Circle K
Reviews and Complaints

I want to file a complaint on a clerk that was very disrespectful and rude I felt embarrassed with customers around me I went in there to purchase a lottery ticket and I asked her if she had any $3 lottery tickets and she replied with this attitude saying what I see behind the glass is what she had so at first I was okay so I tried looking and I couldn't cuz there was a mess in the counters not clear enough for me to it be able to see all of them so when I told her I wanted it to purchase the winning lineup one she gave it to me with this attitude for first she asked me for my ID so I told her let me go get it from the car I had left my ID in the car cuz I sure don't look like I'm under 21 so that got me mad and offended 2 and to top it all off when I came back with my ID to give it to her I give her the money and when she gave me the lottery ticket I had purchased she just threw it at me and didn't even bother to say sorry. She gave me my change rolled her eyes didn't even say thank you or greet me as the customer I was. I had Never Ever Felt embarrassed a humiliated basically in any public place whatsoever in my life.

I have had 2 very unpleasant encounters with your customer service rep Rezlam. He is a very rude and ignorant person. The first encounter I had, I was with my children in the store getting a Slurpee, I informed him there were no more lids for the small Slurpee. He came over to the station where the Slurpee are and he very aggressively grabbed lids from the medium section (I was unaware they fit both cups) and proceed to install the lids onto my kids Slurpee while dipping his fingers into my kids Slurpee. I then proceeded to inform him not to touch my kids Slurpee as I don't know how sanitary his hands were. He then proceeded to tell me to get out of the store. I have multiple witnesses who can vouche for his ignorance.

The second occurance happened today. I went to the store like I do every single day to buy my backwood cigars before work. I asked for 2 packages of the cigars. He then gave me the 2 packs of cigars. I always feel the packages before I buy them to make sure the product is intact and not missing cigars. One of the 2 packs had a big of crumpling damage to them which normally indicates a broken cigar. I very politely asked him (knowing the kind of attitude he has) and he refused to give me an alternate pack. I then asked him Hy he won't give me a different pack and he told me he was not going to give me another pack. I the explained to him that I don't want to argue with him about the situation I would just like a different pack. He (again) told me to leave the store trying to get me to leave with only one pack. At this point I have already paid for 2 packs. He the. Raised his voice towards me and I felt threatened perso ally so raised my voice in response to his ignorance. I have been going to that specific store for almost 20 years and am very dissapointed in this guys behaviour. I imagine you guys told like people like that working in your stores.

Is there a shortage of Diet Pepsi?
I frequently visit Circle K on Lumpkin Street in Athens Georgia and Bells Food Store on Hawthorne Ave in Athens as well.
Both are frequently out of Diet Pepsi. I have spoken with the manager at both locations and they said they have talked to their route salesman and have been told they leave them what they need, regardless of customer complaints.
Example for each.
Circle K on Friday they had two 15 packs of Diet Pepsi and Twenty of Pepsi.
Bells Sunday had no two liters, no 15 packs, no 12 packs.

Hi my name is gurpreet. I went 1600 bank street circle k esso at night near around 4 AM. I wanted to redeem my winning from rock paper scissor but guy didn't know anything about this game. I was trying to tell him that how to redeem and he said you have to pay. Name of the guy is Ahmed. He was very rude to me. He was showing the attitude. When i ask him his name then he showed me name tag in aggressive way.
I will be very thank full to you if guys will tell them to treat well with customers.
Thank you

I am 13 year old kid that goes to this macs daily. For the past week and half no straws or cups. and that the closes place to walk to from my house. So i like macs head office to take this matter and fix the problem right way. And not let this issue happen again. So i like head office to understand my point of view as kid that only wants a slurpee.

I went to pay for $15 in gas and a soda plus some smokes, I swiped my card and the clerk at circle k said I had insufficient funds which made no since. I immediately got a text from my bank stating circle k had put a hold on my card for the amount. I still had to pay in cash and haven't received my money back and it's been 2 days. This should be illegal since they would not let me pay with my debt card. Why are they still holding my money.

I stopped at this store to buy 4 lottery tickets (Cash5 and 3 - Easy Match), the cashier had a hard time with my request. He printed 1 Cash5 and 2 Easy match ticket, when I requested the third ticket he printed 3 more tickets putting the first 2 off to side and handing me the last one. That was real shady, not sure what he saw on the other 2 tickets to keep printing off extra tickets.

The circle k in marathon is supposed to be open 24 hours. They closed at 10:41pm Sunday July 28th 2019. This isnt the first time they've closed early. Due to my work, I need my lunches, theres nothing else open 24 hours in Marathon or surrounding area. If they're that short on workers maybe it would be best off if you just shut down the franchise here. The owners dont follow the 24 hours open rule. I will be doing a complaint to the Better Business Bureau.