Menu
For Business Write a review File a complaint
CardCash Customer Service Phone, Email, Contacts

CardCash
Reviews and Complaints

www.cardcash.com

Learn how the rating is calculated

4.3 17 Reviews 23 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CardCash Complaints 23

ComplaintsBoard
J
12:15 am EDT

CardCash Fraudulent business!

I have purchased two gift cards from CardCash and they were not working. When I received my cards they both had zero balance! I contacted CardCash customer service and they promised to refund me, but I'm still waiting for my money. They said that I'll get my money in 2 days, but two weeks already passed and it seems like they forgot about me. They stopped replying and I have no idea when will I get my money back! Do not deal with this terrible company! It's just not worth it!

Read full review of CardCash
Hide full review
ComplaintsBoard
A
12:11 am EDT

CardCash Gift card was not working

I have purchased a gift card from www.cardcash.com as a gift for my fried. When my friend wanted to use it he noticed it was not working and there was no balance on it! I was so humiliated! I contacted their customer service and after I explained the situation they refused to give me a refund! They said that it was not their fault and refused to take any responsibility. What a scam! Don't deal with these clowns!

Read full review of CardCash
Hide full review
ComplaintsBoard
K
3:56 am EST

CardCash I haven't received card and was really sick of their promises

4 weeks ago, I bought gift card from the website www.cardcash.com. It was real scam, ‘coz I paid money and got all confirmation info. But after that some crap started to happen. Each time, these jerks provided some useless promises and excuses, but the situation has been the same. Don’t order from these jerks, ‘coz it was only waste of money and time. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

Read full review of CardCash and 2 comments
Hide full review
2 comments
Add a comment
S
S
Stacy F
US
Apr 28, 2024 9:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a $100 Chili's gift card. I tried to use it and the balance was $0. I contact cash card and was told that I did not use the gift card within 45 days. I used it a few days later. NO EXCEPTIONS!

They just kept my money, even though I did not even get a partial benefit. Very sneaky.

L
L
leah christensen
US
Jan 20, 2024 11:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My order status has been on processing payment for four days. I’m really starting to get irritated and that’s using the words lately.

CardCash Reviews 0

Looks like CardCash has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent CardCash, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About CardCash

Screenshot CardCash
CardCash is a reputable online marketplace that allows users to buy and sell gift cards at discounted prices. The platform offers a wide range of gift cards from popular retailers, restaurants, and other businesses, making it a convenient and cost-effective way to save money on purchases.

One of the key features of CardCash is its user-friendly interface, which makes it easy for users to search for and purchase gift cards. The website is well-organized, with clear categories and search filters that allow users to quickly find the gift cards they need. Additionally, the platform offers a mobile app that allows users to access their account and purchase gift cards on-the-go.

Another important aspect of CardCash is its commitment to security and fraud prevention. The platform uses advanced security measures to protect users' personal and financial information, and it also verifies the authenticity of all gift cards before they are listed for sale. This helps to ensure that users receive legitimate gift cards that can be used without any issues.

Overall, CardCash is a reliable and trustworthy platform that offers a convenient way to save money on gift card purchases. With its user-friendly interface, extensive selection of gift cards, and commitment to security, it is a great choice for anyone looking to buy or sell gift cards online.
How to file a complaint about CardCash?

Here is a comprehensive guide on how to file a complaint against CardCash on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with CardCash in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the experience:
- Provide detailed information about your experience with CardCash. Mention key areas such as any transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact it had on you.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from CardCash.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com. Make sure all information is accurate before finalizing the submission.

9. Post-Submission Actions:
- After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.

Follow these steps to effectively file a complaint against CardCash on ComplaintsBoard.com.

Overview of CardCash complaint handling

CardCash reviews first appeared on Complaints Board on Feb 6, 2015. The latest review A Balanced Perspective on CardCash was posted on Mar 15, 2024. CardCash has an average consumer rating of 1 stars from 178 reviews. CardCash has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.2
3328 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CardCash Contacts

  2. CardCash phone numbers
    +1 (800) 227-4214
    +1 (800) 227-4214
    Click up if you have successfully reached CardCash by calling +1 (800) 227-4214 phone number 0 0 users reported that they have successfully reached CardCash by calling +1 (800) 227-4214 phone number Click down if you have unsuccessfully reached CardCash by calling +1 (800) 227-4214 phone number 0 0 users reported that they have UNsuccessfully reached CardCash by calling +1 (800) 227-4214 phone number
    +1 (800) 364-0488
    +1 (800) 364-0488
    Click up if you have successfully reached CardCash by calling +1 (800) 364-0488 phone number 0 0 users reported that they have successfully reached CardCash by calling +1 (800) 364-0488 phone number Click down if you have unsuccessfully reached CardCash by calling +1 (800) 364-0488 phone number 0 0 users reported that they have UNsuccessfully reached CardCash by calling +1 (800) 364-0488 phone number
  3. CardCash emails
  4. CardCash address
    990 Cedar Bridge Ave, Ste B7 Rm 365, Brick, New Jersey, 08723, United States
  5. CardCash social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.