Buffalo Wild Wings’s earns a 1.4-star rating from 496 reviews, showing that the majority of wing aficionados are dissatisfied with dining experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
most of my 11/17 visit
My husband, family friend and I went for supper to BWW. Got taken upstairs even though I was obviously having a hard time getting up the steps. The "hostess" saw me struggle but didn't offer to save me the struggle of climbing stairs even tho there were open tables in the main seating area. Ordered drinks. Pepsi was mostly carbonation so asked for new...
Read full review of Buffalo Wild Wingsservice
We (group of 5) people tried to order approaching bar tenders but no one attended us for almost 2 hours. When approached to manager we did not get satisfactory answers. We felt the service was pathetic and the manager was rude on us. I think they dont bother about customers or they dont have proper managers or they doing this with some reasons. Since, I am...
Read full review of Buffalo Wild Wingsdisgusting everything
Raw wings, dirty utensils, filthy bathrooms and very slow service with employees standing around. Just under $100 (including tip) for lunch and it was the grossest experience I ever had. Should not of had to pay. When I told the waitress, she said she would let manager know. When I asked him he said he was not informed. This is our favorite place but thi...
whole experience on veterans day
2 hours elapsed. Our service and experience was horrible all together. There was one bartender through the whole restaurant. My food order was wrong and my wife's food was cold. When asking for new silverware and to fix my order we were met with attitude. Response times were extremely slow and turn around time after requesting items was inadequate. By far...
Read full review of Buffalo Wild Wings and 1 commentboneless chicken tenders were not boneless
I have been a dedicated Buffalo Wild Wings customer for 20 years. I have visited at least 15 different locations and I have always been satisfied with the restaurant. From great customer service to amazing food this place is one of my favorites. Until now...Tonight I ordered the boneless chicken tenders and they were far from boneless. 4 of the 5 tenders had numerous bones in them. I can understand a small bone in one here and there but this was absolutely ridiculous. I've never filed a formal complaint like this to a restaurant but this was disgusting. I have spent alot of money on your food in the last 20 years but this is enough to make it to where I probably wont return. The price you charge for your food should match the quality of food you provide to your customers. Very disappointed.
the food
So it was my first time there n I had a amazing nice waitress I was in booth 88. So I know yall are known for your wings so we had gotten a sampler plate n the wings tasted horrid and cold the mozzarella sticks wherent cooked all the way the onion rings where good though. Anyways I had gotten a salad and it came with garlic bread but it came out to the...
Read full review of Buffalo Wild Wingsthis is about some personal issue of your staff that can affect your restaurant
I hope you will take this matter seriously. Its for the safety of your staff. There is one kitchen staff named kevin this guy is buying drugs from me but he didnt pay me until now so i decided to make this complain for you to be aware of this guy what he is doing. I can easily call a police and said to them that your staff has drugs in his pocket but i did not do that because it will cost him his life. Now it's your decision what you will do to that guy.
the food was cold, hard and I waited more than an hour
Hi my name is Elena today November 6th at 11 pm I went to eat dinner at buffalo wings with my boyfriend my daughter, my friend and her baby. We got there and sat down. We waited 10 min to get our drinks when we got out drinks we placed our order. I got a small traditional honey bbq and for the free one I got a medium sauce. My boyfriend got the wing and...
Read full review of Buffalo Wild Wingsredhead waitress and 20 yr old manager
The red head was very defensive to my daughter and 3 yr old granddaughter. My daughter apologized for her 3 yr old being ing the way and the red head got very upset so then every time she walked by she stared and gave a dirty look. Even the table she was waiting on noticed it. So i stopped her and said stopped giving the dirty looks or I was going to beat...
Read full review of Buffalo Wild Wingsasking us to move and were mean to one girl in our group
It was my girlfriends 25 birthday. We and her girlfriends and a few of the girlfriends husbands and boyfriends were enjoying ourselves. Perhaps we were a little loud. Id say yes we were. Black manager asked us to move 8 or 10. We did and 1 girl said the manager called her a big mouth slob and was crying. We didnt get our food and put money on table and...
Read full review of Buffalo Wild Wings and 1 commentbroken glass in glass of beer
Date of Incident: Sat Nov 2nd.
We ordered a pitcher of beer, a hamburger, fries and chips with dip.
My son, finished almost his full beer when he felt something in his mouth. He reached in to retrieve the object which ended up being a large piece of glass. We looked in the glass he was drinking from and saw additional pieces of glass. It is apparent that he could have swallowed small pieces but thank god not the large piece. We notified the Manager who then apologized but didn't offer to take care of our meal until I asked. We continued to stay and have a few more drinks as we were there to watch the fights. The Manager only agreed to take care of the meal and not our drinks. When asked to take care of the full bill he declined stating he only agreed to take off some money for the food. We ended up paying 20.00 of our bill which in my opinion we should not have had to pay anything. The cost is really not a big deal, but more importantly if my son would have swallowed this piece of glass, we would have needed to go to ER and most likely surgery would have followed. I just thought it important to bring it to corporate's attention. It may be noted, he initially had some blood in his spit when he went to check to see if he was bleeding. So far, he seems to be OK and the Manager did take down his name and number in case medical care will be needed. Attached is the piece of glass that was found in his mouth. I am requesting the name of your insurance company in case a claim would need to be filed.
Thank you for your time.
service
We were at a baseball tournament in Linden. In between games I took my sons team of 17yr olds (15 of them) to BWW for lunch. We sat down at 11:30am, and told the server, manager and hostess that we needed to leave at 2pm to drive to Staten Island for the championship game. All orders were placed by 11:50am. Waiting for food at 12:30, I asked the status of...
Read full review of Buffalo Wild Wingsservice
on Sat 11/2/19 I and a group of friends went in to the Buffalo wild wings for a little b day get together. We arrived a little after 4, the serves when we arrives was on point, that was until alittle before 7 when we done eating andwhere ready to get our bill and leave, because we had a sitter at home and needed to home around 7:30-8:00 pm. We have to...
Read full review of Buffalo Wild Wingsstreet tacos
My wife and I come to BWW for the beer, wings and friendly service. But what happened, we have always enjoyed the street tacos but what happened to the size? Before my wife would get one and I would get one plus wings to split. But now this is almost embarrassing to recommend to family and friends.
Is this just an anomaly at this location or are they all this small now? We're very sad about this...
Service was awful
The service is terrible... I tried two locations in tampa wesley chapel and ybor. I usually go to ybor but because I usually get ignored, no refills, a million hours to get the check, another twenty for them to take the bill. It is usually a bad experience so I tried wesley chapel that wasnt great either the lady wouldn't give us our change from paying and...
service and or food
We spend atleast once a week at bdubs but we havent been coming due to lack of good service and lac of decent food. Today was the last straw im not much of a complainef but we were seated then ignored for 15-20 min had to get up n get someone chips were chewy and greasy cheese tasted funky n waitresses had attitudes like im the problem?. This is the second...
Read full review of Buffalo Wild Wingsservice
Went for lunch about 1:30 on 10/30 Food was a little slow but not terrible, seen waitress once ask for box she bought the box and never retrurned with the check..finally went to register there was not 1 waitress on the floor or in the bar, stood at register for a good 4 mins and no one came out people behing us just left . but boy were they having a good...
Read full review of Buffalo Wild Wingsservice-awful
My family and I have been dining at this restaurant for years with lovely service and memories. This particular location hosts the University of Alabama Alumni Orange County Chapter every Saturday during football season and it has become one of our favorite things to do as a family. We have been attending these games, at this location for 3 seasons and...
Read full review of Buffalo Wild Wingsfeathers on wings
When my son checked in on the app he noticed all of his points have been used. We live in Idaho and his points were completely used from a North Carolina Restaurant. He was hacked!! The manager is great and is checking into this issue. The icing on the cake is when We Took some left over wings home to find feathers on some of them. A few is reasonable but...
server
it was me and my two other friends first time at Buffalo Wild Wings and we were excited. When we sat down our server Brian greeted us with a unhappy tone. He seemed like he didn't want to be there. So we ordered our food and got our drinks. When the food came they forgot my fries so I then had to wait long for them. When they came it tasted stale. Brian...
Read full review of Buffalo Wild WingsBuffalo Wild Wings Reviews 0
If you represent Buffalo Wild Wings, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Buffalo Wild Wings
The restaurant's menu features a wide variety of wings, including traditional bone-in wings, boneless wings, and crispy tenders, all of which can be customized with a variety of sauces and seasonings. In addition to wings, Buffalo Wild Wings also offers a range of other menu items, including burgers, sandwiches, salads, and appetizers.
One of the things that sets Buffalo Wild Wings apart from other sports bars is its commitment to providing a fun and engaging atmosphere for its customers. Each location is designed to be a hub for sports fans, with multiple TVs showing a variety of games and events. The restaurant also offers a range of interactive games and activities, such as trivia and arcade games, to keep customers entertained.
Another key aspect of Buffalo Wild Wings' success is its dedication to customer service. The company prides itself on providing a welcoming and friendly environment for all customers, and its staff is trained to go above and beyond to ensure that every guest has a positive experience.
Overall, Buffalo Wild Wings is a beloved American institution that has become a go-to destination for sports fans and foodies alike. With its delicious wings, fun atmosphere, and commitment to customer service, it's no wonder that the chain continues to thrive and expand.
Here is a guide on how to file a complaint against Buffalo Wild Wings on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Buffalo Wild Wings in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Buffalo Wild Wings. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps to effectively file a complaint against Buffalo Wild Wings.
Overview of Buffalo Wild Wings complaint handling
-
Buffalo Wild Wings Contacts
-
Buffalo Wild Wings phone numbers+1 (866) 704-0777+1 (866) 704-0777Click up if you have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 16 16 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number 2 2 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (866) 704-0777 phone number78%Confidence scoreGeneral Information+1 (800) 499-9586+1 (800) 499-9586Click up if you have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (800) 499-9586 phone numberUnited States+63 26 327 489+63 26 327 489Click up if you have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 1 1 users reported that they have successfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone number 3 3 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +63 26 327 489 phone numberPhilippines+1 (952) 540-2043+1 (952) 540-2043Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 540-2043 phone numberMedia Contact+1 (952) 278-9553+1 (952) 278-9553Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 278-9553 phone numberDirector Of Public Relations+1 (952) 593-9943+1 (952) 593-9943Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 593-9943 phone numberChief Strategy+1 (952) 543-2227+1 (952) 543-2227Click up if you have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (952) 543-2227 phone number+1 (510) 582-5781+1 (510) 582-5781Click up if you have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have successfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number Click down if you have unsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone number 0 0 users reported that they have UNsuccessfully reached Buffalo Wild Wings by calling +1 (510) 582-5781 phone numberCustomer Service
-
Buffalo Wild Wings emailsbwwpublicrelations@inspirebrands.com100%Confidence score: 100%Support
-
Buffalo Wild Wings address5500 Wayzata Blvd, Ste 1600, Minneapolis, Ohio, 55416-1237, United States
-
Buffalo Wild Wings social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Buffalo Wild Wings contacts
Recent comments about Buffalo Wild Wings company
Stolen points from 2000 miles away
Bojangles’ International / Becajun.com
88 reviews
BBQ Heaven
2 reviews
Bateel International LLC
1 review
The Barking Frog
1 review
Baja Fresh
15 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!