Chevron’s earns a 1.8-star rating from 364 reviews, showing that the majority of energy consumers are dissatisfied with fuel and service.
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Gas pump # 7
When I used the Gas Pump # 7, it asked me if I need car wash and I pressed "NO", but when the receipt printed, there was a charge of $16.99 for "Reg Wash Early Bird". When I went inside to complain and ask for refund, the cashier asked me to come back later in the day. This is quite unacceptable. First of all, this sneaky charge shouldn't have happened. If...
Read full review of ChevronSafety Issue
I was filling my tank with diesel and the pump was going very slow. I waited in my car for over 10 minutes. I noticed that there was kitty litter around the pump. When I went to take out the nozzle. The diesel had flowed out down the side of my car and a huge spill. I have pictures. The attendant inside would not help. He just said there were paper towels outside. I feel that this was a safety issue.
Employee
To whom it may concern I had an interaction with an employee at store number 359777 employee refused to give me a name however he kicked me out because i accidentally used the wrong card and it declined. Employee was extremely aggressive and didn't even have a mask on. I was called a broke [censored] [censored] and he told me and my fiancé to choke on dicks.. extremely unprofessional then hit my fiancé with the door. And refused to let me use another card to pay for my gas. Employee is not fit to be working customer service and is a danger to your corporation. And we are getting a lawyer and pressing charges. Then the employee started to yell and say I stole something when I had a card in my hand to buy gas. He knows I did nothing wrong and isn't in a state to be working with people. Not to mention my fiancé has surgery earlier that day and pushed her while she was in crutches. Then proceeded to call us black [censored]es to make it worse. Chevron is known for their good gas and I have never had any issues. I have most of what happened on video and emailed corporate. Please watch the video recording from 12-10-20 around 6 pm and you will see how unprofessional your employee is.
Debris on property
There is utility pole down that is broke in two pieces on the property of the store in the grassy area. Pole has been there for weeks. Not sure if it is hazardous, however, does not look safe. Possibly not the responsibility of the store owner/operator, yet someone could be notified to remove from the property. I frequent this establishment often and the pole is an eyesore. Does need to be corrected.
Read full review of ChevronEmployee
I am writing this to complain about an employee of Chevron, whom is currently doing an apprenticeship at Barrow Island.
how do i go about this ?
Discount offer
Dear sir,
I am facing two errors during entry of careem portal customer discount offer.
First of all both vouchers (bike & car) are identical so we can not easily differentiate among them. Bcz there is same voucher.
And the second major error when we enter (anti counterfeit code) many times it does not accept and verified it so entry in careem portal incomplete and we suffer.
So kindly give me proper guide line and help out regarding these issues.
Location:283-c main boulevard pia housing society, lahore.
Name: shahroom
Mob: [protected]
I'm complaining about two workers
I'm complaining about a worker name Emmanuel today at 4:40 PM around in about a worker told me to move my car and I told him I'm gonna move it right now let me buy this lottery ticket and I'm gone the other one work I don't know his name he kept pressuring me and I told him I'm gonna move right now I've been coming to the gas station for years well Emmanuel...
Read full review of ChevronCustomer service
I was at one of you stores in Gilroy Ca today on Leasely ay 4:46pm The employees did not honor my safety during m visit. I told them by addressing the number of customers aloud in store during coronavirus. All they said was they do not listen but they failed to tell customers verbally about it at all!!! I was so upset.
Read full review of Chevrondrive through touchless car wash
atleast 2 months ago i complained to the station attnedent about the car was not putting out soap and now today i use it agin, same thing plus it skipped the spotless rinse cycle .I had to go home and rewash the dam thing to get the dirt off your lousy car was didnt get .
Read full review of Chevronterrible all way around
I went into the snack schack to use the restroom after I filled up with gas. Both restrooms were closed. I was told that there was a restroom out the door and up the stairs. I went up the stairs, then had to go through the truck stop also owned by Chevron. There was grease where tractor trailer rigs had come and gone. By the way it was cold outside. I finally found the only restroom. There was a line of 3 people. I waited, went inside to a very unsanitary restroom. When I came out there were 3 people waiting and all were pissed.
I have been a Chevron customer for over 65 years. I have never been in a Chevron station that was this bad! I am sure it is a franchise. I think that Chevron should immediatley have a plumber and at least one rep from Chevron see what the hell is going on. Don't you inspect the stations with the Chevron name on It! I WANT TO HEAR FROM A CHEVRON EMPLOYEE OF WHAT AND WHEN THE PROBLEM WILL BE RESOLVED AND SOON. IF I HEAR NOTHING, I WILL TELL THE SERVICE CLUBS I BELONG TO, MY FRIENDS AND FAMILY AND ANYONE WHO WILL LISTEN ABOUT THIS INEXCUSABLE EXPERIENCE. WHEN WILL I HEAR FROM CHEVRON? OR IS THIS ALL TALK, NO ACTION FROM WHAT I THOUGHT WAS ONE OF THE BEST CORPORATIONS IN AMERICA.
gas not received
On 01/30/2020 at 9:06 am I had to put at least $10 in my tank until I could go to my usual Costco location. I pulled up tot he station and the first gas pump on the side closest to the Store on the right facing the library I put in $10.38. While filling I smelled a strong gas odor but did not see any spillage. The pump did not print or as if I'd like a...
Read full review of Chevronemergency 911 responsiveness
While gathering recyclables at 4490 Central way in Fairfield, Ca. I was assaulted on camera by two individuals near the fuel pumps one grabbed an punched me and the other stated he had a firearm a gun. Eventually they realized that they were on camera and got back in their separate vehicles and drove off and left the scene. I in turn reported it to the...
Read full review of Chevronemployee
As I pulled into high desert chevron on Montgomery and Eubank there was employee smoking a marijuana pipe outside the front doors, I walked into the store and waited at front counter for about 4 minutes before the employee named Chris walked in. As he checked me out I couldn't help but notice a horrible Oder that was on him and his nails/teeth were...
Read full review of Chevronowner running a nightclub in his video poker room
This is happening every weekend inside a Chevron Station in Opelousas in the already crowded video poker room and the owner takes part of the partying and drinking while no one is actually watching the front of the store because he works by himself so he gets one of his trusted customers to look out for any incoming customers so he can go run in video poker...
Read full review of Chevronsomething smells bad
Somethings smells really and like a dead animal or something and it's a disgusting &unsanitary and the smell is also really bad for people who go there and for people who work there I think u all should check your gas station because the smell is really bad and that can get someone sick that works there or that just goes to put gas or buy something.
Read full review of Chevrongas pump malfunction.
Pumping gas at pump (#1)…. gas suddenly began to over flow out of pump. Did not leave the pump unattended. Assumed cutoff valve would stop when tank was full. Made station clerk aware of situation. Please advise if this is an issue that should be addressed by station owner. Gas station located @923 Lee Street, Atlanta GA. My recpt # is E/3977906. Happened on Sun 10/20/19
Read full review of Chevronuse of restroom
To whom it may concerns,
While traveling from FL to GA today, my bladder is full, I look for rest area I don't see any. As a pregnant woman I cannot hold my urine. As I see the Chevron, my husband and I stop at store location 2758 US HWY 27 Lake Placid FL and ask Liz, the cashier if I may use the restroom. She tells me I must be a Custumer to use the restroom in a rude manner. I tell her I'm pregnant and I need to use the restroom. She yields and said "I don't know if you pregnant you have to tell me you pregnant" I replied and said do I have to tell you I'm pregnant for you to let me use the restroom. She hands me the key finally. I was not the only person she was being rude to in the store but I am not getting into the other persons'
If in fact that it is the store policy for the restroom to be used only for customers, I'd like to see that policy so next time I won't stop to Chevron again for anything.
At the end I did purchase something to satisfy her and "the policy" if there's one that states that
Attached is the receipt
Thank you
gas
Re: 301 Bearss Ave, Tampa, Florida 33613, United States Please investigate the service station located at 301 Bearss Ave, Tampa, Florida 33613, United States I made a cash purchase of $20 worth of gas on Tuesday, September 10th at one of your service station location. The owner cheated me by starting the meter at ($9.99) The pump stalled twice restarting...
Read full review of Chevronpetroleum
On July 10, 2019 I purchased diesel fuel from the Chevron station listed above. Not even a mile from the store my truck started losing power. When I pulled in the the yard my truck lost complete power and I was unable to start my engine. After further investigation of my own it qas found to be something other than diesel in the gas tank. I then went to the...
Read full review of Chevronhealth /wellbeing/safety
For a company that prides itself for being in the forefront of Health and Safety, it's astonishing to find that they have employees who have DUIs. All they have to do is look into those who manage their Health and Wellness department in San Ramon and pull their driving records. These people go around telling others of the importance of safety meanwhile they have unsafe records; do the talk but don't do the walk!
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Chevron emailseconner@chevron.com100%Confidence score: 100%Support
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Chevron address6001 Bollinger Canyon Rd, San Ramon, California, 94583, United States
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Chevron social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 18, 2024
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