Cash Crusaders review: Returned stove

I bought a Defy stove for R2499 on the 28th of December 2024, picked it up on the 29th of December and returned it of 30th of December for the following reasons:
1. There was a misunderstanding on the 6-month warranty, I thought the stove had a separate factory warranty of 2 years.

At first, I wanted to exchange for a lay-by of a new 4 plate from the shop, but I was told that was not possible. After a lot of disputes between me, my father and the Store Manager, we decided we needed a refund for the stove so we can be able to purchase a new stove somewhere else where we going to be granted a 2-year warranty for the stove. The store manager indicated that this was also not allowed, but I could not understand why as the stove had not been used and was returned on the next day and within 7 days.
the manager advised that he was going to take the issue up to his superiors, I left the stove at the store. When I came back on the 2nd of Jan 2025, I did not receive any positive outcome.