Camping World review: warranty repairs

We own a 2023 26rk Vibe purchased in Amarillo, Tx. We took it in for repairs in Lubbock, TX and got it back with nothing actually repaired to our satisfaction. My wife and I made a list which is still on our phones when we went in and handed it to the repairs supervisor. When we got it back a few days ago we have busted waterlines, and still no A/C in the living area.

I assumed the liabilty on the broken A/C unit, but we told them we had not winterized the unit and asked them if they would take care of it. They had the unit from 11/6/2023 until we picked it up 3/12/2024. They would not let us test the water lines at pickup time. We live 2 hours away and were already mad because some of the repairs were never done.

When we returned home I set it up and hooked up city water to the camper and started finding leaks. I have heard of horror stories about the services from Camping world, and now I am convinced most were true.

My wife and I are sorely disappointed in their warranty service and now wish we had never made the purchase.

The service supervisor said he did not know of most of the repairs requested even after we showed him the same list we had originally gave him. Then he showed me a paper I had signed that said we requested it not be winterized. This consisted of what appeared to be a stamp placed on the page that said not to winterize the unit.

We never expected the camper to be with them for over 5 months. Now we have a new camper that is not usable and broken. We both feel like we have been taken advantage of shoddy repair work and are looking into some sort of legal satisfaction. We are older and the 2 hour trip to the repair shop is taxing.