Chaturbate
Reviews and Complaints

There was this day that I decided to buy some tokens to both try and experience having to give some tokens to a cam model that I adored. However, I was not aware nor was I told that that purchase I made had a hidden subscription linked with it. I only knew that fact after 4 months due to a deficit in my monthly budget. I would have known such subscription existed if such information reflected with my Chaturbate account, but no, they don't bother showing that. After thoroughly checking through my bank passbook, there I discovered that such amounts were done by MMBILL.COM, and I immediately researched what it was and found out about it being Chaturbate's "discreet" billing system - which now I call their discreet stealing system!

I tried unsubscribing from it manually through my account but I couldn't find any links or info regarding the said subscription. They don't steal cheap!

good my username is bouncetitsdeeax, my account was banned now three months and do not understand why I came over email and the same answer: we have reason to believe that you have violated our rules, I am on this site for five years, I made contributions to the site and were even times when I was on the first page, do not understand why they are banned, if I'm wrong I take, I'm sure that each model has wrong but I did so badly to be banned?

She's playing with me she ask me for money and she give her phone number she wann to see me i was flying to bogota she name is luz elena barahona vega that works name is jlo she is too facke

This site’s staff and/or partners (Colombian studios) hacked my devices last year and this year. They stalk my personal life outside of sex work. Slow up my traffic, deletes my gainned followers to keep my fan count low, tampers with my feed and computer which is a violation of federal law. I’ve contacted BBB and the FBI as well. Shortly after banning my account December 15th 2021 from being harassed to the point of mental breakdown. They attempted to harass me even further by contacting me on fake phone numbers etc. They even verbally attacked my daughter to the point where I had to wash my computer clean to new, change my phone number and my phone. When I returned 6 months later everything was fine until I stood up to bullies 1 day on cam. That day as I performed with over 500 visitors in my chat they deleted every single follower that I’d gained. They discriminate depending on nationalities, standards of beauty whether customers love us or not. They under-pay and/or provide less traffic to their least favorites while still taking %50 of what we make. This site also allows Colombian studios to hack and tamper with models and customers private information.

On April 28 2022 $39.99 was charged to my bank account. I did not approve or request this. I am asking for a complete refund and do not charge anything else to my credit card or bank. I am the only person who has access to this account . I am 73 yrs. old and have no interest in your smut. If there were any other previous charges credit all of them. I can be reached at [protected]. Paula Ruth

In April 2022 I was permanently BANNED from my account, for NO VALID REASON! I had not broadcasted in over a month prior to this banning taking place. I had only logged in to access my account and to view other models. I do have over $500 in tokens that I am not allowed to access which is now theft! I have no access whatsoever to anything of mine that is in my profile, no access to my photos and videos no access to my payout history which I need for taxes. This is wrong and not lawful and I will push this to the full extent of the law. What makes it even worse is that you are pretty much told that most likely you will not get a response from anyone due to being banned, and there's nothing really you can do about it. That is the most unprofessional thing I have EVER heard in my life! To not be given an opportunity to have a discussion with some one about the issue, to not be given an explanation as to the WHY behind the decision, and to be downright ignored and then ROBBED, IS FOUL! Worst managerial practices I've ever witnessed take place.

On 20/04/22 I agreed to pay a certain amount, specifically 150 tokens, for services by a model "freakymariaxxxx" and then she refused to give those services and requested more. I have provided screenshots of our dialogue below.

I have been a good customer and visited Chaturbate daily, spending hundreds of dollars every month. When I attempted to sign on April 14, 2022 in the afternoon I found out that my account has been banned. I honestly have no idea why this has happened, plus I still have 1500 tokens outstanding. I have sent numerous emails requesting clarification of the ban and what can be done to rectify the situation. I have received their standard reply indicating that I would hear from a customer service person shortly, it is over 24 hours now and no reply.

Hello support, maybe you can help me? The following email is to file a complaint against the model: Franci Nicol Galvez Toro who previously worked with us (the studio is: rubenstudio) on the account: sweettcandy_

She currently works with the account: _tokyo01

This model left us owing more than 1500 dollars which we lent her to pay her rent, we insist that she pay but she does what is not with her, please we ask you if it is possible to suspend this model from chaturbate, we see that she is working with another studio and she is doing good in the site but she doesn't want to pay.

Thank you very much for your attention!

Now seems there banning users for no real reason and ignoring there attempt to contact

After last year's ban spree on models

Should of seen it coming to this

Never had a open camera and always attempted to follow all the known rules

Was polite and kind liked by many

Then to be ignored with no solution or reason for banning my profile and locking out my collection of very expensive private shows

Have never felt so betrayed or invested so much in a company to be lost instantly with no response or even a reason

10 years and 100000$ completely lost to a horrible company and there way of doing currently do business

Was unexpected ban during a chat about Chaturbate new tag and transferring of followers from old to new

, I am here to file an appeal for the RE-REVIEW of my said violation. Because I know for myself that the document I submitted is authentic and I did not commit serious violation of terms. I believe that the CS assigned to banned my account is not aware of the old version of passport in the Philippines and just relued on tye false report of other person. Ive been a verifued model for almost 2 years with the account Paloma_Boombastica and the cs verified the submitted document which is authentic and true, and out of the blue get banned for tye reason that the documents did not comply to the tos of the platform after it uploaded in my account for 2 years? Mistakenly recognize my passport or just because of other model false report is not fair on my side because I work hard for it and my conscience is clear. I am a good person and I dont deserve to to be treated unequally. I still keep fighting my right because I am confident that tue documents submitted are all valid and authentic. I hope you lend me some ear and grant this request. I work hard to this platform. I am willing ti supply necessary proof of authenticity of my documents and submit a notarize from the attorney to prove its authentic. And I hope that u dont rely on the false report of other model instead conduct further review and investigation. I really know that someone reported me falsely to ruin me and make my life miserable. Please I ask you to Re-Review this case and I can supply necessary documents to support my claim. I deserve fair justice. Thank you very much

Miss_Paloma_Boombastica — [protected] and [protected]

Paloma_Boombastica — [protected] and [protected]

I just tip 300 tokens to a user by the name of : sifiacat_112

She promise me to perform my request and ask for 300tokens.

After she receive 300 tokens she banned me straight away.

Please refund my token and banned her from the site.

My user name is Jameshorney69

My email add is [protected]@gmail.com

been on cb for years, usually support helps out for most things only a few times i have i just given up but this one has me furious. logged in 3-12-22 to my otheraccount2021 find out my account has been banned with the message 'We have reason to believe that you may have violated our terms of service.' contacted support saying that i haven't been online to be banned and please advise to which i got the response that it is a permanent ban and may not get an answer back due to permanent ban. 'termination without warning'? this isn't right and i don't even broadcast. or how about that i wasn't even logged in for weeks? how am i not able to get an explanation to this? how about the fact that they might be actually wrong? never mind the tokens i still had in my account, this just isn't right.

I had my account banned without notice for “violating the TOS” that I have made sure to follow, this company then stole over $100 that I had earned in this time. What a scam of an awful site.Taking advantage of people doing their advertising to bring viewers to this site just to ban the streamer and steal their customers/money. Y’all should be ashamed.

Mistakenly banned account without reviewing documents submitted and just banned without proper investigation (just listen to fake report of member of model) Kinly review Paloma_Boombastica and Miss_Paloma_Boombastica.I really feel bad because i did not violate the rule on chaturbate and feel bad because they mistakenly banned account which is my livelihood just because they like it.I hope i get justice for this.

I also see some banned model in cb in ambercutie page being unbanned by punker barbie the representative of cb. and she was just being selective who she helps and skip others,i dontknow if she doent really like asian.Well i hope im wrong

Hello my username in cb was Paloma_Boombastica and I got banned last june 3,2021 accusing me that I submitted fake passport which is not true, I know that my enemy a model here too desperate to ruin me and makde a fake report to support. I submitted the passport which is the old version at that time and soon to be renewed. Without verifying the authenticity they banned my account right away and didnt not engage with me anymore. I got new renewed passport and made new account which is Miss_Paloma_Boombastica and upload new version of passport issues by DFA after a year they banned it again because they traced my old account or someone reported it again. Even I tried to prove them wrong and the decision was a big mistake the cs support remain deaf and curtailed my right to be heard. I contactrd punker barbie in ambercutie website and post thread about it but she seems skipping my post and resolved other banned model in chaturbate and lifted their banned. So I notice that I feel descriminated because im asian and I feel I have no rights to complain. Been working in cb for years and I think they dont care if they terminate u in the platform without reason. I also noticed descrimination and racism

2nd of March 2022

We agreed for me to tip 150 for a password show and she told me the password in our chat after i tipped. The password was wrong and she stayed in the password show for about an hour. Clearly she knew I was not there but still locked me away. Thus i lost 150 tokens for nothing. She then banned me from her room

The user is called "prestigekikay98"

02/25/2022

I tipped for pm and her page was acting up I was telling her about it and trying to tell her that I read her bio and the info was just repeating and I wasn't able to type to her, she appeared to be confused but instead of resolving the issue she just asks me if "I'm okay?" balls up her face and bans me. Imagine your site was full of models doing this accepting money/token and not understanding something and just banning people when they get bored or confused, would you come back to that site.

I sent an email 5 days ago to get my account verified and still no response. I read somewhere that usually the latest that they would respond was within a 48hr window, but obviously that's not the case since it's been 5 days. Maybe I'm being impatient or they might be bombarded with a backlog of emails but 5 days is way too long to be waiting.