Casey's review: harassment 40

After reading the report submitted by Robert B, I have decided to speak out about my horrible experience at Casey's General Store. I am a proud African American woman and will not let hateful people and businesses stand in my way of living my life. I also don't want businesses that encourage racism and discrimination to continue doing any kind of business at all.

About a few years ago, I was just leaving from my sister's house and heading back home from St. Louis. Along the way I stopped in Shelbyville and decided to stop there to get some food and a drink. The closet place I could find was Casey's and I feel so embarrassed to go in that place. I was the only customer that was in the store and I just walked in there to get a drink and got one of their sandwiches. By the way, their prices are too high compared to other stores nationwide.

When I went to the counter, the first thing the clerk said to me was, 'Hey, I don't want any trouble now.' The clerk was a white man. I told I just want to buy the drink and sandwich and that's all I wanted to do. The store manager, who was also white, was also watching us at the counter. After I gave him the money to pay for it, he gave me the money in the rudest manner and said, 'Here's your change. Now get out.' I was shocked that he said that to me and acted so rudely to me, especially in front of the manager.

But that's not the worst of it. After I exited the store, the store manager and clerk followed me out and they screamed and yelled out, 'This is a whites only business you n****r b***h. We hate your kind and we want your race to die. White Power, White Power.' They kept saying white power as I was running to get in my car. I was scared that they were gonna hurt me, or worse, beat me to death. When I got home, I called my mother and my sister and told them what had happened to me. They were relieved to hear that I made it home safe, but they were appalled and shocked to hear about the horrors I went through.

Casey's General Store is a racist business and I can't believe they're still in business. Robert B is right: They do promote discrimination and racial hatred. This is a business that needs to be stopped. I'm urging everyone of every race, color, ethnic group, and religion to boycott Casey's General Store. This is a business that is not going to change their ways and they will continue to promote hate no matter what. This is indeed a business that needs to shut down immediately. Even I recommend that everyone boycotts Casey's General Store permanently and hope that are out of business for good.

Yeah, they are a racist business. If you ever go into one of those stores, you'll notice that no a single person of either other race, religion, or enthicity works there. Of all the stores I've been to, there have been only white people working at those places. When I was leaving a store in Ankeny, IA a couple of years ago, I noticed a couple of Klansmen were talking right next to the store. Sure enough, it wasn't a surprise to me. Casey's is just a front for the Ku Klux Klan. I would contact the NAACP about this immediately before we see anymore cross burnings now that Barack Obama is President. Hurry before it's too late. Boycott Casey's General Store for good.

...I believe this was a terrible thing...but I don't think the company is at fault for employee disrespect to any person, race, or creed. I would complain to the company with the facts and I'm sure they would fire employees that operate their store in this way. This is a sad story to read...action by the company will surely be done if reported. Its a disgrace to all...and the equality our country was founded on.

GW

I'm sorry to hear that you were subjected to that kind of behavior. I can tell you however that I work for Casey's in Orion, IL and we are definitely not like that. While we do operate in a predominately white community we do have customers of all races do business with our store and we appreciate and value them. Racist remarks would not be tolerated at all. I am shocked that this happened and hope that action was taken against that location by corporate. I assure that this is an isolated incident, and not all Casey's all like this.

I am hispanc and I work at Casey's you ###!

I purchased a large taco pizza with no tomatoes. I did call the facility and Bob apologized for the mishap. This was the worse pizza I have ever purchased at Casey's Pizza. The medium sausage didn't even taste like it was even totally cooked. Store # is 2501, I believe.

Yeah... Shelbyville - 'nuff said! Casey's runs their business in the midwest in small towns... The small towns are generally heavily populated by white people - and thus it may seem that only white people work at these chains! That was a horrible experience, I'm sure - however, the company cannot be held responsible for the employee's remarks! That sounds very serious, I really hope that you took some type of action because if you didn't, then that was a stupid decision! Essentially, I hate people who complain and aren't willing to do anything about it! I don't care if you're black, white, red, or blue... If you complain about something, you'd better be willing to do something about it. And since you said this was a few years back I'm assuming you didn't... Shame on you!

i to work at a caseys and yes after one hour we throw the pizza away so people dont complain they got dried out pizza, but i guess it doesnt matter because either way people complain, also yes we have mostly white consumers but do have black and hispanic too, they are all treated with the same respect we would all want no matter where we shop, I really don't believe this happened to her I believe people like t stir up trouble and since barack in pres. they like to stir it up even more get over youreself go back and have the station pull up the video survelanice and then we might belive it because believe me caseys is fully taped every where

Okay, i work for a Casey's as well, and yes, I'm white and so are the other employees there. However, we are most certainly NOT racist at our store or to our customers whatsoever. I am so sorry that you had this experience, and I hope that you contacted the corporate office about it, but like others here have said, this is just one isolated incident and it's not like we at Casey's are trained to be racist or anything like that. Sorry to disagree, but at least the Casey's I work for and the ones in the surrounding area aren't racist.

Casey's general store has a credit card which states that you can save up to ten cents a gallon on gas, what they don't tell you is that you receive nothing until you have a $20.00 balance on your card, so no discount until you have earned the $20.00 rebate, which is really deseptive advertising.

I went to caseys in Alexandria IN. a couple days ago and 2nd asst. called me a dick for no reason. I told store manager- MARTINA FIELDS what she said to me and she told me to JUST BEAT IT! NOTHING was done about it. The employees are all very very rude to customers. They do not even know me to call me a DICK, I just went in there to buy a pack of smokes.

Yeah I strongly agree with Chris. The employees at the Alexandrie store mainly the management treat customers like crap. One of the managers there told people that my family was living out of my car. Whos bussiness is it if my family is living out of my car, Not all of us are special enough to work at caseys. times are hard and my misfortune should not be there entertainment.

I am an assistant manager of a Casey's in Mo.Our whole staff is white, and some people have been there as long as 25 years. One woman I work with has been there 7 years and has the WORST customer service skills I have ever seen. She is rude to customers, she is racist, we don't have many people of other races come in because it is a very small town with the majority of the town being white but that is NO EXCUSE. I recently moved here from a big city, I have been in a relationship for 8 years with a black man and the minute my co workers found out they have been treating me differently.
Multiple customers have complained about this woman to my manager, and nothing is done so I tell them to contact corporate and even give them the number. They call and complain and nothing is ever done.
Plus Casey's is pretty horrible to their employees, you have to beg for your vacation time, and most of the time you lose half of it because the manager will make excuses as to why they can not give you the time off requested.
Also the DO NOT GIVE BREAKS... I work 9 hour days 6 days a week and on the 7th day I am blessed with only a 7 hour day. And I never get to take a break.
Also night time employees get the shaft, we not only have to wait on customers we are also responsible for ALL THE CLEANING bathrooms parking lot washer buckets garbage sweep mop buff floors, stock cooler bag ice make sandwiches for next day make dough the list goes on and on and we have to keep store operations going at the same time with only 2 thats right TWO employees on the shift, while days does NOTHING...
If I didn't need a job I would quit, my father is very ill and basically on his death bed and do you believe we had a girl do a no call no show so she could get some d*ck from her recently paroled boyfriend, and the next day she came to work like nothing had even happened and SHE STILL HAD A JOB?
But I can not get anyone to fill in for me so I can go see my father who is dying?
Casey's is [censored].

i live in a small town in Indiana my wife works at Casey's she likes her job been there 3 years but her boss is so mean if she has something to say it does not matter how many people are in the store she yells at the top of her lungs at them and you can go any where in this small town and they one say that she should not do that i am going to have my wife quit Casey's because she comes home all upset if the boss is having a bad day every one in the store is i worked in management for 7 years and that behavior was not aloud she has went to the boss over and it was like talking to the wall i told my wife that this is harassment and jobs are hard to come by these days but what do you do my wife has been out sick maybe 4 or 5 times in the 3 years when they need her to work she does because we need the money i hope some one reads this and let me know what they think?

Yet another classic case of a company that thinks along the lines of money. someone close to me works at a Casey's.There management there is horrible. cant seem to order enough from week to week or keep enough change handy and gets mad if called to tell that they need change. Manager outside takeing a break smokeing on cigerette while lot is filthy and her employess are lucky if they even get a break. manager also talks bad of employes to the other employes.this is a store in iowa . wonder if all the other ones are like this one ?

I had worked for Caseys for several years, and was recently fired for "not doing my job" although I know the work was done when I left that night. In all the years I worked there I only had one yearly evaluation and was told I could not have another one because our profit was down to far. One day out of the blue they called me into the office and told me they were transferring me to a store miles from where I lived and currently worked, I explained to them I did not have a car to get to there and could not transfer, and would understand if they had to let me go. They told me that if I did not take the transfer that I would a voluntary quit, and that I would not be eligible for rehire or unemployment benifits. So I took what little money I had saved and purchased a car. The crap that the company puts their employees through is ridiculous two people to work the whole store and a list ten miles long of things to do and no possible way to get them all done in a 10 hour shift and still be able to help the customers, and not to mention all the expired food products that manager at several stores tell their employees to sell so they don't lose profit. I have boycott casey's and so has everyone I know!

I have worked for the company for several years now, and just recently when the store was redistricted, was when things got bad. Some may blame it on the economy but I believe that it stems from lack of training, education, and direction. A companies strength and growth relies on the staff. If the staff is not happy then the customers see and feel that when they walk into a store. Which in turn, makes them view the store/company negatively. I have managed for over 10 years now (not just at Caseys) and even though as a manager you have stress, you try to not push that stress onto your co-workers. I am guilty of this at one point in time. But I also recognize the hard work and effort that employees put forth for the store, and acknowledge their efforts at maintaining the store. I have seen and heard how some employees are treated at other stores from managers exchanging stories, and it makes me thankful to know that I have great employees. Even though unrecognized by some higher-ups, you still have to remember that it's a corporation. They have guidelines and standards for a reason. My question is, why is it that some are held accountable for an action but in the same respect, another is not? In the years that Ive worked at Caseys, Ive seen 3 different area supervisors. Two were great! One not so much. You want professionalism and ethics in a store, then it starts with management. If a supervisor does not have either of these qualities, then unfortunately it's going to filter down. You develop lack of trust, professionalism, ethics and unprofessional conduct. You may have noticed that I havent disclosed the location of said store, it's because of the possibility of repocutions. I don't care for confrontation and try to keep it calm, but when push comes to shove, I will speak up. At my store, I was presented with a situation of having to possibly terminate an honest, hard working, respectable employee. They reached the end of there shift and wanted to eat something before they left. Mind you, it was the end of their shift and they were still clocked in. Policy states that while you are clocked in, you may recieve an employee discount on food and beverage. The employee took a bite of pizza set the piece of pizza down and handed the cashier money to pay for their slice of pizza. The unfortunate event occured when they were observed consuming the bite of pizza "before" purchasing it. All in a matter of seconds. She was approached by the person observing her and they requested to see her reciept. The reciept was not in her possesion at the time and was then accused of stealing said piece of pizza. But yet, in the same respect of possible theft, lets promote someone in another store, who was seen stealing gas from this same store. Or lets promote someone who sold $500 worth of gift cards to a customer and took a personal check as the payment, another no-no with caseys. (the check bounced by the way, and the employee knew the customer and knew it was a bad check) and when the employee found out they were going to have a corrective action, they walked out in the middle of their shift. Oh and lets not get on the subject of supervisors having family members whom are managers of a store they are in charge of. Another no-no per policy. The list can go on and on. I appreciate all of you that have taken the time to read my vent. But for every negative there is a positive. I've been able to provide for my daughter and myself while working for Caseys. I've purchased my first home by myself while working for Caseys. And Ive employed some hard working, fun, and cheerishable employees in the years that I've worked for Caseys. All in all I guess you could say it hasnt been to bad lol

I worked for Caseys for four years. I was an asst. manager for 1 yr. and then manager for the last 2 yrs. I got fired while on a FMLA. It has been over 8 months and I still have people coming to me and complaining how awful the store is since I left. I treated all employees, customers, and vendors with respect-apparently Caseys doesn't like that. They are constantly changing policy back and forth and keep the employees guessing on which way to do things. I was told that I treated my employees too good and had them spoiled by making sure all shifts were completely covered and tried to keep them on set schedules. According to this company managers can switch your hours and shift without even giving notice or consideration to the employees. If you enjoy gossip, backstabbing, lying, and treating others poorly, this is the place for you!

As a former Store Manager at Casey's General Stores, I think you are absurd in your complaint. I have NEVER heard of such a thing. When I was the store manager, I employed people of many races so to make a blanket statement that all Casey's are racist is false and a horrible thing to say. I highly doubt that just because you walked into the store they thought your were going to make trouble. Come on, this happened in 2009, not 1950. Get real.

On November 18, 2013 at approximately 3 P.M. I was terminated from Casey's General Store, Haysville, KS. All over a change in posted scheduling which had me off for Thanksgiving like I requested 3 weeks prior. On November 15, 2013 I returned to work after 2 days off to find the posted schedule had been totally changed and I was working from noon to 6 P.M. I asked the Assist Manager who I should call to work for me, I called that person and she stated she would have to ask the manager. Approximately 15 minutes later the manger called me intoxicated. Told me not to be calling anyone else, that I was working Thanksgiving, and that I should not leave notes asking for certain days off that the days she gives me will be good enough. Before she hung up on me she stated that I need to choose my family or my job and by Monday. (November 18, 2013) When I got to work (Monday) She told me to come into her office, I said I have nothing to say, she stated she did and to come in. I clocked in and went into her office, where she asked me well your family or your job? I said family at which point she told me to "Get the hell out of my Store!" Assuming that meant I was fired I did just that to avoid confrontation. 2 weeks later I'm informed by unemployment that Casey's said I quit I advised them that's not so cause my husband is unemployed and I have to work. Or there is no Christmas for the kids and grandkids. I was informed that Casey's said I walked out. I told them I was told to get the hell out, what else could I do? They advised me that they the unemployment, would have to investigate before there would be any pay out of unemployment and to keep doing weekly settlement's. Here it is 7 days till Christmas and still no unemployment or job, all because my former boss gets to be a bully, and abuse her power. I would like to ask folks to take their business else where instead of feeding the power kick of management there at Casey's in Haysville, KS.

i just left my job in the morrison casey and i loved it things were going real good then bang . they hire this 33 yr old women who i thought i got along with things went a long i would see her and ask her how it was going she would make comments like the managment are bad and i just would move along well one morning we got kidding around and i touched her barely and fact not sure i did around the breast area and made some comment about the girls i think and i told her right then and there i was sorry ok so i had a feeling she wasnt ok so i told her a gain later and she said oh i never gave it another thought so i think we are good i turn around and she files a sexual assult on me i was just shocked so i see her again at work im crying and she hugs me again and says they made her so tell me why were those charges not dropped well i ask why and the answer was cause she had allready filed on some 22 yr old man i just found out who that was and i had a employee who seen my deal with her told them it was nothing like she let it to be and so i was told i more or less suck it up or leave i leftt but sure would like that off my record and i cant believe they dont care to hear you out so if you want someone gone at caseys you just call h&r and make up what you want they will be gone still cant believe this im a 55 yr old women never had a problem like this and to top it off now the manager there is saying i left cause i couldnt deal with this really they really have the right to tell other employees i thought it was suppose to be private had to vent i know it wont matter but i feel my side got told

I pulled in to Casey in Bonne Terre Missouri. I needed to use the restroom . When I walked out of the restroom I started to walk through the aisle to walk to the front door to return to my truck. Half way up the aisle a clerk stopped me and pointed her finger at me and said" You need to wait here we have a police officer coming to speak with you". Standing there in shock I wondered what I have done . The clerk said that I have stole gasoline from here twice. I looked at her dumbfounded as I had not purchased any gasoline from there. She stated that there is a truck like yours that stole gas from us. I told her that my truck is a diesel and I can not burn gasoline in it. She asked me if that was my truck outside them proceeded to walk towards it like it was hers. She walked around my truck and asked where does it say diesel on it and why do I only have one plate on my truck. I explained to the accusing dumb woman that I have a 3/4 ton truck and I'm Missouri if it's registered over a certain poundage that you can only have one plate on your truck. I went in to explain to her that my truck is a 2008 Ford F250 and the word diesel dose not appear in that vehicle. The woman still didn't believe me as she was hell bent on the idea that I had stolen gas. I then started my truck for her and her eyes went wide open and her jaw dropped. About that time the police showed up and blocked my truck in. The dumb clerk quickly apologized and told the two clerks inside that it wasn't me. I told the idiot that you people do not sell diesel and she told the police and myself that it was a big misunderstanding. I told the clerk that there was no misunderstanding you just assumed that it was me. It amazes me that some people are so dumb that they can't pick out different vehicles on a camera.. Esspacely when you have different plate numbers. When I went in there I didn't even park at the pumps for the simple fact that I have no reason to I pulled up to the parking spaces at the front of the store. As the police were there I told then the same thing that I told the clerk and they realized very quickly that it wasn't me. And the embarrassing part is I know one of the police officers. I left Casey's feeling mistreated, falsely accused and upset. I feel like I was treated like a common criminal by a business. I felt like that clerk had no right to walk around my truck scouring it to see if I stole gasoline. I later called The Better Business Bureau and the Casey's Complaint Line

worst experience at casey's carry out pizza, told mgr. at store in Baxter Springs pizza had no sauce, burnt and 3 toppings when in fact i ordered a supreme. toppings on pizza were also burnt.[She infact called Baxter Springs kansas police to have me removed for life] officer said nothing WE did, she 9manager) didd not want us back for life. Tonya Kipp in Baxter Springs, knsas

After reading these comments I now realize that visiting this site has cost me four dollars and change since I WILL NOT return this tud of a sandwich I bought early this morning out of fear for the kitchen employee being reprimanded. The nice young lady that works over nights has ALWAYS made food I have ordered fresh for me to pick up and is very nice to me, as are the employees but I have SEEN the managers act like total ### when speaking to employees (degrading, sanctimonious, and demeaning comments). In fact the air and tone of the management has on more than one occasion made me very uncomfortable and had I not know that it would have caused more trouble for the employees being berated I would have come to their defense. The picture is of my "roast beef and cheese" sandwich that has maybe two ounces of beef and a freaking single slice of big eye swiss (this sandwich is supposed to be made with cheddar, perhaps the employee is being forced to use what they were provided) and the meat is obviously off (I work with fresh beef at my job and this crap is completely caramelized which means it is teaming with bacteria). I have in the past frequented this location as to avoid wallmart, but now I will just buy overstock from my employer and make my own sandwiches.

I worked for Casey's in [protected] and I recently went to reapply and when Millie was contacted she told the manager a flat out NO DEFINITELY NOT I would like to know why? I was a good worker went in anytime someone called off. I have been clean and sober for 6 months. I would like another opportunity with your company. Feel free to give me a call [protected] I don't know what her issues are with me but I feel everyone deserves another chance.

Casey's I was in your Cadiz, KY store today. I ordered a Italian wrap wow what a joke I could have put the meat and all the vegges in one hand and still had room, the meat was as thin as a newspaper and this is what I payed good money for, the wrap was like chewing cardboard. I don't mind paying for something but when I get rip off I don't like it and I believe others would agree. Ya'll should be ashamed of taking advanaged of your customers I have been trading at that store ever sense it was built and this is how Ya'll treat your customers. I"ll sure think twice about buying anything inside the store. Ya''ll have very friendly people that work there but thats about all. Thank You Chuck Venable

Worker saying i smell while other customers are in the store when im no where near her

every time i go into the wheaton MN caseys, the pizza crust are never done and the whole pizza is gross

I went and bought a large pepperoni pizza at the Casey's in Sesser Illinois and that was the worst pizza I have ever gotten tasted bad looked horrible the dog won't even eat it looked like they just threw it together then they told me 25 minutes and it was at least 15 more minutes I was very disappointed

There 1 cashier ask me every time I buy stuff from the store to made a donation to Muscular dystrophy foundation no other cashier ask me that.

I was recently at the Casey's in montezuma iowa. I only get fuel at Casey's. I stopped for fuel and 7 pumps were completely bagged off. Very hard to get fuel after work when only 4 pumps are in working order.

I am a 69 year old woman who shops the Casey's store at 1200 North 10th in Lincoln NE. Last night I went in was not greeted or thanked when ask for a bag and told him he didn't have to be rude. He continues to call me a racist said I called his family the "N" word all because he's butt hurt in the neighborhood. I have a son 53 who is half Mexican, I have a 32 year old grandson who is mixed, I also have a 8 year old son I adopted who is white black and mexican and you call me a racist. You call yourself black Chris but you see you're not you're mixed so don't drop the racism card. And as far as the "N" word never called anyone that in my life until last night and it has nothing to do with color it has to do with your attitude. I spend a lot and I mean alot of money at Casey's but I will never spend a penny or walk into another Casey's as long as they let that kind of people get by with treating customers that way.