one at the bar but me. After sitting for about 10 minutes finally the conversation at the end of the bar broke up and I got to order a beer. Once I finished it no one was at the bar to get me another! Finally the bartender comes back, but she can't get away from what looks like to be the manager or...
Read full review of Buffalo Wild Wingsrestaurant
Horrible food!! Horrible Service!! Way over priced!! Will never go here again!! My kids wanted to go here so I gave in, but had been here once before and again cold food, waited forever and restaurant wasn't busy and over $50 for 1 adult and 2 kids!! This time I ordered Black Bean Burger since I don't eat meat! Food took over an hour and 1st burger wa...
everything.
VERY UNIMPRESSED. I visited this location on January 31 of 2020 at 10 PM to pick up an online order I placed, the restaurant was surprisingly slow for a Friday night. I approached the pickup counter and the 2 females working the "to-go" counter never greeted me- okay, that's fine- I can get passed that. The 2 female employees were very unapproachable...
Read full review of Buffalo Wild Wings and 1 commentchicken wings
I ordered extra wet chicken wings for the first time from the Anderson Beechmont Ohio location and when I got home the wings were dry and the there was no sauce o them. I was surprised since I asked in my on-line order extra sauce. I was very disappointed in the product and the wing were dry and tough. My daughter only tried one and I tried to eat a couple but had to add sauce from home to soften them up no luck they are tough. I wasted $20 bucks on wings that I has to add my own sauce to at home. Money wasted, I would like BW3 to make up for their mistake and try again and make me 20 wings buffalo sauce extra wet again. Please respond second post. the picture shows no sauce in the bucket and dried up wings. Joeann Ralston 7150 Dunn Road Cincinnati, Ohio 45130 email [protected]@aol.com cell [protected]
service/wait time for food
This evening (1/24/2020) myself, my husband and one other friend went to this location to eat. We do this every friday. Tonite - when we arrived, there were people lined up at the door waiting to be seated. Over half of the restaurant had empty/dirty tables. Once seated - we waited for more than 10 minutes to have anyone come to the table - then were told...
Read full review of Buffalo Wild Wingsfood
I ordered a blue burger and fries on 01/23/2020. The burger was inedible, falling apart with strings all in it and the fries cold, inedible also. The burger was all messed up. The bun was old and falling apart. It was the worst experience of my life. My bill was over $20.00 . I have never seen such a mess in a meal in my life. A refund would be appropriate.
Read full review of Buffalo Wild WingsBuffalo Wild Wings Reviews 0
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About Buffalo Wild Wings
The restaurant's menu features a wide variety of wings, including traditional bone-in wings, boneless wings, and crispy tenders, all of which can be customized with a variety of sauces and seasonings. In addition to wings, Buffalo Wild Wings also offers a range of other menu items, including burgers, sandwiches, salads, and appetizers.
One of the things that sets Buffalo Wild Wings apart from other sports bars is its commitment to providing a fun and engaging atmosphere for its customers. Each location is designed to be a hub for sports fans, with multiple TVs showing a variety of games and events. The restaurant also offers a range of interactive games and activities, such as trivia and arcade games, to keep customers entertained.
Another key aspect of Buffalo Wild Wings' success is its dedication to customer service. The company prides itself on providing a welcoming and friendly environment for all customers, and its staff is trained to go above and beyond to ensure that every guest has a positive experience.
Overall, Buffalo Wild Wings is a beloved American institution that has become a go-to destination for sports fans and foodies alike. With its delicious wings, fun atmosphere, and commitment to customer service, it's no wonder that the chain continues to thrive and expand.
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Buffalo Wild Wings Contacts
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Buffalo Wild Wings phone numbers+1 (866) 704-0777+1 (866) 704-0777Click up if you have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 16 16 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 2 2 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number78%Confidence scoreGeneral Information+1 (800) 499-9586+1 (800) 499-9586Click up if you have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone numberUnited States+63 26 327 489+63 26 327 489Click up if you have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 1 1 users reported that they have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 3 3 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone numberPhilippines+1 (952) 540-2043+1 (952) 540-2043Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone numberMedia Contact+1 (952) 278-9553+1 (952) 278-9553Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone numberDirector Of Public Relations+1 (952) 593-9943+1 (952) 593-9943Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone numberChief Strategy+1 (952) 543-2227+1 (952) 543-2227Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number+1 (510) 582-5781+1 (510) 582-5781Click up if you have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone numberCustomer Service
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Buffalo Wild Wings emailsbwwpublicrelations@inspirebrands.com100%Confidence score: 100%Support
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Buffalo Wild Wings address5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
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Buffalo Wild Wings social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Buffalo Wild Wings contacts
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