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Chrysler Capital Complaints 222

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12:00 am EST

Chrysler Capital fraudulent collection!

Fraudulent collections, from Chrysler's collection department. The rep stated that i did not make payment so i MUST go to West Union to pay NOW. The rep was very rude. He said if he doesn't get the payment he was going to repo my truck. I told him they have my payment its bend mailed one weak before its due. Rep said they do not have the check. I told him do not cash my check. Then i was told to pay a certain amount in order to keep the truck. Thats when i went to West Union and made payment. REP got the cash and deposit my check that he said he never had. It goes on for three more months they were going to repo my truck. Last payment was due on 12-10-07 its paid up to date and more... 11-26-07 they repo my truck.

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MJ
Jun 10, 2008 7:38 pm EDT

Am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payments, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrysler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to0 good, we had lots of medical bills since we did not have insurance...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after we bought it..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $2626 0n it...we bought it for $8000...Crysler loan us $6000 I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell and told me that it would vary, menaing they can increase it as much as they want..they have already charged me $300 intereste for the 3 late payments..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I was shocked when they told me that the whole balance was due or else they would pick the car..that's the only one I have to drive my baby son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me, while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

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MJ
Jun 10, 2008 7:33 pm EDT

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payment, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrusler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to good, we had lots of medical bills...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $26266 0n it...we bought it for $8000...I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I ws shocked when they told me that the whole balance was due or else they would pick the car..that the only one I have to drive my son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

ComplaintsBoard
T
12:00 am EDT

Chrysler Capital poor service!

I am a senior person and Chrysler is giving me a lot of trouble. For the past two years I have been getting statements from Chrysler trying to collect from me property tax on a lease vehicle. I have communicated with four different people but no one has made a correction on their records. I have sent an Affidavit twice and included a copy of the Texas Property Tax Code 2006, Edition, Section 11.252 Motor Vehicle Leased for Personal Use. It states that If I don't use the vehicle for monetary gain, I don't have to pay tax on it.

I am afraid that in a few months, when I turn my vehicle in, they are going to demand the tax.

Beware people!

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trapper571
algonac, US
May 17, 2023 8:52 pm EDT

i had to go through pdp group to get my payoff letter from chrysler capitol whitch you haft to have to lein holder changed on your title,they charged me 17.00 for the letter and 31.95 shipping,so it cost me 48.95 for something they should have sent me automatically after loan was paid off.total rip off ,shame on chrysler credit

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Tony Gunk
US
Apr 19, 2023 5:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid my vehicle off February 13 2023 was told the title was sent feburary 27 2023. Called 4/13/2023 to get lien release and was told they faxed it twice but it never came I fulfilled my sent without a late payment I want my title. it has been 60 days. Christian s filson

Christiansfilson@icloud.com

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shaundra stephens
little rock, US
Oct 15, 2022 8:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been notified of past due car notes but not have had my vehicle been stolen. My police report number is #[protected] from little rock police department. I need my gap coverage and my insurance to pay vehicle off because vehicle be stolen more than 30days.

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Diane Petrella
US
Dec 13, 2018 4:16 am EST

I sold my car buyer needs the car. I paid it off 9 days ago. NO title! So frustrated! Never again.

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lmgrobo
US
Aug 20, 2018 9:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My father passed away in January. In his records he noted a small payoff (

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chris x
Jul 30, 2008 12:17 pm EDT

did any of you find a go to person to resolve these problems..is there a number i can call?

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Sandy
Feb 26, 2008 3:21 pm EST

THEY'VE SCREWED ME MAJOR!
Customer of CF for over 9 years, in Dec. of '05 changed changed from a '03 to '05 Grand Jeep Limited. The dealership and CF 5 contracts later got the lease program correct. Meanwhile CF was charging me for not paying Dec and Jan payments on the 'o3. Then they applied my Jan payment for the '05 to the '03 (which I left at the dealership back in Dec.). CF has charged me every m month for being a late on payment (applying vurrent month to prior month). It was last summer when they finally said the '03 lease was closed so there's no record if my Jan. payment for new '05 went their. WHAT!? CF said they would work on the problem and get back with me. DID NOT! I made every payment on time until this past Jan. I had bad financial hardship via identity theft and a BAD FLorida property (as with a lot of people). They gave me ONE call, some guy claiming to be legal department. He left me a number to call him before 3P next day. I tried and tried leaving messages on a generic vm. That was a Friday. On Sunday night, well Monday morning 3AM repo man came and took my jeep! leaving me with NO transportation and NO person who will talk to me at CF.

I worked for Dailmer Chrysler's marketing agency out of their SE regional office. I was an excellent customer!

This CAN NOT continue from these lenders!

Sandy

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About Chrysler Capital

Screenshot Chrysler Capital
Chrysler Capital offers automotive finance solutions. They provide a range of options including loans and leases for Chrysler, Dodge, Jeep, Ram, and FIAT vehicles. Services include financing for new and used vehicles, as well as dealer lending programs.
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Overview of Chrysler Capital complaint handling

Chrysler Capital reviews first appeared on Complaints Board on Aug 10, 2007. The latest review Did not receive the title for my Jeep Grand Cherokee was posted on Oct 23, 2024. The latest complaint truck finance was resolved on Sep 25, 2024. Chrysler Capital has an average consumer rating of 2 stars from 1004 reviews. Chrysler Capital has resolved 79 complaints.
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  1. Chrysler Capital Contacts

  2. Chrysler Capital phone numbers
    +1 (855) 563-5635
    +1 (855) 563-5635
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    Customer Service Line
    +1 (855) 976-9766
    +1 (855) 976-9766
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    Indirect Funding
    +1 (855) 541-7745
    +1 (855) 541-7745
    Click up if you have successfully reached Chrysler Capital by calling +1 (855) 541-7745 phone number 0 0 users reported that they have successfully reached Chrysler Capital by calling +1 (855) 541-7745 phone number Click down if you have unsuccessfully reached Chrysler Capital by calling +1 (855) 541-7745 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler Capital by calling +1 (855) 541-7745 phone number
    Underwriting
    855-531-5531
    855-531-5531
    Click up if you have successfully reached Chrysler Capital by calling 855-531-5531 phone number 0 0 users reported that they have successfully reached Chrysler Capital by calling 855-531-5531 phone number Click down if you have unsuccessfully reached Chrysler Capital by calling 855-531-5531 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler Capital by calling 855-531-5531 phone number
    Titles
    More phone numbers
  3. Chrysler Capital emails
  4. Chrysler Capital address
    P.O. Box 660335, Dallas, Texas, 75266-0335, United States
  5. Chrysler Capital social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024

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