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CarCoverPlanet.com Customer Service Phone, Email, Contacts

CarCoverPlanet.com
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1.0 7 Complaints
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CarCoverPlanet.com Complaints 7

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11:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CarCoverPlanet.com Car seat covers'

Hello. I am Charles G. West, 3798 Roseboro Street, Orlando, Florida 32805

1 I wish to have a refund. The seat covers were the wrong color and 1 headrest cover was missing. And the set was for a different car.

Order # [protected]

Date 1/29/2023

2 I also mistakenly ordered a second set believing the first order did not go through.

Order # [protected]

Date 2/5/2023

Desired outcome: This has been an unpleasant experience. Please give me a full refund.Thank you, Charles G. West

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10:41 am EST

CarCoverPlanet.com Seat covers for 2003 volvo xc90

On January 5th, I ordered a pair of seat covers for my volvo. it is week three and I have not received any email with shipment details. I have tried to contact the company several times by email, the phone number directs to the website which is absolutely no help. the funds have been deducted from my account. Upon researching further, it seems as though this company has a reputation for shady business deals. there have been similar complaints as my own with no mention of any type of resolution. I wish to be refunded.

Desired outcome: refund

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SenorRodriguez
South Gate, US
Jan 31, 2022 8:23 pm EST

Update:

The company responded to my email and did send me an update with timeline for my purchase. the product was received and was exactly as expected. I was contacted several times to ensure that I had the information on my purchase. I am now satisfied with the company and would like to report that i had a positive outcome.

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7:14 pm EDT

CarCoverPlanet.com Fed Ex tracking number

I ordered car covers. The money was deducted from my account at once. I requested shipping details and was sent a bogus Fed Ex notice that said Fed Ex was experiencing problems. I think this is a scam. I recommend not giving this company your credit card information. I think it is unlikely I will get any satisfaction from them. The contact telephone number does not work either.

Desired outcome: Receive shipment or refund.

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Is CarCoverPlanet.com Legit?

CarCoverPlanet.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds CarCoverPlanet.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CarCoverPlanet.com is known for their high standards and safety. If you're thinking about dealing with CarCoverPlanet.com, it's wise to check how they handle complaints.

CarCoverPlanet.com has claimed the domain name for carcoverplanet.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Carcoverplanet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Carcoverplanet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

CarCoverPlanet.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Carcoverplanet.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While CarCoverPlanet.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • CarCoverPlanet.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to CarCoverPlanet.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to CarCoverPlanet.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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10:15 am EDT

CarCoverPlanet.com Seat covers

I ordered coverking seat covers for my toyota highlander.
Evidently they also have a reseller carcoverplanet.com that I ordered from. I ordered three rows of seats and received the third row, instead, I received two front seat sets. The order never contained the third row and after lots of pictures and numerous emails, I finally got a replacement for the third row. They sent me the middle row. Do not purchase seat covers from carcoverplanet or coverking.

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1:09 pm EDT

CarCoverPlanet.com customer service and ordering process

I ordered custom seat covers to the tune of 620.00$ they are just a retailer, when they ordered from the manufacturer they ordered wrong ones. I don't even have the option to order those ones. I'm being charged a 15% restocking fee for their mistake. No phone number to actually talk to someone and very little response to emails. Never again. Feel like I was scammed plus I waited over a month to receive

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10:50 am EST

CarCoverPlanet.com truck seat cover

I placed an order for truck seat covers December 10th 2018. I have received no communication from this company yet they charged my credit card that same day. As of January 5th I have received no merchandise and still no contact from the company after several emails trying to reach them! I will never order from them again. Terrible customer service!

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cheyenne calhoun
US
Aug 22, 2019 11:57 pm EDT

have not reciveced seat covers for my 2013 ram

ComplaintsBoard
D
2:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

CarCoverPlanet.com Failed to deliver purchased product

Terrible customer service. Negligent! Ordered from them by the specified deadline and everytime I checked their online order status it showed not shipped. Their website lists no phone number anywhere to reach them. In desperation I contacted the mfg and they confirmed my order was received in time to make Christmas deadline but they were behind. Gave me a phone number for carcoverplanet but is only an automated message directing callers to use their online system, to which they DO NOT respond.

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Blayne Hadley
US
Jun 27, 2021 7:15 am EDT

I ordered a set of seat covers from them after they assured me they would fit I had to return them at my cost of $69, and $15 restocking fee. This company is a total RipOff don’t use them you will be sorry!

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Terry Honaker
US
Apr 13, 2019 11:32 am EDT

I'm so glad I have seen these Customer comments.
Thanks guys !

Terry Honaker

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Reviewer79306
Feb 14, 2016 12:36 pm EST

I order a cover sheet for my van, the website said it will take 4 weeks, only received front passenger seat cover and one side middle seat cover. Did not receive front passenger side, middle seat(single seat) cover and back seat cover(full). Fraud company. DO NOT ORDER FROM THIS COMPANY. They charge me $390.00 for two piece of cloth. Fake Company. Do not Order

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Overview of CarCoverPlanet.com complaint handling

CarCoverPlanet.com reviews first appeared on Complaints Board on Dec 24, 2013. The latest review Car seat covers' was posted on Feb 27, 2023. CarCoverPlanet.com has an average consumer rating of 1 stars from 7 reviews. CarCoverPlanet.com has resolved 0 complaints.
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  1. CarCoverPlanet.com Contacts

  2. CarCoverPlanet.com phone numbers
    +1 (888) 820-8001
    +1 (888) 820-8001
    Click up if you have successfully reached CarCoverPlanet.com by calling +1 (888) 820-8001 phone number 0 0 users reported that they have successfully reached CarCoverPlanet.com by calling +1 (888) 820-8001 phone number Click down if you have unsuccessfully reached CarCoverPlanet.com by calling +1 (888) 820-8001 phone number 0 0 users reported that they have UNsuccessfully reached CarCoverPlanet.com by calling +1 (888) 820-8001 phone number
  3. CarCoverPlanet.com emails
  4. CarCoverPlanet.com address
    5319 University Ave. 519, Irvine, California, 92603, United States
  5. CarCoverPlanet.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 05, 2024

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