CB Courier and Delivery Services Canada Post No mail delivery/ irregular mail delivery

Canada Post review: No mail delivery/ irregular mail delivery

Kumquat of Prince George, CA

Nov 12, 2023 7:36 am EST

Featured review

Oct. 1 2023 our postal carrier changed. We still have door to door mail delivery on my street. Since Oct. 1 the carrier has only delivered mail twice. I have video surveillance to prove this. I have phoned the 1800 line three times now. twice the complaint was referred to the local Prince George outlet. A rep from there phoned me after each complaint. He didn't leave his name or title or a number to reach him at. He never seemed to read the complaint tickets thoroughly and completely missed the point of the second complaint.

Anyhow, last Friday I phoned the PG depot directly. Took me 8 minutes of pleading to get put through to the Supervisor. His name is Dave. He was angry, sarcastic, rude mean and acted like a pouty two year old child when I asked him questions. Like he shouldn't have to answer to the public. Like I had no right to be bothering him. He ended up screaming at me and hanging up the phone.

then his supervisor, Tyler funk, stood up for him and made excuses for him all the while interrogating me like I was a criminal. Filed a complaint with the ombudsman.

The thing is I have been told by the previous mail carrier, Paul, who I considered a friend, that the new postal carrier is the son of the supervisor of PG depot. I was warned that he was lazy and didn't complete his routes. That he hated dogs and would pepper spray them for no reason and not report it to the PO. that if you complained about him he would put a hold on your mail.

Now everything Paul warned me about is coming true. My complaints aboaut not getting mail are being ignored and the carrier and supervisor are hinting that my mail may be held in the future because of my dogs. Everything Paul predicted is coming true. Meanwhile, Tyler, the area Superintendent denies any family relationships (which I don't believe) and defends his buddy. No apology for screaming at me or hanginig up on me.

People, these are public servants. Your hard-earned tax dollars pay their wages. Where do they get the idea that they aren't accountable to us?

Dave and Tyler seem absolutely gobsmacked that someone actually has the nerve to complain to them and hold ;them accountable for their behaviour.

Don't put up with this crap from Canada Post employees. I am going to be following up . I want to know that Dave is disciplined; I don't need details, there is confidentiality, but if I have to hire a private investigator to find out the truth about family relationships in the depot as well as Dave's disciplinary action I will. If he is not disciplined I will be taking to a lawyer about civil actions.

enough is enough. as a healthcare worker I get hit, kicked, spit on and screamed at by my customers. If I ever spoke to a patient, family member or colleague like Dave spoke to me I would be immediately removed from service and most like terminated. Union or not.

We need to stand up to these people. We pay their wages.

Claimed loss: Two months 6 weeks worth of mail and flyersLoss of dignity/humiliated by Dave screaming at me, insulting me and hanging up the phone on me, and all I want is my mail delivered.

Desired outcome: Regular mail deliveryAccountability from Dave, Tyler Funk and Canada post including a written apology from DaveNo retaliation for making the complaint

0 comments

Add a comment

Canada Post - Parcel tracking 48

Resolved

Canada Post - fake attempted delivery, fake tracking number 12

Resolved

Canada Post - item stuck in richmond bc (up your cuunts) 6

Resolved

Canada Post - Undeliverable mail 7

Resolved

Canada Post - No delivery attempt 17

Resolved

Canada Post - Undelivered registered letters

Canada Post - mail forwarding service

Canada Post - services

Canada Post - customer service

Canada Post - Home delivery of mail

View all Canada Post reviews and complaints

Canada Post Contacts

Canada Post phone numbers

+1 (866) 607-6301
+1 (866) 607-6301

Click up if you have successfully reached Canada Post by calling +1 (866) 607-6301 phone number 1 1 users reported that they have successfully reached Canada Post by calling +1 (866) 607-6301 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (866) 607-6301 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (866) 607-6301 phone number

Click up if you have successfully reached Canada Post by calling phone number 0 0 users reported that they have successfully reached Canada Post by calling phone number Click down if you have unsuccessfully reached Canada Post by calling phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling phone number

+1 (416) 979-3033
+1 (416) 979-3033

Click up if you have successfully reached Canada Post by calling +1 (416) 979-3033 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (416) 979-3033 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (416) 979-3033 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (416) 979-3033 phone number

International

+1 (877) 632-6347
+1 (877) 632-6347

Click up if you have successfully reached Canada Post by calling +1 (877) 632-6347 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 632-6347 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 632-6347 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 632-6347 phone number

Canada Post Online Shopping

+1 (800) 563-0444
+1 (800) 563-0444

Click up if you have successfully reached Canada Post by calling +1 (800) 563-0444 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 563-0444 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 563-0444 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 563-0444 phone number

Money Order Verification

+1 (800) 565-4362
+1 (800) 565-4362

Click up if you have successfully reached Canada Post by calling +1 (800) 565-4362 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 565-4362 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 565-4362 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 565-4362 phone number

Philatelic Inquiries

+1 (900) 565-2633
+1 (900) 565-2633

Click up if you have successfully reached Canada Post by calling +1 (900) 565-2633 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (900) 565-2633 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (900) 565-2633 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (900) 565-2633 phone number

Postal Code Information

+1 (877) 376-1212
+1 (877) 376-1212

Click up if you have successfully reached Canada Post by calling +1 (877) 376-1212 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 376-1212 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 376-1212 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 376-1212 phone number

Technical Support Desk

+1 (800) 267-2797
+1 (800) 267-2797

Click up if you have successfully reached Canada Post by calling +1 (800) 267-2797 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 267-2797 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 267-2797 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 267-2797 phone number

TTY

+1 (877) 262-5762
+1 (877) 262-5762

Click up if you have successfully reached Canada Post by calling +1 (877) 262-5762 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 262-5762 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 262-5762 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 262-5762 phone number

Solutions For Small Business

+1 (877) 683-5895
+1 (877) 683-5895

Click up if you have successfully reached Canada Post by calling +1 (877) 683-5895 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 683-5895 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 683-5895 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 683-5895 phone number

Volume-Based Commercial Customers

+1 (800) 267-7651
+1 (800) 267-7651

Click up if you have successfully reached Canada Post by calling +1 (800) 267-7651 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 267-7651 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 267-7651 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 267-7651 phone number

Commercial Billing & Payment Support

More phone numbers

Canada Post emails

sellonline@canadapost.ca

100%
Confidence score: 100%

Support

andre.payant@canadapost.ca

99%
Confidence score: 99%

dave.penner@canadapost.ca

97%
Confidence score: 97%

More emails

Canada Post address

2701 Riverside Drive, Suite 1200, Ottawa, Ontario, K1A0B1, Canada

Canada Post social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 14, 2024