Menu
For Business Write a review File a complaint
Chevron Customer Service Phone, Email, Contacts

Chevron
Reviews and Complaints

www.chevron.com

Learn how the rating is calculated

1.8 1 Review 363 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Chevron Complaints 363

ComplaintsBoard
B
10:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron credit card rip off

Chevron card holders beware! I was working on assignment in the san francisco bay area and use my chevron oil company card or used to. I was not aware that chevron allows its dealers to charge you 10 cents more per gallon for using their (Chevron card) at a station. I inquired with chevron oil company why this was allowed they stated that they can not control what the dealer does. I advised them that the dealers are ripping off chevron card holders by charging an additional 10 cents per gallon for each transaction. Chevron refused to even offer me a refund for using my card at their stations. If you figure that you fill up 3 times a week 20gals each fill up which is 60 gals of gas times 10 cents per gallon or an additional $6.00 per week or $300.00 per year. Not to mention the cost of interest on the card! It is just another way chevron and it's dealers are ripping off the customer. Most customers do not realize this is even happening to them. I think that chevron and it's dealers should charge the same no matter what card you use! I thought this was illegal! I guess not. Please boycott chevron! Do not use their product, card or visit a dealer who sells chevron gas or products! Chevron does not care about its customers, the dealers do not care about customers either! If you have another oil card use that company, otherwise go to arco and pay cash, it will be cheaper in the long run! Hey chevron play fair, make your dealers play fair, and why do you not answer customer complaints? Too big, too powerful, maybe if you lose longtime customers like me (Over 30 yrs) then you may get a clue! Then again maybe not!

Read full review of Chevron
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
12:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron predjudism

This morning I woke up for work in a pretty good mood.. UNTIL I went to the local Chevron on Springhill Dr and Linden.. I was in a rush and forgot my wallet this morning but remembered I had my food stamp card in the familys coupon holder in the glove box... So i walked in to buy a drink for the commute to work... As I went to the counter to pay for the item I let the cashier who also happens to be the owner know that I was using an EBT card .. He said "that he did not except it''.. So very kindly I asked why not and he said "I dont' believe in EBT" I said don't believe in it what do you mean? He then said "I work to feed my family.I Get up in the morning and go to work to feed them." "EBT is for lazy people that don't wanna go to work." Now I'm a single father of 3 children and one of over 30 million people in America that recieve this benifit to help me provide for my family during these hard times. Not only do i recieve Food Stamps but I work 40+ hours a week to provide for myself and 3 young growing children... Now I realize that EBT does not HAVE to be accepted everywhere but I wanted the community to be aware of the ignorance in this man. Maybe he should consider how much revenue he is losing and read up on AMERICAN laws. I wonder why & if this man of asian descent would come to this country and use our funding for his business when clearly he think's so poorly of the american government & there programs. Please feel free to let the people of Hernando county know this information.

Sincerely,
NOW having bad day at work

Read full review of Chevron and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
notax
diberville, US
May 09, 2012 3:26 am EDT

What kind of drink were you buying with our tax dollars? Were you trying to buy an energy drink or soda? That is not what EBT is meant for.

K
K
kyoung79
Spring Hill, US
Oct 30, 2011 2:08 pm EDT

Just so you know this Asian was born in North Carolina, so he is an American, and he did not use any Government money to open the business. I am a customer of Tim, Haye and TC's and I have known them for years and I do not believe that he told you that in a rude manor. I do know that they do not except EBT, but that is his right. If you don't know the facts please find out first before speaking.
KYoung

ComplaintsBoard
N
8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chevron claiming I was a winner of 500k pound

Dear Sir, I would like to clarified about the company below as they claimed that I was won a 500K pound.
Chevron Petrol Development Company England
Chevron International Lottery Company,
Customer Service Department,
1 Westferry Circus, Canary Wharf London,
England, E14 4HA, United Kingdom

Sadly, I was paid the courier service (known as Globex Courier Service, Mr. Smith Gray/ [protected]@hotmail.co.uk) for GBP230.00. equal to MYR1, 251.70 in Ringgit Malaysia. but the winning parcel can't delivered as it was stuck at Inland Revenue Authority and I have to pay Tax Fee payment amount 2, 250.00 GBP @ + MYR11, 025.00as a non Resident of the United Kingdom. Since that I told him that I can't afford to make the payment, He wanted to come over to my country to handover the parcel personally and ask me to promise him to pay the payment once I get the parcel. I am afraid that I am one of the victim of this case.
What should I do. Please assist me. Thank you very much.

Yours faithfully,
Norsidah Adam
p/s : I still kept the proved of the transaction.

Read full review of Chevron and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
M
M
mariam hamidu
TZ
Sep 17, 2011 12:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HI:
Iam Mariam from tanzania so is there anything like that or notcause even me i receive the same massage

ComplaintsBoard
B
5:17 pm EDT

Chevron high gas prices

I’ll never get tired of complaining about gas prices, especially after getting ripped off at Chevron today. I would’ve gone to QT, but I was kissing that red line “E” a little too close, so decided to pull in to Chevron. Paid $2.60 a gallon…cost me $32 to fill up. Drove home and passed the QT where regular was $2.49 a gallon. Not even 2 miles apart and they are ripping me off! I was not happy. It’s only a couple bucks difference, but still when you’re pinching every penny…2 or 3 bucks turns into 10 to 15 bucks in a month when you’re filling up your tank 4 or 5 times a month. Come on Chevron! QT is a much nicer gas station than you are! What are you doin to me?! Baaaahhh! Okay…I feel better now.

Read full review of Chevron and 9 comments
Hide full review
9 comments
Add a comment
M
M
Murthy.M
IN
Jul 02, 2012 12:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TO CLAIHOW M MY PRIZE MONEY

L
L
luisiscool
Livermore, US
Dec 07, 2011 4:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Here in Livermore California its $3.59 per gallon for the regular gas, $3.69 for the midgrade, and $3.79 for the premium.

T
T
ThisIsM
Meridian, US
Sep 09, 2011 4:39 am EDT

Yeah it's almost $4 here!

R
R
Rogerisgreat
Havelock, CA
Sep 06, 2011 12:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

last year same week I just looked up I kept records for all 2 years...

IT WAS 2.76 first week of Labor day of 2010, what the hell is going on?

What state or what are your gas prices? Please report here!

J
J
jbfirebird
nowhere, US
Sep 06, 2011 12:47 am EDT

good thing that there are multiple gas stations and the ability for free will to use any gas station you would like.

A
A
Aggravated shopper
albert city, US
Sep 05, 2011 11:02 pm EDT

$3.49 a gallon in here and I am in Northwest Iowa would LOVE to see $2.60 a gallon here

A
A
Aggravated shopper
albert city, US
Sep 05, 2011 11:00 pm EDT

**** $2.60 way to fat fingers here

A
A
Aggravated shopper
albert city, US
Sep 05, 2011 10:59 pm EDT

$3.60 a gallon? I would be so happy with that.

R
R
Rogerisgreat
Havelock, CA
Sep 05, 2011 9:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Where the heck do you live! What state? Please do tell

we are paying 3.50 a gallon here in Utah! 4.20 in LA come on tell us!

ComplaintsBoard
N
2:02 pm EDT

Chevron scam

Dear applicant,

This is to inform you that we have many employment opportunities openings in chevron oil company limited uk, cluk, united kingdom the management has decided to fill up all the positions with foreign international reputable and experienced. these are the benefits:1. five bedroom flat duplex 2. free medical & travel insurance 3. ten days leave / break/ vacation after every 90 working days 4. flight fares (air tickets) 5. free education scheme to expatriates children/family 6. free toyota camry year 2008 model (company car)

Send your complete updated cv/resume and your passport number through this e-mail: eng. [protected]@engineer.com
Note: we will forward a copy of practical interview letter online after filling the job application form! and if you are among the successful candidate. you will do two week training before you resume on duties fully here in london.

We wish you good luck.
Eng. james cole
Head, exp. employee relations
Chevron oil company limited uk
1 westferry circus
Canary wharf
London, e14 4ha
Tel: +[protected]
E-mail = eng. [protected]@engineer.com

Email 2
Job vacancy
From: "chevron oil company"

Dear applicant,

This is to inform you that we have many employment opportunities openings in chevron oil company limited uk, cluk, united kingdom the management has decided to fill up all the positions with foreign international reputable and experienced. these are the benefits:1. five bedroom flat duplex 2. free medical & travel insurance 3. ten days leave / break/ vacation after every 90 working days 4. flight fares (air tickets) 5. free education scheme to expatriates children/family 6. free toyota camry year 2008 model (company car)

Contact and send your complete updated cv/resume and your passport number to this email [protected]@engineer.com, contact person: eng. james cole tel: +[protected]

Note: we will forward a copy of practical interview letter online after filling the job application form! and if you are among the successful candidate. you will do two week training before you resume on duties fully here in london.

Dr. conrad bester
General manager; hr, compliance
& communication london, united kingdom
1 westferry circus
Canary wharf
London, e14 4ha

Email 3
Chevron oil & gas company job application form
From: "eng. james chevron oil company"
(193kb) | chevron_oil_company_application_form. pdf
Compensation and benefits. pdf

Kind attention

This is to notify that chevron oil and gas company, uk, human resources department have crosschecked your cv and we have been noted about your past experience and educational qualifications as was listed in your cv. we really appreciate your past experience in the field you’re applying.

Therefore, we have decided to proceed further with you as one of the chevron oil company new foreign employee, wherein, we hereby attach the job application form and the compensation and benefits as one of proceeding step pertaining to the procedures of the chevron company rules and regulation and we instruct you to print out the attached form, fill it accordingly with your personal signature and forward back the duly filled copy of the form via same email.

Kindly, find the attached form and do the needful immediately to enable us proceed further with other procedures and please note that for every applicant of chevron company, be informed that chevron company does not require any money from job applicants, only expenses that could be made during application is the compulsory uk work permit fee and visa fee which is paid by the employee before arrival to uk in respect to the british laws, we will not be responsible for your visa and working permit preparation fee. therefore, we decided to disclose it to you earlier, so that you will prepare yourself for your working visa and permit preparation fee as you fill the form and the practical interview letter will be sent to you as soon as we receive the duly filled copy of the application form.

Directed by,
Chevron oil company, uk.

Read full review of Chevron
Hide full review
ComplaintsBoard
K
11:01 am EDT

Chevron scam

I have used and been happy with the Chevron FleetCor card with our business for several years. It was easy to keep track of mileage with vehicles and never had any issues. Then, at the beginning of this year, came the Universal Master Card. Our options with this card were extremely unclear. The options for recording mileage were not programmed into the new card and after multiple calls to customer service and many reissued cards the issue was never resolved.

In finally speaking to a supervisor to see if the issue could be resolved in mid March, she proceeded to tell me that they work with much larger companies than ours, but were unable to meet our needs. She then abruptly told me that I need to go back to using the old FleetCor Card. On March 17, I called back, paid the small balance owed and requested to close the account. Since then, I have received two statements stating a balanced owed on an amount owed that was paid back on March 3.

I spoke with someone in there finance office, earlier this month, who claimed to have corrected the issue and permanently closed the account. I cannot do business with a financial institution with such limited service and pure customer service. It has been four months of headaches and frustrations.

Read full review of Chevron and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sailermate_NYC
New York City, US
Oct 05, 2010 8:50 am EDT

Your email account has won you the sum of ($852, 000.00) in the on-goingChevron/Texaco poverty alleviation program 2010.
1. NAME IN FULL:
2. ADDRESS (IN FULL):
3. NATIONALITY:
4. AGE:5. SEX
6. OCCUPATION (POSITION HELD):
7. HOME PHONE & MOBILE NUMBER:
Verification Number:(CT-222-6747, FGN/P-900-56)
CLAIMS PROCESSING OFFICER:Mr. Ray David
EMAIL: payoutservice0302@yahoo.com.hk
Phone: +[protected]

this was sent from

From: Guy Ramon (gramon@scu.edu)
Sent: Tue 10/05/10 5:42 AM

ComplaintsBoard
P
5:39 pm EDT

Chevron scam

From the chevron/texaco oil company
Reply-to chevron.[protected]@gmail.com
To
Date thu, oct 2, 2008
Subject 2008 chevron winner

The chevron/texaco oil company
1092 chevron layout, wuse zone 2,
Wuse, abuja. nigeria.

The chevron/texaco official prize notification.

You have been selected in the on-going chevron/texaco award held this october 2008. we the promo booard are pleased to inform you that you alongside four(4) othetr lucky winners have been approved for a payment of $200, 000.00 usd. (two hundred thousand dollars) in cash. note that this promotion is mainly aimed at alleviating poverty, it is also aimed at encouraging internet users worldwide. this email is randomly sent to five people worldwide. if you did receive this email, it means you are one of the five(5) lucky winners. your verification number is:
(ct-222-6747, fgn/p-900-56).

This promotion is held to mark chevron`s aniversary. you will be required to fill out your information in the below given form and send it to the funds release officer in west africa, as this is co-sponsored by the federal government of nigeria and the pepsi corporation. please find his contact details below:

Claims processing officer:
Mr. kenneth davids
Email: chevron.[protected]@gmail.com
Phone: +[protected]
You are also advised to provide him with the under listed information as
Soon as possible:

Name in full:
Contact address:
Age:
Nationality:
Occupation:
Phone:
Fax:
Mobile:
Sex (m/f):
Annual income:
Remarks about chevron/texaco:

We are glad to have you as one of our luckly winners.

Yours sincerely,
Mr. chike madu.
Online co-ordinator...

Co-sponsors of this online promotion are listed herein: shell oil company, pepsi corporation, and the federal government of nigeria.

Read full review of Chevron
Hide full review
ComplaintsBoard
B
2:59 pm EDT

Chevron lack of customer loyalty

On Saturday, June 4th I made an attempt using my Chevron Techron card (which I have had since 1976) tp purchase gas. I was surprised to find my card was being denied and I could not get gas. My wife did remember shad had forgotten to send in payment (her brother had just died)and here we are at a Chevron station, a chard holder since 1976 (35 years)and could not purchase gas because we missed one payment. I was dumb-founded that we were treated in this manner after being a long time card holder. When we got home we got on line and made the payment that night, so the money is not the issue.

The issue is that after a 35 year history with Chevron, we could not even get customer service to remove the HOLD on this card so we could get gas. Fortunately, we were close to home because had we been out of town and on the road, Chevron was not even willing to help even though we have a long history with them.

Read full review of Chevron
Hide full review
ComplaintsBoard
L
11:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A friend of mine who gave me this e-mail address told me that I can send a complaint I have about a racist that you have working at a chevron in Vancouver WA! I am extremely upset about 2 of the people who work at the chevron located at this address, 610 Northeast 99th Street, Vancouver, WA 98665! I went in just to buy a pack of cigarettes and this rude...

Read full review of Chevron
ComplaintsBoard
J
3:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went to use my VISA to purchase gas and entered the ZIP code then the pump wouldn't work. I went into the store and the attendant asked for my card. I said no so he asked for cash. I went out pumped and pumped $25 of gas and got the remainder of the cash back from fifty. When I returned to the car I noticed that the pump had a new charge on it for $126. My...

Read full review of Chevron
ComplaintsBoard
S
6:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron rip off

I bought a 50.00 Chevron gift card instead of using cash. This 50.00 card can be used at Texaco and Chevron stations. The sign for the gas showed 3.55 a gallon for cash or Chevron credit card. So the attendant took my card and turned on the pump for 50.00. When I got to the pump the price was 3.60 instead of 3.55. After pumping the gas I went back for the receipt and asked why I was charged the extra 5 cents a gallon and was told it is not cash or credit card. How can a gift card not be considered cash when you buy the card from them with cash. never again will I get gas there or buy a gift card. I tried calling Chevron to ask why the extra charge and was given number after number to call and never got a live person to help me.

Read full review of Chevron and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
JKDE
US
Jun 14, 2011 2:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

A $50 Chevron gift card should be treated the same as $50 cash.

ComplaintsBoard
I
7:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chevron appointment letter

I got an appointment letter, I want to know the authenticity of the letter, I cheched company web site I cannot find any e-mail address to post an enquiry.
It will be appreciable if you can help in this matter. company address is
Chevron nigeria ltd
2 chevron drive, lekki peninsula
private mail bag 1282 lagos,
Nigeria west africa.
telephone: +234-[protected]
fax: +234-[protected]
mobile: +234-[protected]

Read full review of Chevron
Hide full review
ComplaintsBoard
E
1:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron scam job offer

I recently received a job offer from Q-West Consultants, Aberdeen - address is fake and so are the company. copy email below - the job offer letter from Chevron was very good with the stamp etc at the end - but when you feel the job offer is too good to be true it normally is. They want you to purchase insurance to obtain visa, this is crap NICON Insurance Nigeria site is very poor and this alerted me. Luckily I already have a good job but others wont, also I have family already employed by Chevron in Angola so I was able to make enquiries, this scam is being investigated by Chevron already. Hopefully the ### will be caught and charged and thrown in prison! Also email from Immigration lawyer attached - name alerted me - Mr Goodluck Nnaji, ha thats a joke no such luck for him if he's caught and I doubt he is a real lawyer - I've asked him for confirmation of where he studied law given that Im also a Lawyer, haha no reply so far.
Email:
Congratulations you have been found suitable for the position to serve in Chevron Nigeria Limited .

You are expected to resume site by June 6th 2011.you are also expected within two weeks to have rounded up all immigration matters with the accredited immigration consultant here in Nigeria.

This will enable us to have enough time to provide the necessary documents (expatriate quota and cable visa) needed by the Nigerian embassy, so that you can be invited officially for visa.

Upon completion of the immigration consultant process with the Nigeria immigration service. funds will then be made available to enable you take care of your flight ticket and travelling expenses after Chevron Nigeria Limited (CNL) have confirmed the approval of your resident/workers permit, cable visa and expatriate quota letter from the immigration lawyer in Nigeria.

Attached is the letter of appointment as you are requested to put down your signature on it and send a copy to us.

The immigration lawyer will contact as soon as possible.

Thanks for your anticipating understanding.

Faithfully,
Mr; Van Mark
Deputy Managing Director
Q-WEST CONSULTANTS LIMITED.

Lawyers email:
NNAJI CHAMBER & ASSOCIATES
Address: 101 Aba Road
Port-Harcourt Nigeria.

ATTN: SIR

I am Barrister Goodluck Nnaji Immigration Consultant Mandated by Chevron Nigeria Limited to assist you on the immigration procedures.

There are three stages involved in the employment of expatriates in NIGERIA
1, Request for cable visa
2, Application for subject to regulation visa (STR VISA)
3, Regularizations of stay.

Firstly before I proceed with the application to the Nigeria Embassy in your location to give you a STR VISA, I have to first of all get your Expatriate Quota Approval Letter and Cable Visa from the Nigerian Immigration service (NIS) here in Nigeria.

You are to send me the following required documents so that I can make an application for you with the Nigerian Immigration Service (NIS) for the approval of your Resident/worker's Permit, Cable Visa (which is a per-requisite for STR Visa) and Expatriate Quota.

1. Proof of vaccination against yellow fever.
2. Medical fitness report (HIV, HEPATITIS B)
3. Expatriate traveller’s insurance policy certificate
(ETIP)
4. A scanned copy of your international passport.

Once the Nigerian Immigration Service (NIS) has approved the request for cable visa, it will be forwarded to the Nigeria Embassy in your country that will issue you a S.T.R VISA. The regularization of stay is done here in NIGERIA on your arrival.

THE EXPATRIATE TRAVELERS INSURANCE POLICY (ETIP) COVER, is a mandatory requirement by the Nigerian Immigration Service (NIS) this is because the policy is a prove that you are medically fit, to work in Nigeria and also it is a per-requisite to renew your resident/worker's permit every year.
The ETIP have benefits to the tune of $1, 950, 000.00(ONE MILLION NINE HUNDRED AND FIFTY THOUSAND US DOLLARS) and the duration is one year, it should include benefits for loss of luggage, repatriations, medical, permanent disability and death etc.

The preferred insurance company by the Nigerian Immigration Service (NIS) is NICON INSURANCE PLC.

Attached Form is the Nigerian Immigration Services cable visa form; you are to go through it carefully before filling it properly. On confirmation from the Nigerian Immigration Service (NIS) for of the approval of your cable visa, expatriate quota resident/worker's permit, it will be forwarded to the Nigerian Embassy in your location you will be invited from the Nigerian Embassy in your location for a brief interview for your S.T.R visa. These are the vital procedures which you must adhere to because it is in accordance to the" Expatriate Statutory Laws of the Federal Republic of Nigeria.

Best Regards,
Barr Goodluck Nnaji.

Read full review of Chevron and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
H
H
Hydrous
Cambs, GB
Apr 22, 2011 7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Too true, I have a good job but some may be duped into parting with money DON’T.
I am in the trade; no company is going to employ you without an interview, as a minimum by phone.
The higher the salary the more hoops you have to jump through. 
If it is to good to be true it is too good to be true!

ComplaintsBoard
L
7:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron prize $2000000

I win a prize$2000000 in ongoing chevron petrol- anniversary-2011 I nedd to know how much money i rev. I dont pay any money for misla. pros.

Read full review of Chevron and 13 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
R
R
raghavks
IN
Jun 26, 2011 8:38 am EDT

I recieved a message that I won 20, 00, 000/- on chevron petrol anniversary. Please send me the details of this message on dis no :[protected]

D
D
david villa
IN
Jun 23, 2011 5:58 am EDT

I recieved a message that I won 20, 00, 000/- on chevron petrol anniversary. Please send me the details of this message

S
S
S.K TUYA
IN
Jun 18, 2011 3:39 pm EDT

Please send me the details of this message my email idtuya9775@rediffmail.com mobile number [protected]

R
R
rahul prakash
IN
Jun 02, 2011 8:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have got sms that i have won 200000dollar from chev please intimate details my no.

A
A
abhyusth sahu
IN
Jun 02, 2011 8:12 am EDT

your intimation for selecting me for a 2000000$ in ongoing chevron petrol anniversary 2011 is received .now i cant understand about your message sent to me on +[protected] or mail me at sahuabhyusth@yahoo.com
please send me the details of this message

S
S
srikumar kabi
IN
May 28, 2011 11:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

this is srikumar kabi.i got a sms from the above company that i have won 7, 00, 000.great british pound .but they want we send 37ooo to their account for clearence.How true is this?send to my gmail srikumarkabi@gmail.com...

V
V
vikas bhushan bhardwaj
IN
May 13, 2011 2:33 pm EDT

this is vikas bhushan bhardwaj. i won $500000 as an airlet sms states. how true is this. i am asked to mail mrjamesbush011@hotmail.com for this.

K
K
kapoor singh
IN
May 06, 2011 5:10 pm EDT

your intimation for selecting me for a 200000 in ongoing chevron petrol anniversary 2011 is received.now i cant understand about your massage sent to me on 91 [protected] or mail me at kapoor.singh.812@gmail.com.
Please send me the details of this message.

J
J
jecksjoseph
IN
Apr 27, 2011 11:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

your intimation for selecting me for a 200000 in ongoing chevron petrol anniversary 2011 is received.now i cant understant about your massage sent to me on [protected] and say what i need to get this money

S
S
SACHIN DANGE
IN
Apr 26, 2011 3:08 pm EDT

I ALSO HAVE RECEIVED THIS MESSAGE, , BUT I CAN STRONGLY SAY THAT IT IS ABSOLUTE FRAUDNESS

ComplaintsBoard
R
9:38 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron excessive interest rate

Imagine that you have a chevron credit card, , use it for gas every now and then, , but always make a payment on time never late, , in May 2010 i owed chevron 280.00 and the interest rate was 19 % i know its high but i was ok with it cuz i
used the card, , to my surprise, , in June of 2010 i owed chevron, , 508.00 what the heck, , i didn't even use the card in may, , hhmmm, , i started going over my statement and low and behold, , my interest rate jumped a whopping 10%, , i called and ask why and how could they do this, , , the operator told me, , well we can just do it, , i have since quit using my card, and will never use it again, , i am tempted to never pay off the bill, , and am still contemplating that scenario, , , although i am an honest person and did like i am supposed to do when I owe a bill, , CHEVRON COULN'T HELP BUT FEEL THE NEED TO STEAL FROM ME, , , , wonder how you would like it ? yeah your a big company and i'm a peeon, , i see how it works, , it would be nice if you gave me a break and took the 300 i actually owe you and wiped off the 200 you added on just cuz you could, , thanks, , Rhonda

Read full review of Chevron
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
1:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron unfair credit reporting/ credit line closure

This company closed my credit line, blocked my account from online access and last but not least reported negative information on my credit report to reduce my credit score.
I have called and written formal letters to this company of disputing these charges to no avail.
To shorten the story, They have illegally and unethically prevented me from using my open account, blocked my
online account and reported to three credit reporting agencies defamatory information that has negatively affected my credit score.
I will continue to dispute these actions and report them to all Bureaus to investigate this company to the fullest extent of the law.
This company should be shut down and put out of business. For their excessive use of unfair and unethical business practices and derogatory credit reporting practices.

Read full review of Chevron
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
5:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yes i Shopped On December 09, 2010 And I Was Asking Info About A New Product And The Cashier Named Sherry Was Very Rude About Explaining It The She Told Me It Was Self Explainitory and then I Heard Her Comment On It To Another Employee About It Like I Was Stupid Or Something The Cashier That Checked Me Out Apologized For This Behavior And She Was As Sweet...

Read full review of Chevron
ComplaintsBoard
V
2:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Tuesday Dec. 7th, around 3:00pm I sent my boyfriend's father to drop off my car at the repair shop. The tank was empty so I gave him a $100 bill and we agreed he would only fill up $10 - just enough to bring it to the shop. He arrived at the Chevron at 945 Brunette Ave, and asked them for $10 regular gas and handed the attendant the $100 bill. The...

Read full review of Chevron and 1 comment
ComplaintsBoard
E
10:14 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chevron verification of (scam) email

Dear help desk support worker,

Last Saturday I received the following e-mail by a Mr Clay T. Helder stating:
Your email has won you $852, 000.00 Send Contact Details to Mr Ray David,
email: [protected]@yahoo.com.hk

I then contacted Mr Ray David by e-mail and today (Sunday 28 Nov.) received the following reply:

THE CHEVRON/TEXACO OIL COMPANY
1092 CHEVRON LAYOUT, WUSE ZONE 2,
WUSE, ABUJA. NIGERIA.
Tel: +[protected]

Dear Beneficiary,

Congratulations once again on behalf of the Chevron/Texaco. We do believe that your cash prize of $852, 000.00 USD ( Eigth Hundred and Fifty two thousand Dollars) will be put into good use for community, educational and business development. On Behalf of the Screening Committee of Chevron/Texaco, we wish to formally announce to you that you have successfully passed the Email Screening and Verification Matching Test conducted for the five (5) online winners in your Category. Hence you are therefore cleared, your cheque has been issued and you can now claim your donation.

Fill your choice of delivery in the space provided below so we can send you futher instructions on how to make the delivery payment to any of the courier company you choose:

RECEIVERS NAME:
DELIVERY ADDRESS:
COUNTRY:
YOUR TELEPHONE/MOBILE NUMBER:
DELIVERY OPTION:

All necessary documents that will facilitate the clearance of your cheque in your name has been processed.
Your parcel contains the following documents:
1.WINNING CHEQUE VALUED THE $852, 000.00 USD
2.WINNING CERTIFICATE FROM CHEVRON/TEXACO.

These documents have been securely sealed and packed for security reasons which makes it impossible for anyone to view it until its been delivered to you.
Please select from the delivery options below, For safe delivery of your winning Cheque and other winning documents:

DHL (2 DAYS DELIVERY)

Mailing: ----------- $50.00
Insurance: ---------- $100.00
Handling charges: --- $43.00
Vat: ---------------- $30.00
TOTAL: -------------- $223.00 USD

FEDEX (3 DAYS DELIVERY)

Mailing: ------------ $44.00
Insurance: --------- $70.00
Handling charges: --- $40.00
Vat: ---------------- $30.00
TOTAL: -------------- $184.00 USD

UPS (7 DAYS DELIVERY)

Mailing: ------------ $39.00
Insurance: ---------- $50.00
handling charges: --- $37.00
Vat: ---------------- $30.00
TOTAL: -------------- $156.00 USD

Send your response to indicate your option for delivery you have chosen from the above, within the next 48hrs, because you only have 7 days to claim this cheque and after this period, your cash prize will be deemed to have been forfeited by you and will be re used in the drawings of the next edition of the lottery.
Note: that your prize is protected by a hardcover insurance policy, which makes it impossible to deduct any amount from the money before it has been remitted to you.
This means that the above charges cannot be deducted from the prize and hence must be provided by you before your prize is transferred to you.
This is in accordance with section 13(1)(n) of the international gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect receipients and to avoid misappropriation of funds.

Best Regards,
Mr. Ray David

Of course I haven't sent an e-mail back to Mr David. My question is: does this Mr David really work at your company and is his e-mail a scam? Please, can you answer me as soon as possible?

Kind regards,

Eric Pieters
e-mail: e.[protected]@chello.nl

Read full review of Chevron and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
seyyed
IR
Apr 08, 2016 4:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

dear sir/madam I am a chemical engineer.
I have an important idea and design .
Although it is not completed ; but I sure about that .
would you please tell me how can I submit that for you . Then if it is accepted;
because I'm a poor man I want to share or sell it .
with respect
Mohammadi.S.M

ComplaintsBoard
Q
4:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Chevron safety

Hello
Last month I stopped at the only Chevron in Snowflake AZ. I was filling up both tanks on my truck. As I usually do I put the gas nozzle in the tank and flipped on the auto shut off catch. I proceeded to wash my windows. The pump did not shut off when the tank was full. The pump continued to run and dispensed aprox. 3-5 gallons of gas all over the drive before I could shut it off. I immediately went in to notify the cashier. He said that the pumps were old and sometimes did that. He never ventured outside to clean up the spill, nor did he offer to reimburse me for the gas that was lost. This is unacceptable. The fire hazard alone should have been of concern. Shouldn't the pumps at Chevron stations be maintained so that the chance of a spill/accident/fire be minimized? Fortunately no one was hurt or doused with gasoline. I tried the complaint form at Chevron, but it doesn't seem to work

Read full review of Chevron and 2 comments
Update by quercus1954
Nov 08, 2010 7:17 pm EST

So I am an idiot? What a [censored] bag comment! I had not left the vehicle [censored]. And if the pumps are not supposed to be left pumping on their own, then why to they have devices to allow you to do so? Back in the day when service stations actually provided attendants, they would regularly use the auto shutoffs to fill your tank, while they washed your windows and checked your oil. Are you another service station owner who refuses to service their equipment? The pump shutoff malfunctioned. That was not my fault. It was also not my responsibility to insure the pump shut offs are serviced regularly. It was lazy and irresponsible of the clerk to not even attempt to clean up the spill.

Hide full review
2 comments
Add a comment
M
M
miranda johnson
Aug 20, 2008 7:53 pm EDT

My card is being used without my authorization and somebody is steady trying to debit my account.

A
A
583586
30223, Georgia, US
Nov 09, 2010 5:12 pm EST

he never said you left your vehicle ###

you left your pump

plain and simple

speaking of pumps im sure you need one queercus

Chevron Reviews 0

Looks like Chevron has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Chevron, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Chevron

Screenshot Chevron
Chevron is a multinational energy corporation engaged in the production of oil, natural gas, and geothermal energy. It also has operations in refining, marketing, and transporting fuels, as well as manufacturing lubricants, additives, and petrochemicals. The company offers various energy-related services and invests in renewable energy and advanced technologies.
How to file a complaint about Chevron?

Here is a guide on how to file a complaint against Chevron on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title:
- Summarize the main issue with Chevron in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the problem and the company's response.
- Explain the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide will help you effectively file a complaint against Chevron on ComplaintsBoard.com.

Overview of Chevron complaint handling

Chevron reviews first appeared on Complaints Board on Nov 15, 2007. The latest review A Blend of Convenience and Controversy was posted on May 15, 2024. The latest complaint night cashier/leona oxendine was resolved on Apr 06, 2019. Chevron has an average consumer rating of 2 stars from 364 reviews. Chevron has resolved 78 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.0
21 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Chevron Contacts

  2. Chevron phone numbers
    800 704 2230
    800 704 2230
    Click up if you have successfully reached Chevron by calling 800 704 2230 phone number 0 0 users reported that they have successfully reached Chevron by calling 800 704 2230 phone number Click down if you have unsuccessfully reached Chevron by calling 800 704 2230 phone number 1 1 users reported that they have UNsuccessfully reached Chevron by calling 800 704 2230 phone number
    50%
    Confidence score
    Brazil
    +1 (925) 842-1000
    +1 (925) 842-1000
    Click up if you have successfully reached Chevron by calling +1 (925) 842-1000 phone number 0 0 users reported that they have successfully reached Chevron by calling +1 (925) 842-1000 phone number Click down if you have unsuccessfully reached Chevron by calling +1 (925) 842-1000 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +1 (925) 842-1000 phone number
    United States
    +61 892 164 000
    +61 892 164 000
    Click up if you have successfully reached Chevron by calling +61 892 164 000 phone number 0 0 users reported that they have successfully reached Chevron by calling +61 892 164 000 phone number Click down if you have unsuccessfully reached Chevron by calling +61 892 164 000 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +61 892 164 000 phone number
    Australia
    +994 124 978 800
    +994 124 978 800
    Click up if you have successfully reached Chevron by calling +994 124 978 800 phone number 0 0 users reported that they have successfully reached Chevron by calling +994 124 978 800 phone number Click down if you have unsuccessfully reached Chevron by calling +994 124 978 800 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +994 124 978 800 phone number
    Azerbaijan
    +880 29 892 244
    +880 29 892 244
    Click up if you have successfully reached Chevron by calling +880 29 892 244 phone number 1 1 users reported that they have successfully reached Chevron by calling +880 29 892 244 phone number Click down if you have unsuccessfully reached Chevron by calling +880 29 892 244 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +880 29 892 244 phone number
    100%
    Confidence score
    Bangladesh
    +55 212 510 5925
    +55 212 510 5925
    Click up if you have successfully reached Chevron by calling +55 212 510 5925 phone number 0 0 users reported that they have successfully reached Chevron by calling +55 212 510 5925 phone number Click down if you have unsuccessfully reached Chevron by calling +55 212 510 5925 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +55 212 510 5925 phone number
    Brazil
    +1 (403) 234-5000
    +1 (403) 234-5000
    Click up if you have successfully reached Chevron by calling +1 (403) 234-5000 phone number 0 0 users reported that they have successfully reached Chevron by calling +1 (403) 234-5000 phone number Click down if you have unsuccessfully reached Chevron by calling +1 (403) 234-5000 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +1 (403) 234-5000 phone number
    Head Office, Canada
    +1 (709) 757-6100
    +1 (709) 757-6100
    Click up if you have successfully reached Chevron by calling +1 (709) 757-6100 phone number 0 0 users reported that they have successfully reached Chevron by calling +1 (709) 757-6100 phone number Click down if you have unsuccessfully reached Chevron by calling +1 (709) 757-6100 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +1 (709) 757-6100 phone number
    Atlantic Canada Office
    +1 (604) 668-5300
    +1 (604) 668-5300
    Click up if you have successfully reached Chevron by calling +1 (604) 668-5300 phone number 0 0 users reported that they have successfully reached Chevron by calling +1 (604) 668-5300 phone number Click down if you have unsuccessfully reached Chevron by calling +1 (604) 668-5300 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +1 (604) 668-5300 phone number
    Canada, Vancouver
    +86 108 590 5500
    +86 108 590 5500
    Click up if you have successfully reached Chevron by calling +86 108 590 5500 phone number 0 0 users reported that they have successfully reached Chevron by calling +86 108 590 5500 phone number Click down if you have unsuccessfully reached Chevron by calling +86 108 590 5500 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +86 108 590 5500 phone number
    China
    +57 16 394 444
    +57 16 394 444
    Click up if you have successfully reached Chevron by calling +57 16 394 444 phone number 0 0 users reported that they have successfully reached Chevron by calling +57 16 394 444 phone number Click down if you have unsuccessfully reached Chevron by calling +57 16 394 444 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +57 16 394 444 phone number
    Colombia
    +852 28 028 338
    +852 28 028 338
    Click up if you have successfully reached Chevron by calling +852 28 028 338 phone number 0 0 users reported that they have successfully reached Chevron by calling +852 28 028 338 phone number Click down if you have unsuccessfully reached Chevron by calling +852 28 028 338 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +852 28 028 338 phone number
    Hong Kong
    +964 662 106 600
    +964 662 106 600
    Click up if you have successfully reached Chevron by calling +964 662 106 600 phone number 0 0 users reported that they have successfully reached Chevron by calling +964 662 106 600 phone number Click down if you have unsuccessfully reached Chevron by calling +964 662 106 600 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +964 662 106 600 phone number
    Iraq
    +7 727 298 0662
    +7 727 298 0662
    Click up if you have successfully reached Chevron by calling +7 727 298 0662 phone number 0 0 users reported that they have successfully reached Chevron by calling +7 727 298 0662 phone number Click down if you have unsuccessfully reached Chevron by calling +7 727 298 0662 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +7 727 298 0662 phone number
    Kazakhstan
    +965 24 954 250
    +965 24 954 250
    Click up if you have successfully reached Chevron by calling +965 24 954 250 phone number 0 0 users reported that they have successfully reached Chevron by calling +965 24 954 250 phone number Click down if you have unsuccessfully reached Chevron by calling +965 24 954 250 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +965 24 954 250 phone number
    Kuwait
    +231 880 660 992
    +231 880 660 992
    Click up if you have successfully reached Chevron by calling +231 880 660 992 phone number 0 0 users reported that they have successfully reached Chevron by calling +231 880 660 992 phone number Click down if you have unsuccessfully reached Chevron by calling +231 880 660 992 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +231 880 660 992 phone number
    Liberia
    +60 322 896 688
    +60 322 896 688
    Click up if you have successfully reached Chevron by calling +60 322 896 688 phone number 0 0 users reported that they have successfully reached Chevron by calling +60 322 896 688 phone number Click down if you have unsuccessfully reached Chevron by calling +60 322 896 688 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +60 322 896 688 phone number
    Malaysia
    +95 978 131 2824
    +95 978 131 2824
    Click up if you have successfully reached Chevron by calling +95 978 131 2824 phone number 0 0 users reported that they have successfully reached Chevron by calling +95 978 131 2824 phone number Click down if you have unsuccessfully reached Chevron by calling +95 978 131 2824 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +95 978 131 2824 phone number
    Myanmar
    +31 102 951 400
    +31 102 951 400
    Click up if you have successfully reached Chevron by calling +31 102 951 400 phone number 0 0 users reported that they have successfully reached Chevron by calling +31 102 951 400 phone number Click down if you have unsuccessfully reached Chevron by calling +31 102 951 400 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +31 102 951 400 phone number
    Netherlands
    +63 28 411 000
    +63 28 411 000
    Click up if you have successfully reached Chevron by calling +63 28 411 000 phone number 0 0 users reported that they have successfully reached Chevron by calling +63 28 411 000 phone number Click down if you have unsuccessfully reached Chevron by calling +63 28 411 000 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +63 28 411 000 phone number
    Philippines
    +242 66 636 300
    +242 66 636 300
    Click up if you have successfully reached Chevron by calling +242 66 636 300 phone number 0 0 users reported that they have successfully reached Chevron by calling +242 66 636 300 phone number Click down if you have unsuccessfully reached Chevron by calling +242 66 636 300 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +242 66 636 300 phone number
    Republic of Congo
    +7 495 258 2700
    +7 495 258 2700
    Click up if you have successfully reached Chevron by calling +7 495 258 2700 phone number 0 0 users reported that they have successfully reached Chevron by calling +7 495 258 2700 phone number Click down if you have unsuccessfully reached Chevron by calling +7 495 258 2700 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +7 495 258 2700 phone number
    Russia
    +65 63 181 000
    +65 63 181 000
    Click up if you have successfully reached Chevron by calling +65 63 181 000 phone number 0 0 users reported that they have successfully reached Chevron by calling +65 63 181 000 phone number Click down if you have unsuccessfully reached Chevron by calling +65 63 181 000 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +65 63 181 000 phone number
    Singapore
    +27 214 037 911
    +27 214 037 911
    Click up if you have successfully reached Chevron by calling +27 214 037 911 phone number 1 1 users reported that they have successfully reached Chevron by calling +27 214 037 911 phone number Click down if you have unsuccessfully reached Chevron by calling +27 214 037 911 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +27 214 037 911 phone number
    100%
    Confidence score
    South Africa
    +66 25 455 555
    +66 25 455 555
    Click up if you have successfully reached Chevron by calling +66 25 455 555 phone number 0 0 users reported that they have successfully reached Chevron by calling +66 25 455 555 phone number Click down if you have unsuccessfully reached Chevron by calling +66 25 455 555 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +66 25 455 555 phone number
    Thailand
    +44 122 433 4000
    +44 122 433 4000
    Click up if you have successfully reached Chevron by calling +44 122 433 4000 phone number 1 1 users reported that they have successfully reached Chevron by calling +44 122 433 4000 phone number Click down if you have unsuccessfully reached Chevron by calling +44 122 433 4000 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +44 122 433 4000 phone number
    100%
    Confidence score
    United Kingdom
    +58 212 526 5400
    +58 212 526 5400
    Click up if you have successfully reached Chevron by calling +58 212 526 5400 phone number 0 0 users reported that they have successfully reached Chevron by calling +58 212 526 5400 phone number Click down if you have unsuccessfully reached Chevron by calling +58 212 526 5400 phone number 0 0 users reported that they have UNsuccessfully reached Chevron by calling +58 212 526 5400 phone number
    Venezuela
    More phone numbers
  3. Chevron emails
  4. Chevron address
    6001 Bollinger Canyon Rd, San Ramon, California, 94583, United States
  5. Chevron social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 18, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.