Chumba Casino / VGW Holdings review: Withdrawal of winnings - processed funds not received

As of 07/11/2024 - Last 2 withdrawals of winnings that Marked as "Completed"- Does not received
Below is Original Transactions and Dates of "Processing"
Transaction ID : 4229449a-3803-442a-8c0e-eaaaa8a7240e
Use this transaction ID to check against your bank statement.
Processed Date: Mon Jun 03 2024 02:14:03 GMT+0000 (Coordinated Universal Time)
This payment refers to the following redemption request:
Reference number: 4229449a-3803-442a-8c0e-eaaaa8a7240e
Total Amount Redemption: $656 USD
Total Amount Redemption: $477.75 USD
Transaction ID : 289ccb13-96e5-4a90-be1b-93627edd54a6
Use this transaction ID to check against your bank statement.
Processed Date: Mon Jun 10 2024 02:14:57 GMT+0000 (Coordinated Universal Time)
JUNE 3 and JUNE 10 of 2024
Now, since then (in open Ticket #[protected])
Chumba advising me daily to "look at my bank account" for transactions?
Then Yesterday, July 9 Chumba sent Message Changing "Processing Time"
AS Shown below:
====================================================
Amount Reference number Date processed
SC 656.00 4229449a-3803-442a-8c0e-eaaaa8a7240e 26th June, 2024
SC 477.75 289ccb13-96e5-4a90-be1b-93627edd54a6 29th June, 2024
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NEW DATES: JUNE 26 and JUNE 29 of 2024
These "Reference Numbers" supposed to be generated by Computer system on the time of the "Transfer Processing".
How is that Chumba changing times of Processing on Demand?
And even so, TODAY is JULY 11, 2024 Still No funds Received
What would happen next? Chumba will CHANGE the Processing Time Again?
I supply Chumba with 2 last months of Bank Statements showing no
Deposits Received. Seems like Chumba never sent these Transfers.
I need Proof of Funds Transfer To my Account.
I NEED SOLUTIONG QUICK, I've been waiting OVER A MOTNH NOW.
SB.

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