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Circle K
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1.1 5 Reviews 1683 Complaints
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Circle K Complaints 1683

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L
9:43 pm EDT

Circle K service

My son went into circle K and proceeded to get an icee and the light did not indicate it was ready or not ready. The cup overflowed with liquid/solid mixture, forcing all the liquid to rise to the top and overflow. The clerk on duty at 8:15 on 6/30/19 at the location on highway 90 in Patterson, Louisiana. Fussed at my child, embarrassed him and stated that she now "had to clean up the floor", my boyfriend stated it was obvious that the lights were not functioning on the machine and he explained this to the clerk. The clerk did not offer to help clean up the mess and only indicated that it was more work for her. The stores floor was obviously soiled and in need of cleaning prior to this incident.
1100 us-90 hwy, Patterson, La 70392

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J
12:56 am EDT

Circle K the cashier

Tracy an employee at store 4966 on kingsfield told me after I asked what her problem was that I always make a mess and I don't. Also refused to give me complaints number and said not to come back to the store yet and started acting like I was being rude. When I was just trying to get a word in edge wise. This is the worst I have ever been treated in the history of me using circle ks and unless this is resolved y'all will lose a lifetime customer. I have never had customer service this bad in my life. Also when I opened the door she said I asked you not to come back but she only threatened me with that

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S
11:17 pm EDT

Circle K problems with service

On June 29, 2019 approximately 3:00 pm, I arrived at Circle K, 5445 Capital Circle SW, Tallahassee, FL 32305 to purchase a $.79 Any Size Fountain Drink. After standing in a long line watching one employee busy herself with stocking an already stocked food area while one employee worked the cash register. She rang up my drink and said, $1.07.

I questioned her stating that it says any size fountain drink $.79 which would be $.85. She demanded $1.07 for my purchase. I hand her a $10 bill while holding a hand full of change that I was going to give her. She had an attitude when I told her, here is $.10. She told me it was too late she already rung it up.

I said, are you kidding me! I gave you $10.10 my purchase is $1.07 that is $9.03 all day long. She said it was my fault for waiting to long. I accused her of not being able to count and feeling sorry for her generation that can't do simple math.

This employee cheated me out of $.22 cents, insulted my intelligence and created an unnecessary negative experience. I do not believe I will ever go back into this station, even though it is directly across the street from my house.

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G
12:36 pm EDT

Circle K cashier at store - rude (eric)

At store 10701 Unser Blvd NW, ALBUQUERQUE
Very RUDE cashier-ERIC to everyone in his line. Treated customers w/absolutely no respect. He was dressed sloppy, no name tag, greasy hair, angry acting like he hated his job but he should not take out on customer @your store. He should be fired honestly. All customers where all noticing how rude he was!
Sad that someone in customer service can be allowed to work at your store. Be the last time we go there. And we know others felt same way on a busy Saturday morning.

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S
2:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K employees

Hello,

I have a very serious complaint about the employees at Circle K, Mount Pleasant.

UNACCEPTABLE and UNPROFESSIONAL situation! I was embarrassed! And the employees at this location have NO education in serving foreign clients!

Please contact me ASAP, as I want to talk to someone higher in the company.

Also, if not contacted I will take this up with my lawyer!

Regards,
Sherilynn Genis
[protected]

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F
5:48 am EDT

Circle K cheated out 20.00

6/27/19 12:27 PM ORDER NUMBER 335599 CIRCLE K 6301 REGISTAR 1
on the above date i pullin to pump 5 went inside got a few items and went to checkout i purchased 20.00 in gas total bill 31.73. which i paid with my visa when i got to the pump inserted the hose no fuel just a see cashier on screen. when back inside to the same cashier, i asked can turn on my pump 5 please. she said when i'm through with this transaction. I went back outside waited nothing happened so i went back inside. This time it was two cashiers and the manager peter. They said what pump are you at I repeated 5. They printed another receipt asked me what did purchase i told them then they said your gas was put on the wrong pump. If i wanted gas i would have to pay another 20.00 while standing their i pulled up my account on my cell. pending 31.73 circle k. i refused and left the store went to another gas station and purchased fuel. I feel cheated out of 20.00 my credit still says 31.73 circle k. things should have been handled different by the circle k staff. i'm asking for a formal reply..faye taylor 9207 westlake circle belleville mi 48111

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M
7:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K ice coffee

I go to this location that is a little further from my house specifically because they have a ice coffee machine, and it is open 24 hours a day. Well for atleast the last two months when I have gone there (which is atleast a few times a week, if not every day) the ice coffee machine has not been work and had been empty. Would you please get it fixed as soon as possible so I don't have to go to 7-11 to get my ice coffee. I really don't like hot coffee, especially in 90+ degree weather..

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P
1:50 am EDT

Circle K harassing my child

I would like to file a complain against one of the store circle k on 3010 Buena Vista Rd Columbus GA 31906 it like ever time I send my son to the store they always harassing him and calling the police on him and they tell him he is ban from the store it always happens when he go at night to the this is get out of hands please give me a call [protected]

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D
11:31 pm EDT

Circle K I am employee

Hi my name is Donald Berdine And my fiancé Meghan Dawson. Our boss Jamie of the Circle K in Patterson PA put words in my mouth yesterday calling me saying that me and my fiancé said the N-word to a coworker that we work with. This coworker called Jamie after my fiancé walked out due to her being very disrespectful towards my girl Meghan and she called Jamie previously letting her know that she was gonna be like to work due to she had to go to the hospital and pick up her grandmother who was being discharged and she is legally blind and cannot see. Yes show my fiancé got to work And she said why are you late very very rude I don't like how this coworker talks to my fiancé at all And she is not mine nor my fiancé's boss she needs to learn to respect other employee coworkers at the Circle K in Patterson. As my fiancé Turned around and walked out And she told her she could stay here and work Charla of her I haven't p.m. I want to hear Directly from Andy who is Jamie's boss tomorrow morning thank you and have a blessed day

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L
9:53 am EDT

Circle K poor customer service

Circle K at 7802 S.P.I.P store 1505 has 2 employees that were so rude to me Saturday at 11 oclock Customers were ignored by both clerks Ms. Sue and Miranda. They didnt acknowledge us in store and were talking bad about their co worker Jake. They complained in front of customers. Another clerk came and told them hey turn around you have customers and Ms.Sue got real rude she slamed the register and didnt even greet us. Miranda said I cant get noone Im making Kolochies and went about to ignore us. she did get the register when what appeared to be her husband came in. I go in alot Im pretty much a regular. I love the other workers there they are so nice and friendly. They are full of smiles and are always nice. Theese 2 are very rude and should be retrained in customers service. Thank you

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I
3:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at the location at 6306 E. Riverside Dr. and Montopolis Dr. Austin, TX. I was tempted on purchasing 2 packs odd Marlboro Lights Special Select cigarette that are on sale for $4.94 per pack when buying 2 packs. The cost would be $10.78. The Assistant Mgr. Jaime did not give me the discount. Because he was on a different register that did not provide...

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D
9:01 pm EDT

Circle K regular gas pump #1 far east side.

Saturday June 22nd 2019, at approximately 6:45 am, I paid cash 40 dollars to the attendant for regular gas for my boat. I preceded to complete my transaction and enjoy my day. My boat had 5 to ten gallons in it prior to get gas from your company. After put the appropriate 16 gallons of fuel in boat I headed to the ramp. As soon as I attempted to accelerate the engine bogged down. Once I drained the fuel water separate it continued to run sluggish. After I drained the separator four more time . I headed to my home and drained the remaining gas out of the tank . Approximately 20 gallons of fuel was removed from boat and from that twenty gallons almost two quarts of water. I am requiring reimbursement of 40.00 for fuel plus 39.00 for water separate filters . If you have any further questions please contact me at [protected].

The gas station is located in loxahatchee florida 33470 in the Publix shopping plaza.

My information
Dave markle
17985 89th pl n
Loxahatchee Florida 33470

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C
1:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K gas

I was at the pump getting gas i let it fill up while looking at my phone. It reached 15.00 then stopped it self. (I was paying with a card at the pump) i wanted 20.00 so it pulled the switch to pump more ot put about another dollar then stopped again. It continued to do this until at 18.00 i gave up and finished the transaction and left. When i got home i happened to look at my mobile banking app and it charged me for 26.00 worth if gas. I called the store it happened at immediately and the sales person asked me to call back in the morning to speak to a manager. I just called and spoke to an assistant manager and he told me to call corporate. Im submitting this here because i can not seem to find a phone number to call for my state.

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J
7:29 am EDT

Circle K general complaint concerning several things

4 years Circle K 7105 in Southwest Harbor Maine Countrywide quality service and products. Recently a new manager took over and ever since then there have been severe problems with customer service and wood products. The trash cans are always packed full restore is filthy now there are never any breakfast sandwiches for workers on the island. This morning they even had the wrong coffee and both of the house premium coffee pots. And it takes forever now to get through the line because only one register is ever open. It is a terrible situation and many people here are complaining. Please Rectify this situation

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C
5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K cheeseburger

I purchased a cheeseburger from one of your locations in Gainesville, FL. As soon as I opened it up, you can see the bread/top bun was extremely burnt, and it also had what look like mold. I moved the patty and there was mold on the bottom bun as well. This is completely unacceptable. I threw the burger away, but I did record a video. I was not going to eat it and get sick. I would like something done about this immediately, or I will be sending the video to BEtter Business Bureau

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C
4:44 pm EDT

Circle K being out of product

Since last Thurs I would leave with my iced tea and when I got to work the unsweet is a sweet Raspberry. Today I thought Ill taste before I leave there was barely half glass in the unsweet container and container says unsweet who knows what it was because when I complain to the 2 managers on duty they ignored me and then got rude about my questioning about why are they making raspberry sweetened in an unsweet container . Some diabetics like me cant have it. When I tried to complain with phone number on receipt Fri that number is disconnected. Guess what told them today Monday the phone number on receipt still same and they know its wrong but dont know how to change it and offer me the correct number to store in my phone to call if I have anymore problems. Really keep your number in my phone so I can call to report more problems. Makes me wonder how many complaints they get or dont get cause no one can call them in. But when 2 managers are ignoring you and rude why even call your juat going to be talking to the same deaf ears.

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C
12:35 am EDT

Circle K new management

I am writing in regards to the Circle K located in Sellersburg Indiana, the smaller of the 2 stores in town.
Finally after quite some time the store was actually clean, had friendly employees and then a new manager was placed at the store. I am in the store at least once daily often times twice, sometimes more. It is the most convenient one from my home. Since the new manager, Amanda (I believe) has taken over, I have seen her actually work a register once, and once straightening a product outside of the store. However she has put a bench out in the front so that she can sit and visit with whomever, heard her belittling staff in front of customers, the store is consistently out of items that I know they typically always would have. The assistant manager runs the store or tries to the best she can anyway. I saw the store manager once last week in the at least 20 times I was in or by the store. If this is the best that can be done then just close it, as it's currently being ran if what you need is in stock then you consider yourself lucky. It's obvious this girl is young and lacks experience and her people skills definitely need improvement. I can speak for many customers by saying we often drive out of our way now to get better customer service and know that we can find what we're looking for.

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T
3:26 pm EDT

Circle K Frosty machines

Boyfriend and I going to circle k everyday about 1-2 times daily to get frostys for the whole family. I can't tell you how frustrating it is at 100 degrees out and not one single circle K 's frosty Machines are working or out of juice or something. Today the 16th I stopped at Store number 3037-Outof order and Store #4650-outbof order.
Gas is getting high again and we shouldn't have to drive around looking for a cold frosty. They should have them a majority of the time.

My name is Tracie and my number is [protected]. I don't want nothing free but trained employees.

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S
9:46 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought 2 fountain drinks. My boyfriend brought them to the car I tasted mine and it was flat. So I sent him back in with them to exchange them for ones that arent flat and the cashier. Who didnt have a name tag as to nobody at this store wears name tags ever. Refused. But his name is on my reciept. Renald Hyacinthe is the name on the receipt. He told u...

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A
6:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K coupon

I received a coupon from a recent cigarette purchase (from this circle k) and the cashier refused to accept my coupon. I know a $0.50 coupon is not much but another cashier accepted the same coupon just 1 day earlier. This coupon come inside the same cigarette pack that I have purchased. No manager was on site to correct this issue.

Circle k is located at 130 E Bert Kouns Industrial Loop, Shreveport, LA 71106

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure you follow these steps to effectively file a complaint against Circle K on ComplaintsBoard.com.

Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Refused Service was posted on Nov 29, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1688 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
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    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
    Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number
    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
    Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone number
    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 29, 2024
  7. View all Circle K contacts

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