Shoppers Drug Mart reviews and complaints 2
View all 1539 complaintsShoppers Drug Mart - Service
Almost every time I wish to refill my prescription over the phone , it takes hours, today for example, I was booted to hold for 22 mins, then hung up on 7 times for a total including 7 times put on hold for 35 minutes and still I am unable to submit my prescription,,, I can't walk , so therefore I depend on the phone in and delivery service, this is a terrible experience for me, I'm so disappointed with this store, please help!
Desired outcome: Better phone service
Shoppers Drug Mart - store opens when the pharmacist decides to show up for work.
Don't bother checking online when a Shoppers Drug Mart opens. The staff might be onsite ready to open, but they don't open until the pharmacist arrives - even if you don't require anything from the pharmacy. Shoppers DRUG Mart. And yet the MVP of the 1077 North Service Road location in Mississauga will not respect your time. Most employees at retail chains need to be at their location before the posted time for opening to prepare the store. If they haven't arrived by 8:10am then you can't just shrug and blame it on the rain. Perhaps the first snowfall or after a snowstorm. But last time I checked, rain is regular and can be accounted for.
I'll be going to Walmart the next time I need something at 8am in the morning.
Legally, as shoppers is classified as a pharmacy (whereas walmart is not), it is ILLEGAL for staff to let you in to a shoppers store without a pharmacist on-site. Have you never been late getting to work? Grow up.
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