Casey's
Reviews and Complaints

Well to start I live in portageville missouri and after 10pm have no choice but to go to caseys and I remember back in 2013 there was a manager there that really had that place nice to go to he had a very good and helpful crew well he is still with caseys he has moved up the latter and im so proud of him he deserves it his name is richard moore. Now since he left this place is terrible employes not in proper dress and not trained well at all and most of the time after midnight there is suppose to be 2 employes and there is only 1 because the other one leaves while on the clock and goes off with friends I have seen this then they come back and do a little more work but as of today there is only 1person up there that seems to be very good at his job in the kitchen area his name is nick the rest need help bad. I actually had to tell a kitchen person how to make a taco pizza and a sub sandwhich over the phone its crazy. I really wish someone from corprate would sceduale a trip to this store or do a undercover boss thing and try to get this store back in shape the managers are not helpful so if anything is said to them it just goes in one ear and out the other.

My husband's and my Visa debit cards each have repeatedly been declined multiple different days. We have plenty of funds every time. We have contacted our bank and even replaced my card with brand new one. Still no luck being able to spend our money at either location. Cashiers are non cooperative with assisting. We have been loyal customers for many years. It's too bad we are unable to remain loyal due to your inadequate services.

I was hired by Nichol at the store located in Columbia Missouri on Clark Lane. While at this store, the FIRST day I advised Nichol not to schedule me on 8/15/2019 due to me and my gf being put out of our apartment and having to move. She stated schedule had been made already when clearly that day I came in was my onboarding day and she was also making the schedule at the time I was doing my onboarding. She promised me full time hours and I was working only part time. During my employement there, Nichol was approached more than once by myself and other employees about another employee sexually harassing them. Nichol did not take care of the issue and also stated that no one ever came to her about the situation. She also stated that I never came to her about needing 8/15 off to move. There's employees that has stolen out of the register, doing drugs and buying drugs on the property that is still working there currently all known by Nichol. When I asked for my job back later that day on 8/15, Nichol texted me and told me I could keep my job but to come and see her the next morning. I came in around 10:30am on 8/16 just for her to tell me that I can no longer work there. I feel like I've been completely lied to from the beginning about my hours I will be able to work. Myself and others have reported sexual harassment to Nichol about another employee and Nichol claims she talked to the female individual twice. I get let go or not accepted back at work because I had to move out of my place but an employee can sexually harrass me and another employee and still continue to have their job. I worked my butt of for Nichol and this company and I feel that I am being discriminated against. This isn't fair to me nor to other employees working at this store location. Me and another employee asked to relocate to another store and we were rejected in that transfer by Nichol. All I want is my job back because I feel that I did nothing wrong but made a mistake by quitting when I didn't want to quit and then was told I can have my job back just to show up the next day to be told I can no longer come back. The sexual harassment hasn't been handled and is still currently going on with another employee. Please investigate and look into these matters. Casey's could be sued for not handling a Sexual harassment complaint.

When I buy gas I always get a receipt. I like to pay at the pump so I don't have to go inside, this is the whole purpose of paying at the pump. This particular gas station never has paper in the machine. This is very irritating and I have stopped buying my gas there. The Casey's in next town always has paper in their machines, I think it comes down to lazy employees.

On 08/13/2019 around 8:30 am the supervisor disrespects me by telling me I need to find somewhere to go and go now.. I was a paying customer also... Now my wife Felicia Matthew s is a Employee of this same store... When I left the store. Becky the supervisor (threatened) Felicia and told her if I ever came back in her store she was fired... Now I've contacted my Attuerney and he told me I need to put it in black in white and we will get the LAW SUIT.. ROLLING NOW I DONT BY ANYMEANS WANT TO GO THREW THIS BUT IF SOMETHING IS NOT DONE THEN MY ATTUERNEY SAID IN 7 BUSINESS IF ACTION IS NOT TAKEN THEN WE WILL SEE U IN COURT.. have a grate and blessed day

I went into the Sioux Rapids Iowa Casey's and stood there for 45 minutes waiting for someone to make me a sub. No one acknowledged me or told me that there would be a wait. I had my two young children with me who were very hungry and very impatient. I was going to get 2 foot long meatball subs and 2 foot long grilled chicken subs. I would have spent $30 alone on subs and more with drinks and chips to go with. Instead I walked out of the store with nothing because I finally got tired of waiting.

If Caseys is famous for pizza then how does the kitchen run out of a majority of stuff to make pizza? On several different occasions I have called to order pizza and everytime I get told we are out of this or out of that. Its very frustrating to call and order a pizza and get told..we are out of beef or we are out of chicken or we are out of veggies. I even got told that they were almost out of dough and not putting pizza in the warmers. This needs to be addressed because its getting very old.

I am from out of state I stop to get fuel and your employees were very rude to me when I asked if I had to prepay her attitude was rude and wouldn't help me until her conversation was don on her cell she thought her cell was more important then her job I think her name tag said Lindsey I will never stop at a Casey anywhere and I will tell all my friends and family trust too thank you for taking the time to read my venting