Cheapfaremart
Reviews and Complaints

Perfict! Good servis, quik refund, overall just trustworthi and grate!

Site is good. I like how it's cheap. I recommend it to others.

Site good for cheap fares. I book ticket with agent. He help me lots. I like and tell others. Thanks for help.

omg, like seriously, my experience with Cheapfaremart was the worst ever. They charged me a whopping $200 just to refund my ticket when I cancelled it. And get this, the airlines said they don't even charge anything to refund a ticket. What a rip-off!

I agreed to a ticket price online when I made my reservation. They sent me an email with the same price, but they charged me more than what I agreed to. They charged me $53 more. This company is not trustworthy. I wouldn't recommend them.

I had a really bad experience with Cheapfaremart, LLC. Their customer service was super rude and unhelpful. I needed some assistance with my purchase, but they didn't seem to care at all. I bought my ticket on March 3rd, but when I contacted them about a problem on March 10th, they were no help at all. It was really frustrating and I wouldn't recommend them to anyone.

I booked a trip with Cheapfaremart, LLC for $755.00, but when I got my statement, it was $783.77, which was $34.00 more than what I was quoted. It took me 4 weeks of emails and calls to get my refund, which was a hassle. But now, I see a charge of $818.77 on my card, and when I called to ask about it, I spoke to the same person as before, and they didn't give me any explanation except that they had already refunded me $35.00. I'm a little worried now because I've never had this problem with any other travel agent before. In the end, my airfare ended up costing me more than if I had just gone directly to the airline.

I called CHEAPFAREMART.COM yesterday, on 10/10, to cancel my flight with Qatar and get a refund since they offer flexibility until 31 May 2022. My departure date is 12/7, and Qatar changed my flights. They said that the refund penalties are waived, and the refund amount will be credited to the original form of payment. However, the Cheapfaremart agent asked me to pay an additional $300.00 via credit card to process the cancellation and was unsure if Qatar would refund me. I just want my flights canceled and a refund of $1064.35 to the original form of payment.

I had a bad experience with Cheapfaremart, LLC. My flight kept changing and they called me early in the month to ask for more money, even though it wasn't my fault. I received more than four emails, each one different from the last, about my flight connection and departure time. I tried to contact them via email and phone, but they asked me to pay a fee. After talking to them earlier this month, they waived the fee and scheduled a flight. However, when I recently contacted them to confirm the flight, they said the same thing as before: "We are sorry to inform you that your flight has been rescheduled by the airlines. We regret any inconvenience caused in this regard." They didn't give me any directions on how to find an alternative flight.

I want my money back! I booked two tickets to Pakistan with Cheapfaremart, but had to cancel due to some issues. I've been trying to cancel since October 1st, but they keep giving me the runaround. They won't refund me, even though the flight isn't until late December. I've been trying to get this resolved for weeks, but no luck. I finally had to do a chargeback through my credit card company, and Cheapfaremart promised me a refund if I reversed the chargeback. I agreed and sent proof, but they still haven't refunded me. Every time I call, they say the "guy working" on my case isn't available or they need more time. They promised me a refund, but still haven't given it to me. I attached the email and chargeback reversal for proof. I just want my money back!

I had a bad experience with Cheapfaremart, LLC. I wanted to change my flight due to COVID-19 restrictions, but they refused to give me a refund and tried to charge me a rescheduling fee. I contacted customer service twice, but they were not helpful. They told me to call the airlines and said that I would have to pay extra to reschedule. When I called the airlines, they said that I had to wait for the cancellation from the agency. I made a 3-way call with United and Cheapfaremart, and United agreed to waive the flight change fee. However, the customer service representative from Cheapfaremart was not helpful. He tried to force me to take United only and lied about not being able to book ANA flights. He also charged me more than what was listed online. When I asked to talk to a manager, he said that one was not available. Overall, I was not happy with the service and felt like they were trying to make me pay more to cover their own costs.

I purchased two plane tickets from Cheapfaremart.com on 5/17 for a future journey. I had to cancel them in June due to changed plans. The tickets cost $1,696.96, charged to my credit card. A cancellation fee of $200 per ticket was imposed, totaling $400. The company agreed to refund $956.96, representing taxes and fees. I consented to the refund via email. The refund was reportedly processed on 6/30. While the cancellation fees were promptly charged, the refund never appeared. After a prolonged wait, I contacted the company on 8/19 but received no refund. Repeated inquiries yielded the same response: the refund was processed, and I should check with my bank. My bank confirmed no such transaction. Despite providing evidence to Cheapfaremart.com, their customer service, including Canton S and supervisor Abel Y, reiterated the refund was processed. My bank filed a dispute but received the same transaction screenshot from the company. From August to January , my attempts to resolve the issue were met with silence or the same unhelpful response. On 1/20, after threatening legal action and consulting my attorney, I called the company. Abel promised to investigate but ultimately replied with the same message. I am now escalating the matter through my attorney. My credit card company has been supportive, but without a transaction record, their ability to dispute is limited. Despite multiple confirmations from my bank of no transaction, Cheapfaremart.com has shown little concern or effort to trace the missing refund.