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CIMB Bank

CIMB Bank review: lousy customer service

K
Author of the review
2:24 am EDT

Lousy customer service by staff named Winnie. Upon arrival to the customer counter no greeting or smile. No clear explanation and she seem to be talking to herself. I can't hear what she is telling me. I came again to the counter to verify again but although she noticed me there but being ignorant. I was attended by other staff instead. I'm not familiar with the system as I'm working at overseas and most of my transactions are thru online. Worse customer service and I felt not being respected.

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  1. CIMB Bank Contacts

  2. CIMB Bank phone numbers
    +60 362 047 788
    +60 362 047 788
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    22%
    Confidence score
    Malaysia
    +65 63 337 777
    +65 63 337 777
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    25%
    Confidence score
    Singapore
    +855 23 988 388
    +855 23 988 388
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    Cambodia
    +66 26 267 777
    +66 26 267 777
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    Thailand
    More phone numbers
  3. CIMB Bank emails
  4. CIMB Bank address
    Level 19, Menara Bumiputra-Commerce, № 11 Jalan Raja Laut, Kuala Lumpur, 50350, Malaysia
  5. CIMB Bank social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
CIMB Bank Category
CIMB Bank is ranked 109 among 414 companies in the Banks category