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Circle K
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1.1 5 Reviews 1683 Complaints
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Circle K Complaints 1683

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J
1:38 am EDT
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Circle K treated with disrespect and racially insulted by an employee

I was in line at circle k located at 505 Reynolds st Waycross ga 31503 and a guy in front of me said to me I could have his change which was like 85 cent . So I grab it and the employee then stated give me my change SPIC.and I was like excuse me are you seriously doing this I decided to give him the change the guy left me.then the employee told me to get out and I said what did I do wrong he then grabbed my items I wanted to purchase and slung them across the store and then took a Billy club out his pocket and swong it toward me and hit the counter and screamed at the top of his voice at me made me leave and other costumers left due to how he treated me I feel insulted and emotional destroyed due to the embarrassement he caused me time was 1:00 am Saturday June 15th 2019

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Corina Yslas
US
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Jun 22, 2019 11:32 pm EDT

I was paying for my stuff n this old man acusses my kids of stealling the cashier had ask n my kids said we didnt there is no need for us to steal.. The employee got an attitues n started to argue. As we made a fist and continued to argue i asked for the magers number and name to call n let them know about the issue and he started to argue again n said we can go ahead n call her right now... The rudeness and disrespect from an employee as well as acussing is not okay ... I felt like we were being judge by the way we looked.

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Corina Yslas
US
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Jun 22, 2019 11:36 pm EDT

As the employee made a fist . i apologized my phone messed up n the employees name is mosses .. As for the manger. Was never given her name but on the receipt is says lara francisca on 6/22/19 at 8:15pm on the circle k ajo and country club

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G
2:04 am EDT

Circle K i'm am complaining about service

Currently at your store in Mesa, As on 415 N Stapley Dr mesa, AZ 85203 you have a woman of the name Tammy last name starts with an S employed and I'm done with her attitude. She is rude to my husband even when she has no reason to be because he was there tonight the 13th of June at 1050 addressed her as ma'am and everything and she was completely rude. I've personally see her be rude to other customers all well as us. Even the lyft driver he was ridin with said she is rude and has no business working in customer service. I am done! I will also be calling customer service line about this woman as well so I'd seriously consider doing something about it. If you pride your self in customer service put this woman and her attitude in place. She is Caucasian with what looks to be dyed red hair not natural and is short heavy set woman with glasses.

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6:32 pm EDT
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When into the store at 4:22 PM to buy gas and some snacks for my kids. Spent 26.10 and paid with a $100 and the cashier refused to break my bill and make change for me. I asked her to check again and she said it would take her about 10 mins to make change with a time release safe. I told her that was fine and she gave me a huge attitude and rolled her eye...

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6:29 pm EDT
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I came to Circle K around 6p today due to inconvenience from circle K across the street only had one worker and she was busy informing an officer prior issue. Im in desperate need of gas and I have slow leak in my tire I arrive to this location and realized I only had $100 bill. Asst. Mgr Mary advised me they had just made a drop and was unable to take $100...

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4:30 pm EDT

Circle K customer service cashier

We went in to grab a few things on our way to seeing family and the cashier was very. Rude to the customer infront of us. Then we get up there and i ask for two pack or marlboro special blend 100 and a box of the blk cherry cigars. She then cops an attitude with me and tells me well u cant buy those. I replied why when im paying for them. She threw the other box on the floor and screamed well when i get wrote up it can just be blamed on your [censored]... I replied who are u going to get wrote up bc i bought a box of cigars. Her reply was well we sell alot of them. How does this even make any sense. I have never been cussed at in all my years of being on this earth and sure as heck not going to let some lady on an ego trip start now. I request someone get back to me as soon as possible about this matter bc its highly uncalled for eapecially in front of my little girl. [protected] my name is heather

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2:04 pm EDT

Circle K horrible customer service, store is always a nasty mess

i live a couple of blocks from your store #2255, every time i go in there it is a total mess(trash in the isles and floor sticky like it never gets mopped), the outside isn't any better.
my main complaint is because of today's visit(6/12/2019), i stopped for gas and went inside to prepay, there was a line of people at the register and one person trying to take care of us all. meanwhile their is on employee in the isle rubbing on a guy i assume was her boyfriend and holding a baby, he asked her if she needed to go help people and she said no "[censored] them". in the other isle is another employee stocking shelves and paying no attention to the line from the register to the drink coolers. needless to say you lost my business today, and probably in the future because i will not spend my money in a place that has such disregard for their customers and no pride in how their store looks.
i am not after anything here, this is for your information only, because i'm not the only customer you will lose because of this.
thank you,

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3:51 am EDT

Circle K alexis cashier at kerrville texas circle k on 505 sidney baker street

This employee needs to be TERMINATED ASAP ! She is very rude ans sarcastic and made me feel bad about her sarcastic comment she makes EVERYTIME I go the to spend my hard earned money! She need to be fired 4 poor customer service ! ASAP Donnie Anderson Circle K Store at 505 Sidney Baker Street Kerrville Texas 780287 HAS A VERY VERY BAD employee named Alexis and she is HURTING your businees !

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8:48 pm EDT
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Circle K green dot reload

$500 you have stolen from me. I havent received my money that I gave you at noon today and its 5:44pm. I called and called and no one will give me my money back. My last [censored]ing $500 I had to have on that card today. Are you going to cover late fees? Are you going to pay for the things I had to purchase today? I am facing a $1500 fine and I need that money to take care of issues TODAY to avoid the fines. Should I send you the bill?

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9:19 am EDT
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Circle K customer service

Cashier was very rude. What's on personal call. Did not greet customers. Did not tell me customer their totals. Very very very unprofessional. I have been shopping at the circle k for many years and with the employees and management they have now is awful. It's the only store in our small town. Many people all riding a few extra miles to shop at your competitor.

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8:50 pm EDT

Circle K slushy cards

I have a complaint about your Chelmsford store. I have a card that I buy 6 of any drink and 7 th is free. Well I only ever buy extra large slushees and was told that I can only get a large and they made me pay for the xlarge every other store does it what makes them different from the rest, he said there has been changes well if I buy xlarge I want xlarge for my free one.

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ken cronk
US
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Jun 26, 2019 5:42 pm EDT

My complaint is about selling 64 0z. insolated circle K mugs for around $9.00 with being told the first refill was free and the refills would be discounted. The employee I talk to said see was the store manager . I asked her for a name as there was no I.D. or any business card to I.D. her as a manger or that she even works for circle. She had instructed all of her employees that the people who bought the advertising insolated mugs will pay the same as any other gas station 64 oz mugs. As Circle K set price on the register that way. The employees for years all had charge me a discounted price. I am 100% disabled under S.S.D.I. and I felt disrespected. When I told her I was going to file complaints she directed me too poor out the mug and get out of the store. That she was making this order permit and have me arrested if I ever violated her order. This is my first bad interaction I ever had from any employees at any location. This happened yesterday [protected] in the after noon shift at the circle K off of keene rd Richland Wa. 99352 . ps. let me know if I was wrong. As if I am wrong I will need make this right.
Thank You
Kenneth Cronk Phone-[protected]

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M
1:36 pm EDT

Circle K manager rude

The manager, Scott, which was reported before, very poor in customer service. He talk loudly to the vendor who was just there to do their job. The vendor stated to the cashier what they was there for and he immediately came out the back saying "you cant come in the store without asking for a manager". The vendor said thats what the cashier was going to the back for! Then the manager was told he is just rude. The vendor even stated he was reported to the company and the manager stated that he doesn't care. That should be a professional environment for all customers and not like we're on the streets. Maybe he's power struck. But he need severe training to hold a managerial position.

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Update by MrsLeslie
Jun 07, 2019 1:39 pm EDT

1101 N Loop, TX
The manager, Scott, which was reported before, very poor in customer service. He talk loudly to the vendor who was just there to do their job. The vendor stated to the cashier what they was there for and he immediately came out the back saying "you cant come in the store without asking for a manager". The vendor said thats what the cashier was going to the back for! Then the manager was told he is just rude. The vendor even stated he was reported to the company and the manager stated that he doesn't care. That should be a professional environment for all customers and not like we're on the streets. Maybe he's power struck. But he need severe training to hold a managerial position.

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11:48 am EDT

Circle K bathroom & customer service

I'm at 27252 Pauling in lake forest ca. I used the restroom and got gas. The restroom so disgusting. I brought it to the attention of the employee he argued with me stating "so many men go in there, I can't keep up". That bathroom has NEVER seen cleanser. The walls are filthy the sink and around the toilet. It smells and has a ton of graffiti. The paper towels dispenser didn't work as well.
I'll never go back there simply because of the employee who was not wearing a name badge.

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9:11 pm EDT
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Service Agent in Circle K fuel station in Boulder refuses to issue a receipt although the printer for fuel and car wash are not working (agent's name: LAL). Date when this happened was today, 6th June 2019. Service level of this agent is unacceptable. I am considering to change the fuel station. This kind of behavior of the same agent happened to me the second time.-

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2:19 am EDT
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I walked into the store wanting to purchase a gallon of water and a hot dog, I could not find where the water was and I asked the cashier and she told me but in a rude tone as if I was bothering her, after I couldn't find the water in the location she pointed to I asked if she could show me and she ignored me, after that I spoke to what I thought was her...

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5:50 am EDT

Circle K cashier complaint

I entered the Circle K store# 3828, tran# 1012937, CSH 10. I purchased 4 drinks @ 0.79 each as I do all the time. Before I left the store my youngest son said his drink wasn't full and could he add another flavor to it. I told him to go ahead and sent my other son to the car with 2 of the drinks. I still had my drink in my hand and noticed my son couldn't find the top for the drink so I walked over, put the top on the drink and helped him fill it up. When I got just about to my car I heard someone yelling,

Cashier: Hey, Ma'am
Me: Yes
Cashier: Did you just take 2 more drinks
Me: No, my son just wanted to add a little more to the drink he already had
Cashier: Oh

When I got home it dawned on me that she actually thought I stole 2 drinks. I am a 48 y/o United States Veteran who now works as a registered nurse. I am a mother of 4 and I have never stolen anything in my life nor have I been accused of it. The store was very crowded at that time and she left all those customers inside while she came outside to accuse me of taking $1.58 worth of drinks. I am not a thief but would I buy 4 drinks never leave the store and steal 2 more? I live in this area and I am embarrassed. All the people in the store and all the people at the pumps now think I am a thief. I don't even want to go back into the store again because now I am going to be closely monitored. Is that cashier going to review the video to see that I am not a thief or am I going to go back in the store and she says, 'that's the lady that took 2 drinks". I live in this neighborhood, am I going to be at a local store and people say, " that's the lady that took those 2 drinks". While she was chasing me outside, did a real thief seize the opportunity to steal? This Circle K has lost my business and I will let people know about my experience so that I won't be labeled as the lady who took 2 drinks.

Angela Shaw
[protected]@yahoo.com

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9:13 pm EDT

Circle K service

on Saturday evening on June 1st 2019 about 530-6pm I went to the store on 6485 E Golf Links Rd in Tucson AZ. Myself and my Girlfriend go to this store almost every single day sometimes twice a day to purchase cigarettes and coffee. On this trip I was denied to purchase the same items that we buy sometimes twice a day because 20 mins prior to my arrival somebody had a expired id and asked to but cigarettes. The two people in front of me both purchase cigarettes without a problem. I would understand if I was somebody who never buys cigarettes or somehody who isn't there everyday. But the fact that I am always there and I always purchase cigarettes and I am not some kid I am a 35 year old man and I work closely with law enforcement which they are aware of this as I come in wearing my uniform. I felt the need to make circle k aware of this guy and his actions with his power Trip. This is the same guy who is always hitting on my girl friend when she goes in alone and after this situation not only do I feel uncomfortable going into this store but my girlfriend feels the same way and I am not ok with her not feeling safe going to a store that is walking distance from our home..I feel maybe there should be some common sense training if their is anything that could help this, but to deny a regular to purchase the same items I purchase every day from the same location for nearly a year over somehody else being there 20 mins prior to my arrival having a expired id is non sense

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9:36 am EDT

Circle K unfair work environment

Manager put employees on overnight shifts that don't do overnights at all because we couldn't come in on off day so she got mad saying she will count ppl hours the schedule was already made before putting the new one up, so she felt like it was a need to do and one of her employees is stealing people change constantly, I am a customer overhearing well overheard her talking bout it to another employee about the overnights and that's is truly unfair and I feel like that's not how a manager should do her employees it is unprofessional on amount of reasons
Concern customers walking out circle k in gretna, la on Lafayette st 70053

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1:42 am EDT

Circle K rewards and cleanliness

These inconpadent people you have employed are useless and they allow people to loiter and lots of trash in this facility very rude made me waste my rewards and would not give me my free rewards they said to go to another circle k when the app only gives 5 minutes another thing they do not maintain a level of respect and cleanlyness im a neighbor and everyday i have to pick up trash from my front yard. Thats comes from that store [protected] call me if any further questions im going to file a complaint with the city also.

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2:04 pm EDT

Circle K a facebook post a manager posted

Today June 1st 2019 I witnessed a manager of a Circle K corporation in Corpus Christi Texas at the location of Baldwin and Crosstown Publicly post surveillance photos of a man on Facebook she assumed was stealing from her store she then began to Described the man as stealing from her store or assumed he was a thief There was no crime committed on this date so why is she posting this man's photo without his knowledge and then publicly bashing him not to mention any other person who commented on her post I will upload screenshots and I really hope not to see this person at this location again I frequent this thought often and she is not very nice sometimes There was no crime committed there was no officers involved so why is she publicly shaming this person as a manager of the corporation and being on a time clock at the same time is not professional at all. Again this raises a very serious cause for concern not only her safety everybody else in that store safety and the person she named in the photos safety. It's not the right thing to do as a manager. Im sure there are company procedures in place. And this most definitely is not one. If she can talk very bad and disrespectful about this person I wonder what else she can get away with.

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Update by Edward Vasquez
Jun 01, 2019 4:59 pm EDT

A store manager in corpus Christi is stating she will send a thief to a customer's house to steal his personal belongings because she made a Facebook post in which she was not supposed to make via Company Policies. Local law enforcement will be contacted and taken to her job to address this issue shes having with customers. Location Baldwin/Crosstown corpus Christi TX she is taking things to far now.

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9:29 pm EDT

Circle K multiple complaints

I went to my local circle k in Carthage ny on 5/29/19 and ordered 3 large pizzas. Arriving home the pizzas had no sauce and tasted funny. We called the store and they made us 3 more that was just as bad. At this point I took it as a loss and went else where. Today 5/30/19 i stopped in and picked up a quart of milk. I opened it and upon taking a drink it tasted funny. When i looked at it there was mold around the inner part of the carton and it outdated 3 days ago. This is not the first time getting outdated food there. Most of the time I count it as a loss and go else where. I from here on out will most likely be going elsewhere. We are usually daily customers sometimes multiple visits a day but the frequency of bad service and bad product is getting ridiculous. I just wanted to inform you I'm not the only one in town that has had the issues among other issues and have started using the local Stewart's around the corner. This is going to eventually hurt your business in a small town like this.

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Refused Service was posted on Nov 29, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1688 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
    Click up if you have successfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have successfully reached Circle K by calling (813) 910-6800 phone number Click down if you have unsuccessfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (813) 910-6800 phone number
    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
    Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone number
    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
    Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone number
    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
    Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone number
    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
    Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number
    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
    Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone number
    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  7. View all Circle K contacts

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