Canadian Tire review: Mechanics not knowing job and service lying to they customers and mechanical failures not being addressed

my name is john daniel farrell, look at my service history ([protected] and [protected] are the phone numbers) and you will notice in a space of the past two years until recently the vehicle history at your canadian tire store on two nations crossing in fredericton nb. starting at the beginning of that period my vehicle was in 4 times to get a wheel bearing changed in one month and each time i was told it didnt need it until i explained that it did and that they would do it and i wanted the part placed in my vehicle to take to the dmv. they did the job for free - on the 4th time - costing your company and endangering my life and they never put the part in my vehicle. they never do any time i ask for them and those parts are mine - not canadian tires. the work they do is questionable and whether those parts are really worn is an even bigger one and personally i find that wheel bearings are important. i have been in a few times for tires needing repair and the last time they failed to honor my tire warrantee even though it was listed on the paperwork with an inspection - it was never even looked at. i had to go elsewhere to fix my tire that I PAID FOR A WARRANTEE FOR! i go in for an inspection then and i am told i can get the work done somewhere else as they charge $25 to change a light bulb. i was also told the rotors needed to be replaced but when the other mechanic saw them they couldnt figure out why - he had changed them less than 5000 k before that. rotors should last more then i went for a heater core replacement. three times i was told it would be done. i was told once that they couldnt do it because the machine was broken. i was told it took a special machine and as such they couldnt flush it. yet i was told when they told me that they couldnt do the work that they could do a radiator flush. how can one do a flush and not do a change in the heater core? so they claimed that the machinery was broken and that they couldnt do the job. i asked if the service center up the hill had the equipment and was told they would take care of it. then i case back from from my dads funeral to find the work not done and no call to me. after your worker saying it would be handled. it wasnt. so i inquired why and talked to the service person (sara). who after a few lies explained that they didnt even have the equipment to do the job. the same job i was called three times on and verified it would be done. as stated it wasnt and sara insisted i knew when i did not. so two lies verified in one sentence kind of thing. i cannot trust your workers to do a job let alone do it right. the fact i had to take my tire elsewhere to get fixed for the leak is inexcusable. especially after sara said it was looked at. i am not the only one having this kind of service. in my conversation with this sara person never once did i raise my woice. i asked several questions that were either ignored or the answers were lies. there was a customer behind me for this entire process. as i was leaving sara addresed the next person and i over heard her explaining there was one in every crowd. i went back and explained to sara that the one in the crowd was her. the lies alone were an issue. work not being done when they claim it is is another one... was their a claim for fixing the tire when it wasnt? so now i have to go somewhere else to get a job your workers claim they couldnt do that anyone with a back yard can. their final reason for not doing the work is that the air condition needed to be voided and they couldnt do it. except the air conditioner doesnt need to be voided in that vehicle. so right now another garage is making the money and basically it is all labor. you folks will still earn the interest on the money since it is going on your card - BUT IT RAISES A QUESTION. your folks say i can get the work etc done there for free interest over two years. i can neither get the work done not will i get the 24 month free interest. so exactly how is canada tire living up to ITS CREDIT CARD AGREEMENT? one can argue canada tire DELIBERATELY refuses work for precisely that reason. the fact the serviice person got all excited at a 7.5 hour job tells me your store doesnt do serious mechanic work very often. the amount of lies tells me that your pweople there are not trrained properly. and the insults from the service person at the end tell me that you really dont want my business. i have never been treated like that in any store. and i wont be treated like that in that one ever again. i can only imagine the number of other people who have said the same as i after being insulted by someone who is LYING FOR YOU. if your garage doesnt need the money, by all means insult us who do use it. but dont expect any repeat business.